Side-by-side comparison · 24 data points
Unlimited customer support tool that allows visitors to engage using Viber.
| Chat Support for Viber – Chat Bubble and Chat Button for Gutenberg, Elementor and Shortcode | Joinchat – Enhanced "click to chat" | |
|---|---|---|
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WhatsApp, Messenger, Telegram, Phone call… capture users through their favorite Apps and turn into clients
| Metric | Chat Support for Viber – Chat Bubble and Chat Button for Gutenberg, Elementor and Shortcode | Joinchat – Enhanced "click to chat" |
|---|---|---|
| Rating | — | 4.7 ★ |
| Total reviews | 0 | 189 |
| Active installs | 300+ | 700,000+ |
| Free plan | — | — |
| Built for Shopify | — | — |
Based on the data on this page, Joinchat – Enhanced "click to chat" is the stronger choice for most WordPress Plugin Directory merchants — 4.7★ vs Chat Support for Viber – Chat Bubble and Chat Button for Gutenberg, Elementor and Shortcode's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Joinchat – Enhanced "click to chat" has the larger user base (189 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Chat Support for Viber – Chat Bubble and Chat Button for Gutenberg, Elementor and Shortcode's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Joinchat – Enhanced "click to chat"; mid-market and enterprise merchants with specific feature requirements should evaluate both — Chat Support for Viber – Chat Bubble and Chat Button for Gutenberg, Elementor and Shortcode's 0-review base may include the workflow context that matches your specific use case better than Joinchat – Enhanced "click to chat"'s broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical WordPress Plugin Directory listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Chat Support for Viber – Chat Bubble and Chat Button for Gutenberg, Elementor and Shortcode audit • Joinchat – Enhanced "click to chat" audit
| Keyword | Chat Support for Viber – Chat Bubble and Chat Button for Gutenberg, Elementor and Shortcode | Joinchat – Enhanced "click to chat" |
|---|---|---|
| customer support | #198 | #281 |
It depends on what you're optimizing for. Chat Support for Viber – Chat Bubble and Chat Button for Gutenberg, Elementor and Shortcode fits better if you prioritize broader integrations; Joinchat – Enhanced "click to chat" is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the WordPress Plugin Directory marketplace. Joinchat – Enhanced "click to chat" has more onboarding documentation maturity (189 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Chat Support for Viber – Chat Bubble and Chat Button for Gutenberg, Elementor and Shortcode typically suits early-stage and growth-mode stores based on its review-base composition (0 reviews). Joinchat – Enhanced "click to chat" aligns more with early-stage and growth-mode stores (189 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Chat Support for Viber – Chat Bubble and Chat Button for Gutenberg, Elementor and Shortcode and Joinchat – Enhanced "click to chat" both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Chat Support for Viber – Chat Bubble and Chat Button for Gutenberg, Elementor and Shortcode" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.