PiWeb Cancel order / Refund request for WooCommerce vs Flexible Refund for WooCommerce – EU One Click Return

Replace WooCommerce cancel order button with order cancellation request button, here is what this plugin can do for you ✅ You can enable an order refund request button based on the order status; this will replace the WooCommerce cancel order button ✅ If you want to replace the order cancellation button with this order cancellation request button then activate this button on orders with status Pending and Failed ✅ Users can add a reason why they want to cancel the order ✅ Admin will receive an email with the order cancellation request and the reason for cancellation ✅ Display a custom note to your customers when they try to send a cancellation request. ✅ Make the reason a required field ✅ Admin can either decide to cancel the order or move it back to Processing state ✅ If Admin marks the order as Cancelled the user will be sent an email stating their order cancellation request was accepted ✅ If Admin moves the order status to Processing or Complete then the user will get an email stating their cancellation request was denied ✅ Hide the cancellation request button after a certain period of time. ✅ Give a list of cancellation reasons for users to select from ✅ View order detail link added in the email sent to the customer; you have the option to add this link for registered customers, guest customers, or both ✅ Guest customers can request order cancellation from the link given in the order detail page (Thank You page) ✅ Cancellation reason is automatically added in the Order note ✅ Auto refund as a store credit discount coupon ✅ Give the customer the option to accept a direct refund as a store credit discount coupon; this way you can keep the customer’s money in your store Repeat Order option With our extension you can integrate and display the button “re-order”, “repeat order” on the overview page. This allows your customer to place the same order easily without going through your site to find the same product again, which they purchased in the past. ✅ Enable the repeat order button based on the order status or on all orders ✅ If the customer’s cart is empty it will directly put the product in the customer’s cart ✅ If the customer has other products in the cart, they are given the option of either merging them with their cart or replacing their existing cart ✅ If an ordered product no longer exists it gives the name of the product that can’t be added to the cart (remaining products will be added) ✅ If the product variation has changed then it gives a message that they need to add that product manually ✅ Options to customize the text of the button and message shown Get pro version Buy Pro | Try pro version on test site | Documentation Pro version offers all the features of the free version plus these extra features: ✅ Allows your customer to place a partial order cancellation request: for example, if they ordered products A & B and only want to cancel product A, they can place a cancellation request for product A only. ✅ Disable the cancellation option for a specific product: mark product A as non-cancellable so users won’t be able to place a cancellation request for that product. ✅ Allow users to upload an image along with a cancellation request ✅ Give the option to withdraw a cancellation request ✅ Disable the cancellation request option based on the payment method ✅ Disable the cancellation request option based on the customer group ✅ Set the default action on repeat order ✅ Redirect to cart or checkout page once repeat order products are added to the cart ✅ Admin will get an email that shows the product and the quantity the user has requested to cancel ✅ Customer will also get an email stating their cancellation request has been submitted; it will also show the product quantities the user has requested to cancel. ✅ Auto refund in TerraWallet ✅ Give the customer the option to accept a direct refund in their Wallet (TerraWallet) or as a store credit discount coupon

Flexible Refund for WooCommerce – EU One Click Return is a plugin that lets you manage refund and return requests. Your customers will be able to send a refund request directly from the My Account page. The plugin will handle return and refund requests and communication with your customers directly in WooCommerce! You may also inform customers about the privacy and refund policy to help you with returns and warranty requests. The plugin helps you align with the EU ‘One Click Return’ directive by letting customers submit and Withdrawal refund requests in one click from their WooCommerce account while store admins keep a full status history — including every Withdrawal event — and automated notifications. Flexible Refund for WooCommerce – EU One Click Return – Plugin Features See the main features of the free version: Enable the refund and return system for WooCommerce Cash / On bank account refund type Allow shipping costs refund too Handle full refunds for WooCommerce orders Refund form builder Text, textarea, checkbox, radio, select with description, CSS class, and additional form fields’ settings Describe your refund and return policy, terms and conditions, or