| Chatbase | Live Chat (+ Chatbots) with Slack for WordPress | |
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| Metric | Chatbase | Live Chat (+ Chatbots) with Slack for WordPress |
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| Rating | 3.4 ★ | ★ 4.9 ★ |
| Total reviews | 13 | ★ 16 |
| Active installs | 5,000+ | 30+ |
| Free plan | — | — |
| Built for Shopify | — | — |
Based on the data on this page, Live Chat (+ Chatbots) with Slack for WordPress is the stronger choice for most WordPress Plugin Directory merchants — 4.9★ vs Chatbase's 3.4★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Live Chat (+ Chatbots) with Slack for WordPress; mid-market and enterprise merchants with specific feature requirements should evaluate both — Chatbase's 13-review base may include the workflow context that matches your specific use case better than Live Chat (+ Chatbots) with Slack for WordPress's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical WordPress Plugin Directory listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Chatbase audit • Live Chat (+ Chatbots) with Slack for WordPress audit
| Keyword | Chatbase | Live Chat (+ Chatbots) with Slack for WordPress |
|---|---|---|
| chatbot | #140 | #881 |
| ai chatbot | #271 | #782 |
Live Chat (+ Chatbots) with Slack for WordPress has the higher average rating (4.9★ from 16 reviews) compared to Chatbase (3.4★ from 13 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Chatbase fits better if you prioritize broader integrations; Live Chat (+ Chatbots) with Slack for WordPress is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the WordPress Plugin Directory marketplace. Live Chat (+ Chatbots) with Slack for WordPress has more onboarding documentation maturity (16 reviews vs 13), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Chatbase typically suits early-stage and growth-mode stores based on its review-base composition (13 reviews). Live Chat (+ Chatbots) with Slack for WordPress aligns more with early-stage and growth-mode stores (16 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Chatbase and Live Chat (+ Chatbots) with Slack for WordPress both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Chatbase" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
