BookPoint Booking & Appointments vs Bookster – Appointment Booking Management System

Managing appointments through phone calls, texts, and emails is chaotic. You lose track of bookings, double-book appointments, and spend hours on scheduling instead of serving customers. Bookster turns your WordPress site into a 24/7 booking system. 🌐 View All Demos Customers book appointments themselves, see real-time availability, and receive automatic confirmations. Accept online or in-person payments seamlessly on your WordPress site. You manage everything from one dashboard. 📌 Documentation | Core Pro vs All Access 💫 Perfect For Hair salons and barbershops Spas and beauty clinics Massage therapists and wellness centers Personal trainers and fitness coaches Consultants and coaches Tutors and education services Medical and dental practices Any service business that takes appointments 💙 How It Works Customers visit your booking page, choose a service, pick their preferred staff member, select an available time slot, and book instantly. You receive an email notification and can view all appointments in your calendar dashboard. No more back-and-forth scheduling. 🔥 Key Features (100% Free) Unlimited Bookings & Services Create unlimited services with custom names, descriptions, and photos Set individual duration and pricing for each service Add taxes, fees and discounts to bookings No limits on number of appointments per month Offer service add-ons and upsell options Smart Scheduling Set your working hours for each day of the week Configure different availability for different services Add buffer time between appointments (e.g., 15-minute cleanup) Block off days for vacations or holidays Set minimum advance notice for bookings (e.g., require 24-hour notice) Customer Booking Experience Clean, mobile-friendly booking form that works on all devices Multi-step process: choose service → select staff → pick time → enter details → confirm Customers see only available time slots (no double-booking) Optional customer account dashboard to view and manage their bookings Customers can cancel or reschedule appointments themselves Payment Options Accept cash/check for in-person payment Accept PayPal payments online (customers pay when booking) Stripe integration available via premium addon for credit card payments Mark bookings as paid or unpaid manually Track revenue in the analytics dashboard Automatic Notifications Email confirmation sent to customers immediately after booking Reminder emails sent before appointment Email notifications sent to admin when new bookings arrive Customize email templates with your branding All emails sent automatically – no manual work required Admin Dashboard View all appointments in Bookster → Calendar menu Switch between day, week, and month calendar views Click any appointment to view or edit details instantly Filter appointments by status (confirmed, pending, cancelled) Search for specific customers or appointments Drag appointments to different dates to reschedule Color-coded by service or staff member for quick overview Analytics & Reports Track total bookings and revenue right from dashboard View performance by service (which services are most popular) Monitor individual agent performance Make data-driven decisions about staffing and services Premium Addons (Optional) Upgrade your booking system with these customizable options: Staff Management Add unlimited team members from Bookster → Agents menu Set individual working hours for each staff member Assign specific services to specific team members Let customers choose their preferred agent or assign automatically Track performance and bookings per agent Booking Form Customize booking form steps (reorder, add, or remove steps) Add custom fields to collect specific information Enable recaptcha, brand logo, timezone selector, and more for your booking system. Advanced Features (coming in future addons) Group bookings and classes Recurring appointments Multiple locations management SMS notifications via Twilio Design Toolkit for Block Editor and Elementor Getting Started Adding the Booking Calendar to Your Site Method 1: Shortcode (Works Anywhere) Add [bookster_booking_form] to any page, post, or widget area. Method 2: Block Editor 1. Edit the page where you want the booking form 2. Click the + button to add a block 3. Search for “Bookster” 4. Select the Bookster Booking Form block 5. Publish the page Method 3: Classic Editor Paste [bookster_booking_form] directly into your content. Viewing and Managing Appointments Go to Bookster → Calendar in your WordPress dashboard You’ll see all appointments in calendar format Click any appointment to view details or make changes Use the view buttons at top to switch between day/week/month views Use filters to show appointments based on agents or booking status Creating a Manual Booking (For Walk-Ins