BugHerd vs Website Feedback Widget – Visual Feedback, Bug Reporting & Content Reviews Made Simple

With BugHerd it’s so easy for clients to provide website feedback. They simply point, click and comment – BugHerd grabs a screenshot, saves technical details and creates a task for your team to track. Install the BugHerd plugin once, send your clients or stakeholders a link, and they can start pinning feedback right away, directly onto any element of your live or WordPress staging site – no code changes, no browser extension, no client login or account setup required. Used by web agencies, in-house dev teams, QA testers, freelancers, and marketing teams worldwide, the BugHerd visual website feedback and bug tracking tool is trusted by over 350,000 people across 10,000+ companies in 172 countries. Every piece of feedback automatically captures a screenshot plus full technical metadata: browser, OS, screen resolution, URL, CSS selector, and more. Feedback flows straight into BugHerd’s built-in Kanban board, or syncs with your favorite developer or PM tools. How it works Get Started with BugHerd in Minutes Step 1: Install the plugin from your WordPress dashboard Step 2: Create your first project Step 3: Invite your team and clients to leave feedback BugHerd Key Features Feedback pinned to the exact element on a web page Clients and teammates click any element on your live WordPress site or WP Admin to leave a comment. Feedback is anchored to that specific element so your developer knows exactly what needs fixing – no more vague emails. Learn more Automatic screenshot & full technical data captured A screenshot along with browser type, OS, screen resolution, and the exact URL are all captured automatically with every piece of feedback. Your team gets everything they need to reproduce and fix an issue without a single follow-up question. Learn more No client account or login required Clients don’t need to create an account or install anything. Send them a link to your BugHerd project and they can start leaving feedback immediately, directly on the page, in their browser. Learn more Task Tracking Every comment becomes a trackable task on a Kanban board, so your team can prioritize and resolve feedback easier than ever. Already using a PM tool? Send tasks there with one click. Learn more Deep two-way integrations BugHerd has true two-way integrations with all major project management tools, such as Jira, ClickUp, monday.com, Asana, and more; as well as supporting integrations with collaboration tools like Slack & MS Teams, and developer tools like GitHub. BugHerd also has a fully featured API and Webhook support enabling custom integrations with any application. Learn more Video feedback for complex issues For feedback that’s hard to describe in text, clients and teammates can record a short video walkthrough directly on a web page. The recording attaches to the task alongside a screenshot and user metadata. Learn more Public feedback widget for ongoing feedback on live sites Visitors can QA your website and leave comments even after your website project has finished. The always-on public widget runs a continuous feedback loop on your live WordPress site. Learn more Who uses BugHerd Web development agencies collecting client feedback on builds, redesigns, and ongoing maintenance In-house dev and QA teams managing bug reports during UAT and pre-launch testing Marketing teams getting sign-off on landing pages, campaign pages, and content updates Freelancers who want to look professional and cut down on client email threads Product teams running continuous feedback cycles on live web applications Get started with BugHerd All BugHerd plans include a free 7-day trial. No credit card required. Start your free trial or book a 1:1 demo with a BugHerd product specialist. How to install the BugHerd WordPress plugin Log in to your WordPress Admin. Go to Plugins → Add New. Search for “BugHerd” and click Install Now, then Activate. Go to Settings → BugHerd and enter your Project Key (find it in your BugHerd project under “Settings” > “General Settings”). Optionally enable “Show BugHerd on WP Admin pages” to collect feedback on Admin pages too. Open your site — the BugHerd sidebar appears on the right, ready for feedback. Need help installing BugHerd? Follow the BugHerd WordPress Installation Guide for help or email [email protected]

