Chat Support for Viber – Chat Bubble and Chat Button for Gutenberg, Elementor and Shortcode vs HelpCrunch – Live Chat, Chatbot & Knowledge Base for Customer Service

The Viber Chat WordPress plugin allows you to easily add a Viber chat widget to your WordPress website. It allows your website visitors to easily contact you or your business through Viber, a popular messaging and voice call app. The plugin is easy to install and set up, and you can customize the chat widget to match the look and feel of your website. Once the plugin is installed, your website visitors will see a Viber chat button on your website, which they can click to start a conversation with you or your business. You can also use the plugin to send messages to your website visitors directly from your Viber account. 👁️Plugin Demo | 🚀Pro Version | 👩🏼‍💻Support | 🌟Rate this plugin WHY viber and Viber Chat Support Viber is one of the most popular messaging and calling platforms in the world, with over 820 million active users. As a result, many businesses have begun using Viber as a customer support channel. The Viber Chat Support WordPress plugin has emerged as a popular solution for businesses looking to provide Viber-based customer support to their customers. First and foremost, the Viber Chat Support plugin is incredibly easy to install and use. It is a lightweight plugin that can be installed with just a few clicks. Once installed, you need to configure the bubble from settings panel to show chat bubble in your website as you want, it allows your customers to initiate a chat with you directly from your website. This convenience makes it easier for customers to get in touch with you, and in turn, can lead to higher customer satisfaction rates. The plugin also allows you to customize the appearance and functionality of the Viber chat button. You can choose from various button styles, sizes, and positions to make it fit seamlessly with your website’s design. Additionally, you can set up automated messages to greet your customers and provide them with helpful information or instructions. Another reason people use the Viber Chat Support plugin is that it allows businesses to provide instant support to their customers. Unlike email or phone support, Viber provides instant messaging that allows businesses to quickly respond to customer inquiries. This can lead to faster issue resolution and ultimately, happier customers. In addition to providing instant support, the Viber Chat Support plugin allows businesses to save time and money. By using Viber as a customer support channel, businesses can reduce the number of phone calls and emails they receive. This, in turn, can reduce the workload of customer support teams, allowing them to focus on other important tasks. Finally, the Viber Chat Support plugin allows businesses to build stronger relationships with their customers. By providing fast and efficient customer support, businesses can increase customer satisfaction rates and build a loyal customer base. This can ultimately lead to increased revenue and growth for the business. The Viber Chat Support plugin is a popular solution for businesses looking to provide Viber-based customer support to your customers. Its ease of use, customization options, instant support capabilities, time and totally free of use, and customer relationship building features make it a powerful tool for businesses of all sizes. CORE FEATURES Single number/agent support – This option will allow you to add a bubble with a single Viber account number for receiving messages in the single account. Different call to action buttons – We provide a set of buttons to use anywhere on your website and all functionalities also can be set with each button. Availability time – You will have available time for a single agent/number and for the buttons. Set timezone – You will able to set your timezone so your time will work based on your time otherwise it will work from the user’s computer’s time. Let your audience know you’re offline – Based on your available time it will show you offline when you are not available Floating bubble animations – We have lots of animations to show the button UI awesomely. Elementor buttons – The plugin provide a Elementor widget which has tons of options for crating amazing Viber chat buttons. Gutenberg Block for buttons – The plugin provide a Gutenberg block which has tons of options for crating amazing Viber chat buttons. PREMIUM FEATURES 👉 Everything in Free: You will get all the free features in premium version. 👉 Unlimited Chat agents You will able to add unlimited agents for chat in different way. There has several options to preset them like grid, list, search feature and many more. 👉 Premium Support If you face any issue and create a support ticket regarding that we will back to you within 6 hours with solution. 👉 Lifetime update The premium plugin is totally lifetime deal with lifetime new update. There is no need for yearly renewals. Who Is “Chat Support for Viber” For? Online Retailers: Enhance customer service by allowing shoppers to instantly connect with your support team for inquiries about products, orders, or shipping details directly through Viber. Service Industry Businesses: Ideal for restaurants, salons, and consultancy services, this plugin offers a direct line for booking appointments, asking service-related questions, or receiving customer feedback. Healthcare Providers: Doctors’ offices, clinics, and wellness centers can use this tool to facilitate communication with patients, manage appointments, and provide essential health advice promptly. Educational Institutions: Schools and universities can leverage this plugin to streamline communications