or Phone Bookings) Go to Bookster → Calendar Click the + New Appointment button (or click an empty time slot) Select the service and staff member Choose date and time Enter customer information (name, email, phone) Select payment method Click Create Appointment Customer automatically receives confirmation email Troubleshooting Booking calendar not showing on my page Check 1: Verify the shortcode Make sure you added [bookster_booking_form] exactly (with square brackets). Check 2: Clear cache If using a caching plugin, clear your cache: WP Rocket → Clear Cache or similar. Check 3: Theme conflict Temporarily switch to a default WordPress theme (Twenty Twenty-Five) to test. If it works, there’s a theme conflict. Customers not receiving email confirmations Check 1: Email settings Go to Bookster → Integrations → Email tab and confirm email notifications are enabled. Check 2: Check spam folders Ask customers to check spam/junk folders. Add your domain to their contacts. Check 3: WordPress email issues WordPress email can be unreliable. Install an SMTP plugin like YaySMTP to improve email delivery: 1. Install YaySMTP plugin 2. Connect it to Gmail, SendGrid, or Mailgun 3. Send a test email to verify Check 4: Test with yourself Create a test booking using your own email to confirm emails are sending. Time slots not showing as available Check 1: Working hours configured Go to Bookster → Settings → Schedule and verify hours are set for the day in question. Check 2: Agent availability If using staff members, check Bookster → Agents and verify the agent works on that day. Check 3: Minimum advance notice Check Bookster → Settings → General → Restrictions, if you require 24-hour notice, today’s appointments won’t show. Check 4: Service duration If your service is 2 hours but only 1 hour remains before closing time, that slot won’t appear. Double bookings happening This shouldn’t happen with Bookster. If it does: Check 1: Multiple admin users If multiple people manage bookings, ensure everyone refreshes the calendar before creating appointments. Check 2: Contact support If this persists, contact Bookster support with specific examples. PayPal payments not working Go to Bookster → Settings → Payments tab Verify your PayPal email address is correct Confirm PayPal is enabled (toggle should be blue/on) Test in PayPal sandbox mode first Check if PayPal account is verified and can accept payments Review PayPal transaction logs for error messages Calendar showing wrong timezone Go to Settings → General in WordPress Set your city timezone correctly (e.g., “New York” or “Berlin”) Save changes Go to Bookster → Settings and verify timezone matches Clear browser cache and reload Third-Party Services Bookster uses these external services to provide full functionality: FullCalendar.io Purpose: Renders the interactive booking calendar Privacy: No personal data sent to FullCalendar Terms: https://fullcalendar.io/license Stripe.com (Optional – only if using Stripe addon) Purpose: Process credit card payments Data shared: Customer name, email, payment amount Privacy: https://stripe.com/privacy PayPal.com Purpose: Process PayPal payments Data shared: Customer name, email, payment amount Privacy: https://www.paypal.com/privacy When customers make payments, they’re redirected to Stripe or PayPal’s secure servers. Bookster does not store credit card numbers. Support Need help? We’re here for you: Documentation: Visit Bookster’s detailed guides Support Forum: Post questions in the WordPress.org support forum Email & Live Chat Support: Contact us through the Bookster website Video Tutorials: Watch setup videos on our YouTube channel Response time: We typically respond within 4 hours on business days and 12 hours on weekends. We’d Love Your Feedback ❣️ If Bookster helps your business, please leave us a review on WordPress.org! It takes 60 seconds and brightens our day. Click here ⭐⭐⭐⭐⭐ to share your experience. Have a feature request? We’re actively developing new features based on user feedback. Submit your ideas here. Compatibility Works With All Major WordPress Themes: Brandy WP Shadcn GeneratePress OceanWP Divi Avada And thousands more Page Builders: Elementor Gutenberg (Block Editor) Classic Editor Beaver Builder WPBakery What’s Next? After installing Bookster: Run the setup wizard Add the booking calendar to a page Create a test booking to see the customer experience Customize email templates with your branding Share your booking page link with customers Start accepting appointments 24/7! Your new booking system is ready to help you grow your business. Welcome to Bookster! 🚀