Collect contextual website feedback directly on your pages Spotfix makes it effortless both to submit visual feedback and to act on it: visitors highlight any element and leave a comment in seconds, while you manage every submission as a structured task in one workspace. No chasing emails, no lost context. What This Website Feedback Widget Does Spotfix is a lightweight on-page widget for website feedback and website annotation. It enables contextual visual feedback collection: users (all visitors, or your team members and clients only) highlight any element on your site to leave comments, report bugs, or request changes. Every submission appears as a structured task in your workspace. Collect website feedback directly on your pages. Visualize and manage visitor feedback in context, right on your site. Let visitors or clients highlight content, report bugs, request edits, and leave comments. How Spotfix Works Highlight → Ask → Resolve 1. Highlight User selects any text or element on your page. A pop-up window appears. 2. Submit The user submits a Spot — a bug report, fix request, website annotation or just any comment tied to that exact webpage. Submitting a Spot takes less than 10 seconds. The widget automatically fills the title using the highlighted text or an image’s Title/Alt attribute. The visitor adds a short message, optionally includes their name and email, while the page URL and element reference are captured automatically.Screenshots or files can be attached for additional context. 3. Resolve When a Spot is submitted,the feedback instantly appears in two places: In the widget’s on-page list, where visitors can follow progress in real time and reply in “chat next to element” mode. In your doBoard – our lightweight project management software – workspace. From there, you can label and organize feedback your way: assign items to team members, set priorities and due dates, discuss details in comments, and mark tasks as done. You can reply to Spots from doBoard or directly within the widget. Within the widget, conversations appear as a chat thread with visible progress and status updates. If the visitor provided an email address, they’ll be automatically notified when you reply. Two Feedback Widget Modes for Different Workflows Private Mode – Client Feedback & Team Reviews The widget is completely invisible to general visitors. Share a link, add your team or clients to your workspace, and every Spot automatically appears in your shared doBoard workspace, but is invisible to regular website visitors. Who uses it: Web developers, web designers & agencies – Clients highlight exactly what needs changing, every comment lands with context attached. No revision calls, no annotated PDFs, no scattered emails. Content & editorial teams – Editors and writers submit corrections precisely where changes are needed. QA teams – Internal bug reporting with visual context before launch. Public Mode – Crowdsource Website Feedback from Visitors Open the widget to everyone and turn visitors into quality testers. Every bug report or suggestion comes with context already included. Visitors see open Spots and track progress in real time. Works great for: Content websites & media – Readers catch typos, inaccuracies, and outdated information SaaS & documentation sites – Users report outdated examples and UX blockers E-commerce stores – Customers flag incorrect specs and outdated product details Education platforms – Students ask questions right where confusion happens Corporate knowledge portals – Employees suggest continuous improvements Quick Setup Install Spotfix from WordPress directory Create your doBoard account (it takes 2 minutes) Create a project for your website, and generate your widget code in doBoard settings Paste code into Spotfix plugin settings It takes a couple of minutes. No impact on SEO or page speed. Pro Tip: Create separate doBoard projects per site to keep client feedback organized. Key Features ✓ Highlight any text or element to submit visual feedback in seconds ✓ Attach screenshots or files to any submission ✓ Reply and discuss directly in the widget, tied to the exact element ✓ Every submission lands in doBoard as a task: assign, prioritize, set due dates, and track status ✓ The widget and workspace stay in sync: feedback history and progress visible in both places ✓ Two modes: Private (visible to invited users only) or Public (open to all website visitors) ✓ Anonymous submissions supported — name and email optional ✓ Email notifications when you reply to feedback External services This plugin connects to the following APIs — api.doboard.com, api.cleantalk.org, and spotfix.doboard.com — to collect data about open spots and comments for the website and the currently viewed page. This data is displayed in the widget and helps visitors communicate about existing spots and submit new ones. The plugin sends user-generated content, as well as an email address and password (if provided), to the API. It uses JavaScript hosted on spotfix.doboard.com to display the widget to website visitors. This service is provided by CleanTalk Inc, Privacy Policy. External services This plugin connects to the following APIs — api.doboard.com, api.cleantalk.org, and spotfix.doboard.com — to collect data about open spots and comments for the website and the currently viewed page. This data is displayed in the widget and helps visitors communicate about existing spots and submit new ones. The plugin sends user-generated content, as well as an email address and password (if provided), to the API. It uses JavaScript hosted on spotfix.doboard.com to display the widget to website visitors. This service is provided by CleanTalk Inc, Privacy Policy.