BotPenguin – Generative AI Chatbot with Live Chat & ChatGPT vs OpenStation

BotPenguin is a user-friendly AI-powered chatbot platform designed to automate customer interactions for businesses. It offers customizable chatbots for various platforms, including websites, WhatsApp, Instagram, Facebook Messenger, Telegram, MS Teams, Shopify, and WordPress. With features like lead generation, appointment booking, and customer support automation, BotPenguin helps businesses engage with their customers 24/7. The platform supports multiple integrations and provides a no-code interface, making it accessible to users without any technical expertise. 50,000+ Users | 80+ Integrations | ChatGPT-4o Chatbot | 40+ Use Case Templates Elevate your business with powerful features such as lead generation, appointment booking, customer support, marketing automation, and more. Build no-code AI chatbots effortlessly with Live Chat and ChatGPT Integration. Take customer interactions to the next level with generative AI capabilities, such as website & data set scraping, contextual conversations, auto-language translation, FAQs file upload, and more. You can train your chatbot on your own data and instantly help visitors anytime. You can make your WordPress chatbot more powerful by connecting it to 80 tools, including Salesforce, HubSpot, Google Calendar, SimplyBook, Zoho, GoHighLevel, Google Suite, and ChatGPT. The best part is connecting custom applications from your tech stack with BotPenguin. BotPenguin is the best chatbot platform to create AI chatbot for WordPress & various other platforms, allowing you to reach your customers at every touch point. WooCommerce | WhatsApp | Microsoft Teams | Telegram | Facebook | Instagram You can use our AI chatbot for your diverse business use cases, such as Healthcare, Fitness, Skin Care, Apparel Stores, Entertainment, E-Learning, & more. It automates your business communications completely for higher engagement & revenue. PLANS: Baby — Free Little- starts at $15 a month or $150 for a year King- starts at $50 a month or $500 for a year Emperor(Contact) Explore Pricing | Request a Demo | Access Documentation Key Features 1. Generative AI Chatbot BotPenguin offers chatbots for WordPress with ChatGPT integration. You can train your AI bot on websites & custom data sets, FAQ files, and previous interactions. It can also talk contextually based on chat history and make users feel valued. 2. Live Chat Connect instantly with visitors. Real-time assistance enhances user experience, resolving queries promptly and fostering meaningful interactions on your WordPress site. 3. Drag-and-Drop Builder Effortlessly design your chatbot interface and condition flow with drag-and-drop elements. Simplify customization, saving time and ensuring a seamless user experience for your WordPress website. 4. Train on Your Own Data You can Customize your WordPress AI chatbot’s knowledge base. Train it on your data using PDF & Docx files for accurate and context-aware responses, making interactions on your WordPress site more engaging. 5. Integrate Ticketing System Integrate a ticketing system like Groove, Zendesk, Freshdesk, and more to manage customer inquiries effortlessly. Automatically create tickets during chats, enhancing support efficiency and issue resolution on your WordPress platform. 6. Configure Chatbot Personality Infuse character into your WordPress AI chatbot by customizing answer length, formatting, and language. You can also enable it to add sources in the responses and tailor its tone and style to match your brand, creating a unique and personable interaction on your website. 7. Integrate With Your CRM Integrate your WordPress AI chatbot with popular CRMs like Salesforce, HubSpot, Zoho, GoHighLevel, and more, ensuring efficient data access for enhanced customer relationship management on your website. 8. Chat Routing Optimize support operations by assigning conversations to available agents through the chat routing feature, ensuring swift and effective query resolution. 9. Team Creation Create your team of live agents to handle complex queries. Let AI handle the routine questions and take over the live chat when customers require dedicated assistance. 10. Conversation History and Tags Through the conversation history feature, you can effortlessly access past conversations and use tags for efficient tracking, marketing automation, and lead segmentation. 11. Conversational Landing Page Elevate your landing page with impressive chatbots that effortlessly collect leads and conduct surveys for an engaging visitor experience. 12. Platform-Specific Chatbot Deploy tailored chatbots for Facebook Messenger, WhatsApp, Telegram, and your website through the versatile generative AI chatbot maker. 13. Human and Bot Handover Facilitate smooth transitions between bot and human interactions, offering a seamless experience based on business requirements. 