with students and parents, making it easier to disseminate information and handle queries quickly. Real Estate Agents: Enable potential buyers or tenants to get in touch immediately, discuss property details, schedule viewings, and ask questions about listings without leaving your website. Event Organizers: Use Viber to provide a personal touch in organizing and managing events, allowing attendees to communicate directly for information, updates, or instant assistance. Tech Support Services: Ideal for technology-based businesses offering real-time problem solving and customer support, enhancing user experience and service quality. OTHER AMAZING PRODUCTS FROM ThemeAtelier ➡️ Better WhatsApp Chat Support – A WordPress plugin that allows website owners to easily add a WhatsApp chat bubble to their website and comes with Gutenberg, Elementor and Shortcode options. ➡️ Eventful – Events Showcase For The Events Calendar – Elevate your event management with this dynamic addon, enhancing ‘The Events Calendar’ with versatile layouts, advanced filtering, and user-friendly features for superior event showcasing. ➡️ Darkify Dark Mode – Lightweight, customizable WordPress dark mode plugin for a sleek, accessible, and eye-friendly experience on both frontend and admin dashboard. ➡️ Eventful for Elementor – Events Showcase For The Events Calendar and Elementor – Elevate your event management with this dynamic addon, enhancing ‘The Events Calendar’ with versatile layouts, advanced filtering, and user-friendly features for superior event showcasing. ➡️ Greet – Video Bubble Warm Welcome Plugin – A powerful and user-friendly video bubble plugin for WordPress that provides website owners with the opportunity to create a dynamic and engaging welcome experience for their visitors. ➡️ Domain For Sale – Transform your unused domain names into cash with this easy-to-use plugin that provides a professional template, customizable options, and a contact form for effortless selling.

Take your customer support to the next level with the HelpCrunch WordPress plugin. Do you think it’s a tough nut to crack? Not at all! Thanks to our full-house solution, you can: Deliver second-to-none customer service Chat with website visitors in real time Automate routine tasks with chatbot Manage conversations from Telegram, Facebook, Instagram, or Viber by integrating them with HelpCrunch Catch valuable leads’ attention Encourage customer self-service with a multilingual knowledge base But that’s just scratching the surface. Let’s take a deeper look at HelpCrunch’s advanced toolset. 💬 LIVE CHAT Being the platform’s flagship feature, live chat helps you solve customers’ queries like a pro, acquire more clients and process requests in the nick of time. Auto messages for reaching out to clients proactively based on their behavior, e.g. exit intent time, time on page, last visit, etc. In-app messages for targeting users and educating them about your product or service, for instance during onboarding, upselling, feedback gathering, etc. Canned messages for streamlining service reps’ workflow. Create answers for FAQs beforehand and use them in live chat or chatbot conversations any time you need to be more productive. Knowledge base integration for making clients’ lives easier. They can search for the information without waiting for a rep’s reply, or you can send them a knowledge base article right from the live chat window. Live chat widget customization for sticking to your brand’s identity. Tweak the live chat button, choose its color scheme, add agent avatars, and do so much more. Reports for tracking team’s performance, customer satisfaction rate, first resolution time, and other metrics. Assignment rules for automating and assigning chats or tags for easier workflow. Round-robin chat assignment for distributing new chats between your team members equally. Live chat transcripts for sending the entire conversation to clients so that they have everything at their fingertips. LIVE CHAT INSTALLATION PROCESS You don’t have to be a mastermind to add the HelpCrunch live chat on your WordPress-powered website. Just follow this step-by-step instruction: STEP 1. Log into your WordPress account. STEP 2. Find the Plugins section and press Add new. STEP 3. In the Search box, type in HelpCrunch. STEP 4. Hit Install and Activate. STEP 5. Log in to your HelpCrunch account in a separate browser tab. STEP 6. Go to Settings → Channels → Website Widgets and choose the widget you’d like to install on your WordPress website. STEP 7. You will be redirected to the Installation page. Select WordPress installation guide and copy the code snippet from the HTML box. STEP 8. Go back to your WordPress account and find the HelpCrunch live chat widget under installed plugins. Open plugin Settings. STEP 9. Paste the copied HelpCrunch code snippet into the HelpCrunch Code field and save changes. Now our live chat widget is displayed in the bottom right corner of your website. If you have any problems with the setup, please check the installation guide. If you have any questions, just log in to your HelpCrunch account and chat with us. We’ll help you with everything 🤗 📱 MESSENGERS INTEGRATION Your customer service can be a great differentiator and help you stand out from the competition. Delighting your customers should be a top priority, and one of the best ways to achieve this is by communicating with them in the most convenient way possible. Luckily, HelpCrunch integrates with a range of popular messaging applications, such as: Facebook Messenger Instagram Telegram Viber WhatsApp (coming soon) Such integration can help you provide a seamless customer experience. No matter which channels your customers are using to interact with your business, you will be providing the best possible customer service. Furthermore, HelpCrunch can help your team save a lot of time and effort. Our shared inbox provides an intuitive interface for managing all customer requests from multiple channels in one place, without having to switch between different tools. 