BookPoint Booking & Appointments is a lightweight and modern appointment booking plugin for WordPress. It helps you manage services, schedules, availability, customers, bookings, and payments through a clean booking workflow. This plugin is fully functional without any license key and includes: Services and categories management Locations management Service extras Promo codes Holidays and time-off management Booking widget with block and shortcode support Calendar, schedule, and availability configuration Customers and bookings management Online payments configuration for Cash, WooCommerce, Stripe, and PayPal Lightweight and fast performance Mobile responsive booking interface No locked or trial-only built-in features in this WordPress.org package This WordPress.org package does not gate built-in functionality behind licenses, trials, quotas, or time limits. Any paid add-on functionality is distributed separately and is not included in this package. Source Code / Build Generated asset files shipped in this plugin are built from human-readable source files included in the plugin package. Source directories: src/admin/ – admin React source src/front/ – front-end React source blocks/src/book-form/ – Gutenberg block source Generated files: build/admin.js build/index.jsx.css build/index.jsx-rtl.css public/build/front.js public/build/index.jsx.css public/build/index.jsx-rtl.css public/front.js public/index.jsx.css public/index.jsx-rtl.css blocks/build/book-form/index.js The files in public/ listed above include legacy compatibility copies generated from the same src/front/ sources. Generated files should not be edited manually. Edit the source files in src/ or blocks/src/ and rebuild. Build commands: npm install npm run build:admin npm run build:front npm run build:book-form Build tooling is declared in package.json and uses @wordpress/scripts. External services Some optional features in this plugin connect to external services for payments, license-related operations, and optional webhook delivery. Stripe What the service is: Stripe is a payment processing platform. What it is used for: The plugin uses Stripe to create payment sessions, create payment intents, and confirm payment-related transactions when Stripe payments are enabled. What data is sent: This may include booking reference data, order amount, currency, return or cancel URLs, and payment metadata required to process the transaction. When data is sent: Data is sent only when a customer starts a Stripe payment flow or when the site requests payment confirmation or related payment processing actions. Terms of service URL: https://stripe.com/legal Privacy policy URL: https://stripe.com/privacy PayPal What the service is: PayPal is a payment processing platform. What it is used for: The plugin uses PayPal to obtain API access tokens, create checkout orders, and capture approved payments when PayPal payments are enabled. What data is sent: This may include booking reference data, order amount, currency, return or cancel URLs, and PayPal order data required to process the payment. When data is sent: Data is sent only when a customer starts a PayPal checkout flow and when an approved PayPal order is captured or verified. Terms of service URL: https://www.paypal.com/webapps/mpp/ua/legalhub-full Privacy policy URL: https://www.paypal.com/webapps/mpp/ua/privacy-full BookPoint licensing and activation service What the service is: This is a vendor-operated licensing service provided through wpbookpoint.com. What it is used for: The plugin uses this service for license-related operations such as validating, activating, deactivating, and checking the status of a license when those features are used. What data is sent: This may include the license key, site URL or domain, plugin identifier, plugin version, instance or activation identifier, and related data required to process the licensing request. When data is sent: Data is sent only when an administrator validates, activates, deactivates, or checks the status of a license, or when a license status check is triggered by the plugin. Terms of service URL: https://wpbookpoint.com/terms-and-conditions/ Privacy policy URL: https://wpbookpoint.com/privacy-policy/ Optional administrator-configured webhook destination What the service is: This is an optional external webhook endpoint configured by the site administrator. The destination is not pre-defined by the plugin. What it is used for: The plugin can send booking event notifications to an external automation, CRM, or integration endpoint chosen by the site administrator. What data is sent: This may include the event name, site URL, timestamp, and event payload such as booking ID, status, service ID, customer ID, agent ID, and related booking fields. When data is sent: Data is sent only if the webhook feature is enabled and the site administrator has configured an external webhook URL for the relevant event. Terms of service URL: The terms of service of the external provider chosen by the site administrator. Privacy policy URL: The privacy policy of the external provider chosen by the site administrator.