14. Unified Chat Inbox Streamline communication by receiving customer questions and visitor queries in one intuitive, user-friendly console. You can access and reply to any users from the unified chatbot interface. 15. Rich Media Options You can easily share files with users through WordPress Chatbots and enrich user interaction using GIFs, emojis, docs, and images, providing an immersive and enjoyable chatbot experience for your audience. 16. Saved Replies Save time with an extensive library of pre-built replies, streamlining responses and enhancing efficiency for both users and agents. 17. Visitor List and Details Enhance customer data by collecting and managing visitor details such as page history, location, device, email, social handles, phone number, etc., enabling your WordPress ChatGPT Chatbots to lead personalized and targeted engagement strategies for optimal results. 18. Role-Based Access Streamline support operations by assigning specific roles to teams, ensuring efficient and secure access to chatbot functionalities based on responsibilities. 17. Multilingual Support Break language barriers by conducting conversations in over 20+ languages, including English, Spanish, Portuguese, Arabic, Chinese, Danish, Dutch, French, German, Hebrew, Hindi, Italian, Japanese, Korean, Persian, Polish, Romanian, Russian, and Swedish, ensuring global accessibility and inclusivity. 18. Visitor Status Quickly identify visitors’ online, offline, or away status, allowing for real-time adjustments and proactive engagement strategies. 19. Brand-Tailored Chatbot You can customize your WordPress chatbot’s tone, avatar, chat window, and message lengths to match your website’s theme and personality. Plus, you can add a chatbot anywhere on your WordPress website. 20. Teams’ Availability Optimize chat routing and support flow by creating effective time slots for your teams, ensuring efficient and timely responses. 21. User Insights With detailed visitor profiles, you can attain a deeper understanding of users, providing valuable insights like open rates, leads generated, response rates, etc. 22. Leads on Email Acquire valuable leads and receive notifications via email, ensuring prompt follow-up and engagement with potential customers. 23. Typing Indicator Gain insights into customer intent by monitoring real-time typing indicators, improving the overall chatbot interaction and response accuracy. 24. Trigger Timer Set trigger times for website chatbot responses, aligning chatbot interactions with optimal user engagement periods for enhanced effectiveness. The list of features goes on. You can click here to learn more about our WordPress Chatbot’s features. Create Your WordPress Chatbot in 2 Minutes Follow these steps for a code-free WordPress chatbot integration and elevate your website experience. 1. Craft Your Bot & Design Flows: Personalize your chatbot and design engaging flows with templates to suit your business needs. 2. Download WordPress Plugin: Access and download the latest WordPress chatbot plugin directly from your dashboard. 3. Integrate Smoothly: To integrate with WordPress seamlessly, activate your chatbot by pasting the API key from the BotPenguin Menu. 4. Test Chatbot Impact: Head to the BotPenguin dashboard, launch your chatbot, integrate with ChatGPT, and experience AI-driven interactions in action. Optimize for success! Install the WordPress Chatbot Plugin for Seamless Integration and Smarter Conversations on Your Website. Download Now Omni-Channel Chatbots Help your customers at every touch point with BotPenguin’s multi-channel support bot. The AI bot performs the same across websites, socials, or apps, creating a unified customer experience. WordPress Websites: Be it WordPress, Shopify, Squarespace, or your own custom website, equip it with BotPenguin’s ChatGPT chatbot. Automate interactions and bring your website to life with 24*7 chatbots that generate leads and handle queries. WooCommerce Chatbot: Integrate our WordPress Chatbot with WooCommerce to keep customers informed with order updates, handle return/refund/exchange notifications, showcase product catalogs, track orders, integrate payment gateways, and leverage ChatGPT for intelligent conversations. WhatsApp: Expand your reach and engage with users using WhatsApp marketing with BotPenguin’s AI chatbot. Send notifications, accept payments, track orders, organize broadcasts & drips, enable bookings, and more. Facebook: Enhance your Facebook presence with BotPenguin’s AI chatbots that can auto-reply to comments & DMs, automate marketing broadcasts & drip campaigns, answer FAQs with generative AI, and generate leads. Telegram: Connect with your audience on Telegram using BotPenguin’s chatbot, providing instant assistance with FAQs, appointment bookings, personalized