🤖 CHATBOT The new feature will ease the burden of your groovy tasks. Our chatbot is called HelpBot and has the power to support users 24/7, catch and qualify valuable leads, and encourage customer self-service. Do all chatbots have a seamless installation process? The one from HelpCrunch does! Our chatbot builder is completely code-free, so you can set it up on your website in minutes. Thanks to the pre-made templates, you can decide on the goal your bot will pursue: Collect contact details Qualify leads Offer a special discount Collect details about issues upfront Route new chats to the dedicated team Or create your own template from scratch! HelpCrunch’s chatbot is really cool because it works not only in the live chat widget, but also in popular messengers such as Facebook, Instagram, Telegram, and Viber. You might think that chatbots are a tricky feature to install. Check out our article where we shared all the ins and outs of creating your first flow. Trust us: implementing chatbots has never been that easy! 📚 KNOWLEDGE BASE Knowledge base software from HelpCrunch allows you to build a resource hub of your dreams without much hassle. Not only is it SEO-optimized but also feature-rich and multilanguage. With just a few clicks, you can create a well-oiled information hierarchy with a user-friendly WYSIWYG editor: draft new articles, add categories, and develop sections in your knowledge base. All articles are marked as “Draft” by default at the editing stage, so you can decide when it goes public. A “Preview” option is also available here: check your article first and post it! 📨 EMAIL AUTOMATION Whether you have a newsletter coming up or a one-time offer – take advantage of email marketing feature from HelpCrunch: Share company news and product announcements with your clients via perfectly built emails. Automate your marketing campaigns with email auto messages, engage existing users, and re-engage inactive ones. Create your own custom email templates or leverage ours. Monitor campaign performance with in-depth analytics. Set up email notifications not to miss a single letter when your team is offline. Send manual or auto follow-ups every time your message is unseen. Set up email forwarding to put an end to unread messages once and for all. 💁🏻‍♂️ SHARED INBOX Multi-channel customer support is now becoming a reality with the HelpCrunch shared inbox solution. No matter the size of your team, you can ease its life with a shared inbox. Owing to this helpful feature, everything is gathered under the same roof. Have your staff manage incoming conversations from live chat, social media, chatbots, and email together, leave dialogue private notes for each other, and more. Detailed customer profiles won’t let you forget a single detail about a client because such data as phone number, location, or device is safely kept. With our shared inbox, one customer service agent can handle up to 5 chats simultaneously thanks to such powerful options as tagging, rich customer data, private notes, snoozing chats for later, or assigning conversations (both manually and automatically). Live reports & analytics let you gauge your team’s productivity at a glance. Just choose a period of time and see where you need to improve your strategy. By the way, to always keep your finger on the pulse, use conversation rating to assess customer experience after closing a live chat. 🖼 POPUPS Do you want to catch your website visitors’ attention in a smarter way though have no clue how? HelpCrunch has! With our popup builder, you can be sure that no information will slip through the cracks. It offers everything you have ever wished for a perfect engagement action plan: Full customization including the opportunity to change popup appearance (popup templates, texts, animations, color schemes, and more) so that your popup is more noticeable. Popup display options: there are rules to choose from, such as browser language, current URL, number of page views, etc. Set them up and shoot a popup at the right time for the right audience to get maximum results. Live reports for optimizing popup real-time performance as people click on it. 🔗 OTHER INTEGRATIONS There is also a massive integration list to integrate HelpCrunch with your favorite tools (more integrations are on their way, so stay tuned!): Zapier Slack Google Tag Manager Google Analytics Shopify Squarespace Jimdo 3DCart Big Cartel SOUNDS INTRIGUING? BOOK A DEMO TO DISCUSS THE DETAILS AND START YOUR JOURNEY WITH HELPCRUNCH! CUSTOMER TESTIMONIALS ABOUT HELPCRUNCH – THE ONE-STOP PLATFORM FOR BUILDING STRONG RELATIONSHIPS WITH CLIENTS “HelpCrunch enabled us to manage our customer support and email automation via one platform which led to improving customer support performance by 40%.” — Valery Kurilov, CEO @ SE Ranking “We had a call info line we wanted to get rid of and have everything online in the live chat. So, that was the reason why we switched to HelpCrunch.” — Jan Střecha, Marketing Manager @ Rekola “Once we started using HelpCrunch software, we were able to return €14.8 euros on each €1 paid for HelpCrunch.” — Fitlap “Nobody’s doing the GDPR preparations the right way. We wanted to make sure we’re ready for it, so it was crucial for us to choose a compliant tool and not to worry about legal complications afterward.” — Max Bondarenko, CMO @ Revenue Grid