TicketSource Ticket Shop vs Bookster – Appointment Booking Management System

Managing appointments through phone calls, texts, and emails is chaotic. You lose track of bookings, double-book appointments, and spend hours on scheduling instead of serving customers. Bookster turns your WordPress site into a 24/7 booking system. 🌐 View All Demos Customers book appointments themselves, see real-time availability, and receive automatic confirmations. Accept online or in-person payments seamlessly on your WordPress site. You manage everything from one dashboard. 📌 Documentation | Core Pro vs All Access 💫 Perfect For Hair salons and barbershops Spas and beauty clinics Massage therapists and wellness centers Personal trainers and fitness coaches Consultants and coaches Tutors and education services Medical and dental practices Any service business that takes appointments 💙 How It Works Customers visit your booking page, choose a service, pick their preferred staff member, select an available time slot, and book instantly. You receive an email notification and can view all appointments in your calendar dashboard. No more back-and-forth scheduling. 🔥 Key Features (100% Free) Unlimited Bookings & Services Create unlimited services with custom names, descriptions, and photos Set individual duration and pricing for each service Add taxes, fees and discounts to bookings No limits on number of appointments per month Offer service add-ons and upsell options Smart Scheduling Set your working hours for each day of the week Configure different availability for different services Add buffer time between appointments (e.g., 15-minute cleanup) Block off days for vacations or holidays Set minimum advance notice for bookings (e.g., require 24-hour notice) Customer Booking Experience Clean, mobile-friendly booking form that works on all devices Multi-step process: choose service → select staff → pick time → enter details → confirm Customers see only available time slots (no double-booking) Optional customer account dashboard to view and manage their bookings Customers can cancel or reschedule appointments themselves Payment Options Accept cash/check for in-person payment Accept PayPal payments online (customers pay when booking) Stripe integration available via premium addon for credit card payments Mark bookings as paid or unpaid manually Track revenue in the analytics dashboard Automatic Notifications Email confirmation sent to customers immediately after booking Reminder emails sent before appointment Email notifications sent to admin when new bookings arrive Customize email templates with your branding All emails sent automatically – no manual work required Admin Dashboard View all appointments in Bookster → Calendar menu Switch between day, week, and month calendar views Click any appointment to view or edit details instantly Filter appointments by status (confirmed, pending, cancelled) Search for specific customers or appointments Drag appointments to different dates to reschedule Color-coded by service or staff member for quick overview Analytics & Reports Track total bookings and revenue right from dashboard View performance by service (which services are most popular) Monitor individual agent performance Make data-driven decisions about staffing and services Premium Addons (Optional) Upgrade your booking system with these customizable options: Staff Management Add unlimited team members from Bookster → Agents menu Set individual working hours for each staff member Assign specific services to specific team members Let customers choose their preferred agent or assign automatically Track performance and bookings per agent Booking Form Customize booking form steps (reorder, add, or remove steps) Add custom fields to collect specific information Enable recaptcha, brand logo, timezone selector, and more for your booking system. Advanced Features (coming in future addons) Group bookings and classes Recurring appointments Multiple locations management SMS notifications via Twilio Design Toolkit for Block Editor and Elementor Getting Started Adding the Booking Calendar to Your Site Method 1: Shortcode (Works Anywhere) Add [bookster_booking_form] to any page, post, or widget area. Method 2: Block Editor 1. Edit the page where you want the booking form 2. Click the + button to add a block 3. Search for “Bookster” 4. Select the Bookster Booking Form block 5. Publish the page Method 3: Classic Editor Paste [bookster_booking_form] directly into your content. Viewing and Managing Appointments Go to Bookster → Calendar in your WordPress dashboard You’ll see all appointments in calendar format Click any appointment to view details or make changes Use the view buttons at top to switch between day/week/month views Use filters to show appointments based on agents or booking status Creating a Manual Booking (For Walk-Ins or Phone Bookings) Go to Bookster → Calendar Click the + New Appointment button (or click an empty time slot) Select the service and staff member Choose date and time Enter customer information (name, email, phone) Select payment method Click Create Appointment Customer automatically receives confirmation email Troubleshooting Booking calendar not showing on my page Check 1: Verify the shortcode Make sure you added [bookster_booking_form] exactly (with square brackets). Check 2: Clear cache If using a caching plugin, clear your cache: WP Rocket → Clear Cache or similar. Check 3: Theme conflict Temporarily switch to a default WordPress theme (Twenty Twenty-Five) to test. If it works, there’s a theme conflict. Customers not receiving email confirmations Check 1: Email settings Go to Bookster → Integrations → Email tab and confirm email notifications are enabled. Check 2: Check spam folders Ask customers to check spam/junk folders. Add your domain to their contacts. Check 3: WordPress email issues WordPress email can be unreliable. Install an SMTP plugin like YaySMTP to improve email delivery: 1. Install YaySMTP plugin 2. Connect it to Gmail, SendGrid, or Mailgun 3. Send a test email to verify Check 4: Test with yourself Create a test booking using your own email to confirm emails are sending. Time slots not showing as available Check 1: Working hours configured Go to Bookster → Settings → Schedule and verify hours are set for the day in question. Check 2: Agent availability If using staff members, check Bookster → Agents and verify the agent works on that day. Check 3: Minimum advance notice Check Bookster → Settings → General → Restrictions, if you require 