Bottle vs MicroChat – Live Chat, Chatbots

Bottle is a bot throttling plugin. It consists of a set of tools that can be used to reduce server load when excessive bot requests are made to a website. It works by performing a variety of checks on each HTTP request made to WordPress, and throttling sessions or IPs when thresholds are exceeded. These include: Too many sessions per IP. Since some bots don’t bother with cookies, Bottle sets a JWT session cookie for each request. If a single IP address creates too many new sessions within a given timeframe, it is likely a bot, and will be throttled. Too many requests per session. Bottle calculates a request rate for each session. Bots that exceed that rate will be throttled. Too many requests per IP. Bottle calculates a request rate per IP. For bots that don’t process cookies (and therefore sessions), this can throttle abusive IPs. Too many requests per bot. Bottle calculates a request rate per bot (based on user agent reported). Since malicious bots forge user agents, this should be combined with other throttling mechanisms. Bot verification check. Bottle checks bots such as Google, Bing, Meta, etc. against authoritative lists of IP addresses, when possible. Bottle allows for a higher verified bot rate than non-verified rate with the idea that verified bots are likely better behaved. Overall request rate. Bottle can throttle specific sections of a website that are being abused by bots. (For instance, the courses catalog.) This is useful when a large website is being scraped by a bot network with rotating IPs. Excessive 404s. If bots are scanning a website, or are misconfigured, excessive 404s can be time-consuming for WordPress to process. Bottle can either throttle all 404 requests, or can block 404s for static files (i.e. images) only. Exclusions. Bottle can exclude certain URLs, IP addresses, or infrastructure (such as Stripe and Pingdom) from processing to prevent false positives. When a client is throttled, Bottle can outright throttle it with a 429 response, or can serve a JavaScript-based cryptographic puzzle. If a client is legitimate, it will automatically compute the puzzle’s solution and submit it to the server for verification. (No user input is required.) After it has proven its human-ness, Bottle will permit that user entry to the site. At the moment, some bots, but not all, will solve these puzzles. When a throttle condition is reached, Bottle terminates WordPress processing, which substantially reduces server load when under attack. Throttles end automatically at the end of their respective measurement windows. Bottle is not a firewall and will not block or sanitize malicious attacks. However, since such attacks are typically performed in large quantities, Bottle can be effective at slowing such attacks and reducing server load, keeping the website operational for legitimate users. Overall, Bottle is a set of tools designed to reduce server load with minimal disruption to real users.

Microchat is the free WordPress live chat plugin. Microchat will help you have streamlined and easy communication with customers. The setup takes less than 3 minutes. Our support team is always there to help if you have any question. WHAT DO YOU GET? A free chatting plugin that lets you talk with website audience. Incoming visitor notifications to engage them as soon as they come to your website. Configure your bot for bot to talk to visitors 24/7 Connect with live agents for critical conversation. Automate repetitive support tasks, conversations, and generate leads. Chat templates that let you set up a bot conversation quickly and easily. Bot builder for powerful automation setup with no-code. CUSTOMIZABLE WORDPRESS CHAT WIDGET You can configure your chatbot based on your unique business needs/branding. INCOMING VISITOR NOTIFICATION SOUNDS Get notified when a new visitor arrives at your website. AUDIENCE TRACKING Locate countries they’re from, what device or browser they’re using, and what page they’re currently on. WORDPRESS CHATBOT Automate chatbot workflow to avoid repetitive tasks and reduce your workloads. CHATBOT TEMPLATES You can use templates to save time to build a new chatbot from the scratch. BOT BUILDER Simply drag-and-drop each modules to build powerful task workflow to automate bot behaviors. Setup 24/7 lead generation bot to welcome visitors while you are away. LEAD GENERATION You can harvest customers’ email lists and follow up post conversation. Send newsletters and email campaigns based on opt-in status.