conditions for returns and warranty requests for WooCommerce orders with the form as well Add privacy and refund policy checkbox Include the terms and conditions text and conditions to accept Describe the return policy and refund requirements of your WooCommerce store Refund button for an order on the customer My Account page -> Orders Refund form for an order Withdrawal the refund request with the cancel button Refund Request management page Decide about the refund status for a WooCommerce order directly from the Order Edit Screen Add notes to the customer about the refund request status change Automatic emails to the customer after the WooCommerce refund request status changes Edit and customize the content of these notifications Handle the refund communication and the process faster Send an email to the store administrator about the WooCommerce refund request Adjust the order returns with the plugin Compatible with WooCommerce Subscriptions and Flexible Subscriptions. Visit Flexible Refund Docs to see all features of the plugin & how to set up a refund and return system for your WooCommerce orders. Flexible Refund for WooCommerce – EU One Click Return – PRO Features Do you need more automation for WooCommerce refunds? You may manage the refund system automatically with Flexible Refund for WooCommerce – EU One Click Return PRO. See some of its features: * [PRO] Enable the conditions for the refund button visibility * [PRO] [NEW] Enable refund for shop customers who do not have an account (guests) * [PRO] Refund button for specific user roles, order statuses, product categories, products, and payment methods * [PRO] Partial refunds * [PRO] Change the refund type to an automatic WooCommerce coupon * [PRO] Auto refund option to accept order refund requests automatically * [PRO] Hide the refund button after a specified time (days, weeks, months, years) * [PRO] Additional form fields (Multiselect, Upload, HTML) * [PRO] Add the privacy and refund policy checkbox and link to the terms and conditions page you set in WooCommerce * [PRO] Use as a WooCommerce warranty plugin * [PRO] Let customers upload files for warranty requests * [PRO] Benefit from your return and warranty management system for WooCommerce (with automatic refunds) * [PRO] Use the Multiselect form field to collect data about refunds and returns * [PRO] Priority email support. Upgrade to PRO Now → Try refunds and returns for WooCommerce – Live Demo Test Flexible Refund for WooCommerce – EU One Click Return (free and PRO) in your free demo. The demo also lets you preview the full Withdrawal flow from the customer’s side. The Flexible Refund for WooCommerce – EU One Click Return Plugin Checklist The benefits and scenarios for the plugin to help you manage your advanced refund system in WooCommerce. Enable the advanced refund system for WooCommerce with a free plugin 🔄 Let customers ask for a refund, return and exchange products, or warranty requests in WooCommerce 🔁 Choose to refund cash or send automatic WooCommerce discount coupons 💲 Allow customers a Withdrawal of a refund request for a WooCommerce order ↩️ Use and customize the refund form builder with multiple fields and options 🎛️ Accept, deny, and manage all WooCommerce refunds and returns in one place ⚙️ Adjust the email templates to personalize the communication for refunds, returns, and warranty requests in WooCommerce 📨 Enable partial refunds and automatic returns in WooCommerce (PRO) 💞 Get professional assistance for the plugin on the plugin forum or through priority email support (PRO) 🚀 Upgrade to PRO → Languages The Flexible Refund for WooCommerce – EU One Click Return plugin is available in: English Polish You may help us translate the plugin. Docs View Flexible Refund for WooCommerce – EU One Click Return Documentation Support Policy We provide support for the free version in the plugin Support Forum. You may purchase the PRO to receive priority email support and all PRO features. Upgrade Now → Flexible Refund for WooCommerce – EU One Click Return in a nutshell Flexible Refund for WooCommerce – EU One Click Return is a plugin you need when you want to handle return and refund requests directly in your store. The plugin helps you to add a refund form and allows your customers to request an order refund or return directly from the My Account page. Also, communicate about the WooCommerce refund with a customer by using refund request order statuses, notes, and emails. Add a privacy and refund policy (or terms and conditions) checkbox for users to accept to proceed with the refund for WooCommerce orders. Define conditions for returns and warranty requests in WooCommerce with the form fields and description. The PRO version will help you handle the refund process automatically by setting conditions for refund button visibility, managing partial refunds, enabling auto refunds, hiding the refund button after some time, and choosing a new refund type (on WooCommerce coupon). You may also let customers upload a file for returns and warranty requests. Moreover, add a link to the privacy and refund policy page and your WooCommerce terms and conditions. Data use policy Learn about Use of Data Policy by WP Desk Plugins