24-hour notice, today’s appointments won’t show. Check 4: Service duration If your service is 2 hours but only 1 hour remains before closing time, that slot won’t appear. Double bookings happening This shouldn’t happen with Bookster. If it does: Check 1: Multiple admin users If multiple people manage bookings, ensure everyone refreshes the calendar before creating appointments. Check 2: Contact support If this persists, contact Bookster support with specific examples. PayPal payments not working Go to Bookster → Settings → Payments tab Verify your PayPal email address is correct Confirm PayPal is enabled (toggle should be blue/on) Test in PayPal sandbox mode first Check if PayPal account is verified and can accept payments Review PayPal transaction logs for error messages Calendar showing wrong timezone Go to Settings → General in WordPress Set your city timezone correctly (e.g., “New York” or “Berlin”) Save changes Go to Bookster → Settings and verify timezone matches Clear browser cache and reload Third-Party Services Bookster uses these external services to provide full functionality: FullCalendar.io Purpose: Renders the interactive booking calendar Privacy: No personal data sent to FullCalendar Terms: https://fullcalendar.io/license Stripe.com (Optional – only if using Stripe addon) Purpose: Process credit card payments Data shared: Customer name, email, payment amount Privacy: https://stripe.com/privacy PayPal.com Purpose: Process PayPal payments Data shared: Customer name, email, payment amount Privacy: https://www.paypal.com/privacy When customers make payments, they’re redirected to Stripe or PayPal’s secure servers. Bookster does not store credit card numbers. Support Need help? We’re here for you: Documentation: Visit Bookster’s detailed guides Support Forum: Post questions in the WordPress.org support forum Email & Live Chat Support: Contact us through the Bookster website Video Tutorials: Watch setup videos on our YouTube channel Response time: We typically respond within 4 hours on business days and 12 hours on weekends. We’d Love Your Feedback ❣️ If Bookster helps your business, please leave us a review on WordPress.org! It takes 60 seconds and brightens our day. Click here ⭐⭐⭐⭐⭐ to share your experience. Have a feature request? We’re actively developing new features based on user feedback. Submit your ideas here. Compatibility Works With All Major WordPress Themes: Brandy WP Shadcn GeneratePress OceanWP Divi Avada And thousands more Page Builders: Elementor Gutenberg (Block Editor) Classic Editor Beaver Builder WPBakery What’s Next? After installing Bookster: Run the setup wizard Add the booking calendar to a page Create a test booking to see the customer experience Customize email templates with your branding Share your booking page link with customers Start accepting appointments 24/7! Your new booking system is ready to help you grow your business. Welcome to Bookster! 🚀

TicketSource enables you to sell tickets and turn your WordPress site in to an online event ticketing sales tool. The TicketSource Ticket Shop plugin enables you to embed your TicketSource ticket booking pages directly in to your WordPress website, so that customers can buy tickets directly from you. Whether you sell 10 or 10,000 tickets, revolutionise the way you manage and sell tickets for your events with our easy to use, self service box office system. Sign up for an account with us and we’ll provide you with immediate access to your personalised dashboard where you can manage every aspect of your event online 24/7. Using our interactive event designer, you could have your event available to sell in minutes. Our flexible service enables you to sell general admission tickets from a quota or individually numbered seats from an onscreen seating plan. Sign up for a TicketSource account to sell tickets online TicketSource Features Up and running in minutes Set up venue seating plans or general admission quota Add multiple events and tickets allocations Options for accepting donations and sundry item sales Customise images and colours to match your brand Multiple user accounts with varying access permissions Set up discount promotional codes to boost advance booking Use MailChimp integration to promote your forthcoming events Monitor how customers are finding you with our reports Own and export your customer data Customers can pay online with all major payment cards We handle card payments or you can integrate your own Stripe account Single inventory integrates online and in-house sales No booking fee for in-house sales Ticket delivery via eticket, mobile ticket (SMS and Passbook) and postal ticket Notification of bookings via email Print out a door list to manually check-in attendees Turn your iOS or Android device into a ticket scanner Wireless scanner kit for multi-entry point venues Range of sales report and analysis options Breakdown of income in reports for easy accounting Testimonials from event organisers using TicketSource to sell tickets online “Having used TicketSource since 2008, many of our audience members have commented on their professional yet personal approach. It is reassuring to know that ticketing for the Festival, both before and during its month-long run is in safe hands with TicketSource.” * Amy Brooks, Communications Officer at Everyman Theatre * “The team at TicketSource are always on hand to help when needed and the standard of customer service is outstanding. I would recommend working with TicketSource to any event organiser, and look forward to working with them on our future projects.” * Jason Venables, Event Planning Consultant * “TicketSource has made the booking experience easier, quicker and more professional for our customers – and it has certainly given us a flexibility we never had before. We would recommend the service to anyone running an event. We wish we had done so sooner!” * Ross Friday, Event Organiser * Support Visit https://www.ticketsource.co.uk/help for assistance. Email support [at] ticketsource.co.uk to get in touch with the support team. /* This program is free software; you can redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation; either version 2 of the License, or (at your option) any later version. This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details. You should have received a copy of the GNU General Public License along with this program; if not, write to the Free Software Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301, USA. Copyright 2005-2020 TicketSource. */