ccRobot vs Web2Chat

Need a simple and easy-to-use virtual assistant plugin for your WordPress website? Look no further, ccRobot.ai’s virtual assistant and Live Chat widget is the ultimate solution to help your business manage customer inquiries and automate repetitive tasks. NO coding is required! Overview Our plugin is designed to help business owners and website managers save time and improve their customer experience (CX) by providing instant responses and assistance. With our plugin, you can easily manage customer inquiries and automate repetitive tasks, all while providing a personal touch to your customer interactions. The plugin comes with a chatbot that can handle customer inquiries 24/7, providing instant responses and redirecting inquiries to the appropriate department or person. This chatbot uses cx automation technology to provide personalized responses based on customer preferences, helping to improve customer satisfaction and loyalty. Our plugin is also cost-effective, and scalable, allowing you to easily manage customer inquiries as your business grows without the need to hire additional staff. With our Virtual Assistant and Live Chat Plugin for WordPress, you can enjoy the benefits of a live chat and chatbot solution at a fraction of the cost, and improve your customer service, helping your business grow. In addition to our livechat and chatbot capabilities, our plugin also provides omni-channel assistance to customers. This means that you can provide support to your customers via their preferred channels, including WhatsApp, Facebook Messenger, SMS, Phone and many more. With our plugin, you can ensure that your customers receive the support they need, when they need it, no matter how they prefer to communicate. This feature helps your business to reach customers where they are and increase the chances of conversion and satisfaction. Our plugin makes it easy for you to manage all of your customer interactions in one place, regardless of the channel they prefer. This allows you to provide a seamless customer experience and improve customer satisfaction. With our plugin, you can ensure that your customers have a positive experience with your business, no matter how they choose to communicate with you. ccRobot.ai is powered by artificial intelligence and machine learning which makes it possible to improve service quality, efficiency, and effectiveness by automating client interactions in a personalized manner that can be seamlessly added to your website.

Web2Chat is a powerful platform designed for businesses to communicate with website visitors and customers in real-time. With Web2Chat, you can engage visitors, capture leads, and boost customer satisfaction through seamless, live interactions. The platform includes tools for sales, marketing, customer support, and product teams to ensure a personalized, scalable communication strategy. Using this plugin, you can easily integrate the Web2Chat Messenger into your WordPress website with just a few clicks. Start chatting with visitors right away, track their interactions, and convert them into customers. Logged-in users will be tracked as customers. Visitors who are not logged in or are first-time visitors will be tracked as leads. External Services This plugin relies on the Web2Chat platform to provide real-time chat functionality for interacting with website visitors. The plugin connects to Web2Chat’s external API to enable these features. What the service is: Web2Chat is a live chat platform that allows businesses to chat with visitors to their website, capture leads, and provide customer support. What data is sent: When the plugin is installed and active, the following data is sent to Web2Chat: Website user information such as user IDs and email addresses (for logged-in users). Visitor activity, such as chat interactions. Your website’s Web2Chat App ID is also sent to the Web2Chat servers to authenticate the connection and load the widget. When data is sent: Data is sent to Web2Chat’s API when visitors or logged-in users interact with the chat widget on your website. Data is also sent during the authentication process when the plugin connects to your Web2Chat account. For more information, you can review Web2Chat’s terms of service and privacy policy: Web2Chat Terms of Service