content suggestions, and broadcast & drip campaigns. Instagram: Make your Instagram profile interactive and engaging by integrating BotPenguin’s chatbot to answer FAQs, reply to comments, send broadcasts, organize drip campaigns, and show product catalogs. Microsoft Teams: Boost productivity and streamline collaboration in Microsoft Teams with BotPenguin. Your Teams chatbot with generative AI can automate tasks, give permissions, share resources, create cards to assign tasks, manage workflows, and enhance team communication. Other CMS: BotPenguin seamlessly integrates with other CMS, such as Shopify, Squarespace, Wix, and more. Elevate your digital presence across the spectrum of content management systems. Upcoming Integrations: Stay ahead with upcoming integrations tailored for broader reach:SMS & MS Teams. Expand communication channels and operational capabilities with upcoming integrations. To make things better, all these AI chatbots integrate with ChatGPT models to provide a truly conversational experience to your customers across channels. Key Native Integrations Customer Relationship Management: HubSpot, GoHighLevel, Zoho, Salesforce, and more! Seamlessly integrate your WordPress ChatGPT chatbot with leading CRMs for efficient data management and streamlined customer interactions. Appointment Booking: Utilize Google Calendar, Calendly, and Simplybook to streamline appointment scheduling. Integrate these booking platforms with your WordPress AI chatbots for automated booking and efficient calendar management. Marketing Automation: Grove, HelpDocs, ZingTree, and GetResponse—integrate seamlessly with your WordPress Chatbot driven by ChatGPT for powerful marketing automation. Enhance campaigns, engage users, and track results effortlessly. Google Integration: Connect BotPenguin Chatbot to enhance the Google Sheets experience! No more manual imports. Connect your favorite Bot with Google Sheets to auto-import data from multiple channels. ChatGPT: Leverage ChatGPT integration for advanced conversational AI. Combine BotPenguin with ChatGPT for enhanced natural language understanding and intelligent chatbot responses—transforming user interactions. Pabbly & Zapier: Empower your business with Pabbly and Zapier integrations. Seamlessly connect BotPenguin to 1000+ apps for efficient data flow, automation, and streamlined processes—maximize productivity effortlessly. And many more (80+ Integrations). On top of that, you can integrate with any third-party application of your choice and add custom LLM models to enhance the generative AI powers of your WordPress chatbots. What Our Users Say I was thoroughly impressed by the effortless configuration process of the chatbot. The platform offers a myriad of customization options, empowering us to craft a sophisticated chatbot, leverage templates, and delve into various enriching add-ons. – Vedant BotPenguin highly recommended. Great product with really great tech service. Used across our apps. B2B customer service and product feature available. – Twana D. We have empowered many successful businesses across industries with our generative AI chatbots, rendering features like WhatsApp marketing automation, eCommerce integrations, automated lead capture, AI-powered customer support, custom ChatGPT integration, & more. Our top clients include EcoPooling, Store My Goods, ModWash, Cyboard, MedoPlus, Chathoot, Amazing India, Intervue, Enventure, TBWAdvertising, and more. Why Choose Us Drag & Drop Builder – Build, design, and deploy chatbot in under 10 minutes with its drag-and-drop builder and exceptional UI. FREE Forever plan allows you to use and test it without cost and worries. Exceptional UX – It provides an excellent user interface experience through tip tools, help texts, tutorials, and guides. Multiple Platforms – Integrates with Websites, Facebook Messenger, WhatsApp, Telegram, Microsoft Teams, and Instagram Promotional Pages. Customer Attributes – Adding custom attributes streamlines processes & enables personalization by automating data retrieval and display. Multi-Lingual Ready-to-Use Templates – Choose more than 40+ available chatbot templates that suit your business use case and ease up the way of having your own WordPress chatbot. Live Chat Plugin – Interact with your customers online in real time for seamless communication support. Chat Widgets – Live Chat Widget can be connected to any promotional pages or ads to capture visitors’ attention and route them to Chatbots. Exceptional Customer Support – In case of any issue, we provide multiple-channel support via email, live chat, or WhatsApp messaging. Expert Technical Support – Free support to guide you on creating, customizing, and using BotPenguin for your business. Chatbot Agency & Partnership Program Options Using our WordPress ChatGPT chatbots is a good deal. What’s even