ccRobot vs Ecare SMS

Need a simple and easy-to-use virtual assistant plugin for your WordPress website? Look no further, ccRobot.ai’s virtual assistant and Live Chat widget is the ultimate solution to help your business manage customer inquiries and automate repetitive tasks. NO coding is required! Overview Our plugin is designed to help business owners and website managers save time and improve their customer experience (CX) by providing instant responses and assistance. With our plugin, you can easily manage customer inquiries and automate repetitive tasks, all while providing a personal touch to your customer interactions. The plugin comes with a chatbot that can handle customer inquiries 24/7, providing instant responses and redirecting inquiries to the appropriate department or person. This chatbot uses cx automation technology to provide personalized responses based on customer preferences, helping to improve customer satisfaction and loyalty. Our plugin is also cost-effective, and scalable, allowing you to easily manage customer inquiries as your business grows without the need to hire additional staff. With our Virtual Assistant and Live Chat Plugin for WordPress, you can enjoy the benefits of a live chat and chatbot solution at a fraction of the cost, and improve your customer service, helping your business grow. In addition to our livechat and chatbot capabilities, our plugin also provides omni-channel assistance to customers. This means that you can provide support to your customers via their preferred channels, including WhatsApp, Facebook Messenger, SMS, Phone and many more. With our plugin, you can ensure that your customers receive the support they need, when they need it, no matter how they prefer to communicate. This feature helps your business to reach customers where they are and increase the chances of conversion and satisfaction. Our plugin makes it easy for you to manage all of your customer interactions in one place, regardless of the channel they prefer. This allows you to provide a seamless customer experience and improve customer satisfaction. With our plugin, you can ensure that your customers have a positive experience with your business, no matter how they choose to communicate with you. ccRobot.ai is powered by artificial intelligence and machine learning which makes it possible to improve service quality, efficiency, and effectiveness by automating client interactions in a personalized manner that can be seamlessly added to your website.

Ecare SMS is a comprehensive SMS automation plugin that integrates seamlessly with WordPress and WooCommerce. Send transactional SMS notifications, bulk messages, and manage SMS campaigns with ease. Features: Send single or bulk SMS messages WooCommerce integration for order notifications SMS logs and delivery tracking API connection testing and balance checking Secure API token encryption Customizable SMS templates with placeholders Support for CSV/XLSX file uploads for bulk sending Admin dashboard with statistics Debug mode for troubleshooting WooCommerce Integration: Automatic SMS on order placement SMS notifications for order status changes Custom templates for different order statuses Customer phone number extraction from billing info External services This plugin connects to the Ecare SMS API to send SMS messages. Service: Ecare SMS API URL: https://send.ecaresms.com/api/v3 Data sent: Phone numbers Message content API token When data is sent: When sending SMS (single or bulk) Purpose: To deliver SMS messages Terms: https://ecaresms.com/terms.html Privacy: https://ecaresms.com/privacy-policy.html Privacy This plugin stores SMS logs (recipient, message, status, API response) and optional debug data if you enable logs/debug in plugin settings. You control these features from the plugin Settings page. Support For support, please contact: * WhatsApp: +8801811699722 * Email: [email protected] * Website: https://ecare.com.bd/