better? You can easily become an AI chatbot reseller with BotPenguin. If it piques your curiosity, dive into a world of BotPenguin’s partner possibilities! White Label Chatbot Partner Program: Ever dreamt of having your own chatbot business? Well, dream no more! Our White Label Chatbot Partner Program lets you fully brand your business – your domain, your logo, your brand! With custom pricing, bulk message packs, and seamless subscriber management. Implementation Partnership Program: Embark on a partnership journey without breaking the bank! Our Implementation Partnership Program comes with unlimited commissions. You get your own Partner Panel for smooth client management, customizable plans, tech experts on speed dial, and top-notch onboarding. Affiliate Partner Program: Join our Affiliate Partner Program and hop on the success train with zero fees! Earn a cool 20% in commissions, plus give your referrals a sweet 10% discount. No limits on what you can earn, a generous 110-day cookie period, and a handy dashboard to keep it all hassle-free. Integration Our plugin serves as a bridge to connect your WordPress website with BotPenguin’s chatbot services. Utilizing CDN JS files, we fetch the user interface from BotPenguin to integrate the chatbot seamlessly into your site. Activating the chatbot’s services is achieved by inputting the secret key provided by BotPenguin. Please note that all chatbot services provided through our plugin are exclusively owned and operated by BotPenguin. We are the sole owners of this network and do not rely on any third-party service providers. For more information on privacy and usage policies, please refer to BotPenguin’s privacy policy and terms of use. We value transparency and encourage users to review these policies for a comprehensive understanding of how their data is handled and the terms governing the use of BotPenguin’s services.

wp-admin forgets. OpenStation doesn’t. You know the moment. You’re deep in a post and you need one image from the Media Library. You click over, find it, click back, and everything you had going is gone. Your scroll position, your half-typed thought, the three other things you had queued up in your head. That’s not a bug you hit. That’s the design. wp-admin shows you one screen at a time, and every navigation throws the last one away. It has worked this way since 2003, like a fridge that empties itself every time you close the door. WordPress has rebuilt almost everything else. The editor, the site editor, the patterns, the styles. The admin’s one-screen-at-a-time model is the layer nobody touched. OpenStation touches it. Install it and admin screens become draggable, resizable windows. Edit a post while the Media Library sits open next to it. Drag an image from one window straight into the other. Keep comments open in the corner. Reload the browser and your window layout — open pages, positions, sizes, and window states — comes back where you left it. OpenStation itself is free, GPL, and opt-in per user. One click in the admin bar turns it on for you. One click turns it off. Nobody else on your site sees anything change, and deactivating the plugin restores the classic admin exactly. No Core patches and no lock-in. Optional AI providers may charge for their service. Built and maintained by Automattic, the company behind WordPress.com, Jetpack, WooCommerce, and Tumblr. Work on more than one thing at once Admin pages open as windows, including pages added by most other plugins. Drag them, resize them, snap them, tile them, minimize them to a taskbar. The admin menu becomes a dock of icons. Two editors open at once is one click away. Never lose your place Moving between open windows leaves each page in place. Across reloads, OpenStation remembers your open pages, window positions, sizes and states, virtual desktops, and focus. Closing a window with unsaved changes warns you first. A desk you can actually put things on Drop posts, media, and links right onto the wallpaper. Sort them into folders. Trash them to a Trash that actually holds things. The stuff you’re working on this week can just sit out where you can see it. One desktop per job Virtual desktops, the way your operating system does them. One for writing. One for the store. One for comment triage. One for that redesign you keep poking at. Switch between them without closing anything. Find anything with Cmd+K The full WordPress command palette, plus slash commands from your plugins, all under one keystroke. Turn on the optional AI assistant and you can ask it things like “which post had the comment asking for the recipe?” and it searches your own content to answer. (Requires an AI provider configured in Settings → Connectors on WordPress 7.0+. Details under “External services” below.) See how your site fits together The Corkboard is an interactive, zoomable map of how your posts, pages, and products link to each other. Pan around it. Find the orphans. Find the hubs. Running a store? Orders, Products, Coupons, and Customers become browsable folders with stock and sale ribbons. Open a customer to see their lifetime spend and what they buy most. Follow a product to its buyers, or a coupon to who redeemed it. Make it yours Wallpapers, from color presets to animated scenes to your own photo. Live widgets pinned to the desktop: drafts, stats, recent comments, a focus timer. Uploadable desktop themes, including a built-in Legacy theme that brings the old WordPress blue back in one click. And Mio, a soft-body desk companion that drifts across your wallpaper and gets bumped around by your windows. Off by default. You’ll turn it on. For developers Extend OpenStation through documented PHP and JavaScript APIs. Register windows, icons, wallpapers, widgets, commands, and settings tabs through stable openstation_register_* PHP APIs and a typed JavaScript API; customize dock items through documented hooks; add AI tools with the WordPress Abilities API. Copy-paste examples live in the developer docs on GitHub. External services No external service is required for OpenStation’s desktop interface. The optional AI Assistant and two user-initiated enrichment features make the external requests described below. AI Assistant The optional AI Assistant sends data to the AI provider you configure in WordPress’s Settings → Connectors (for example OpenAI, Anthropic, or Google). Generation is routed through WordPress 7.0’s built-in AI Client, which supplies the credentials stored in Connectors. The plugin never handles an API key itself. With no provider configured in Connectors, no external AI requests are made. When the AI Assistant is enabled and a user invokes it (via Cmd+K or the slash-command palette): What is sent: the user’s prompt, the conversation history for the active session, and tool-call metadata. The plugin’s built-in tools (search_posts, search_pages, search_comments) run WordPress’s native keyword search and may include excerpts of the matching posts/pages/comments in tool results, which are then sent back to the provider as part of the agentic loop. When it is sent: on user-initiated AI requests, and (if an administrator enables “Score new comments with AI”) on comment-save hooks for spam analysis. Posts, pages, and taxonomy terms are not sent automatically. Why it is sent: to obtain model completions and tool-call decisions that drive the AI Assistant. Who provides the service: whichever provider you configured in Settings → Connectors. Which provider (and endpoint) receives the data depends entirely on that configuration. Review the chosen provider’s own terms and privacy policy (e.g. OpenAI, Anthropic, or Google). URL shortcut favicons When an authorized user creates a desktop shortcut to an external URL, OpenStation asks that URL for its page HTML and favicon so the shortcut can display the site’s icon. The request is made from your WordPress server and sends the requested URL, the server’s IP address, an OpenStation user-agent string, and normal HTTP request metadata to the operator of that site. This happens only when a user creates the shortcut. The destination site’s terms and privacy policy apply. WordPress.org plugin information When an authorized user opens or refreshes parts of OpenStation’s Plugins window, OpenStation may request public plugin details, update metadata, and review excerpts from WordPress.org. These requests send plugin slugs, the site’s locale, and normal HTTP request metadata to WordPress.org. This information is used only to display and manage plugins. Review the WordPress.org Privacy Policy. OpenStation’s OAuth relay does not contact a service by itself. Third-party plugins that configure the relay may contact their own providers and are responsible for disclosing those services. Credits OpenStation is brought to you by Automattic. The plugin is open source under GPLv2-or-later; contributions are welcome on GitHub. Third-party libraries The plugin bundles the following third-party JavaScript library, loaded on demand only when a feature that needs it is in use: PixiJS (MIT License) — used by the Corkboard window, built-in canvas wallpapers (e.g. the animated WordPress logo), the Mio desk companion, and the Inkfall typing game. PixiJS is loaded from the plugin’s own assets/vendor/ directory; no CDN requests are made. Data files The Inkfall game’s word list (assets/games/inkfall/words.txt) is generated from the following sources (attribution also ships in the file’s header): FrequencyWords by Hermit Dave (CC-BY-SA 4.0) — English word-frequency ranking derived from the OpenSubtitles corpus. english-words by dwyl (Unlicense) — used as a validity filter. LDNOOBW English list (CC-BY 4.0) — used as an exclusion filter.