Boei – AI Chatbot, Live Chat & 50+ Channels vs Mind Web Concierge

Website | Showcase | Docs | Support The AI receptionist for your WordPress site. Boei replies to visitor questions in 95+ languages, captures leads while you sleep, and hands the conversation to your team only when it matters. One plugin, one shared inbox. ⭐ 4.9 stars from 159+ verified reviews. Trusted by 17,000+ businesses across 60+ countries. 7-day free trial, no credit card required. The WordPress chatbot built for small business Boei is a WordPress chatbot for small businesses and agencies. It answers customer questions on your site, asks the right follow-up questions to qualify leads, books meetings, and steps aside the moment a real person is needed. Set up in 5 minutes, no prompt engineering, no API keys. Pair it with a shared inbox, email, SMS, and 50+ other contact channels, plus a built-in CRM, so every conversation lives in one place. EU-hosted, GDPR-compliant, no cookies, no visitor tracking. Boei is the WordPress chatbot that reduces support tickets and qualifies leads on autopilot. What’s Inside 🤖 AI Chatbot that trains on your WordPress content automatically. Captures leads, books appointments, answers FAQs, qualifies prospects 24/7 ⚡ AI Actions that update your CRM, send emails, trigger webhooks, and complete tasks mid-conversation 💬 Live Chat so a human can step in with full conversation context whenever needed 📱 50+ Contact Channels including Signal, Telegram, SMS, email, phone, contact forms, callback requests, and many more 📥 Shared Inbox with every conversation, every channel, in one dashboard 📊 CRM with Deal Pipeline to convert chats into trackable leads with drag-and-drop tracking ❓ FAQ Widget so visitors find answers before they ask ⚡ Lightweight Script (300x smaller than typical chat widgets) with no impact on Core Web Vitals 🇪🇺 GDPR chatbot, European-built with no cookies and no visitor tracking. A privacy-first European chatbot for EU teams How the AI Chatbot Works 1. Trains automatically on your WordPress site Point Boei at your site and the AI agent crawls your pages, blog posts, and product catalog (WooCommerce supported). It is ready to answer visitor questions in minutes. No prompt engineering, no manual setup. Add PDFs, FAQs, or custom documents for deeper knowledge. 2. Captures leads while you sleep The AI does not just answer, it asks. It collects names, emails, and phone numbers, qualifies prospects with custom questions, books meetings on your calendar, and routes hot leads to your sales team with the full conversation transcript attached. 3. Hands off to humans when it matters When the AI is unsure, when a visitor asks for a person, or when a high-value lead arrives, Boei escalates to your live chat team with one click. Every channel and every visitor lands in one shared inbox. Learn how to create your first AI chatbot → Features That Drive Sales 🤖 AI Agent: Your 24/7 Salesperson Self-trains on your site: a WordPress chatbot that crawls pages and blog posts, and on stores it doubles as a WooCommerce chatbot trained on your product catalog. No manual setup Lead qualification: collect names, emails, phone numbers, and custom qualifying information Books appointments: integrates with Calendly, Cal.com, Google Calendar, and more No hallucinations: answers only from your content, cites sources, links back to original pages Multilingual: 95+ languages with automatic detection Latest models: choose an OpenAI chatbot, GPT chatbot, Claude chatbot, Gemini chatbot, or Mistral chatbot experience, no API keys required Resolution rates up to 80% when trained on the right content 💬 Live Chat & 50+ Channels Visitors choose how they want to talk. Boei supports: Live chat for real-time human conversations from your shared inbox Secure messaging: Signal, Telegram, encrypted chat options SMS and traditional: direct text messaging, click-to-call Social platforms: TikTok, Line, Viber, Discord Business messaging: WeChat, professional communication tools Forms: contact forms, callback requests, newsletter signup, feedback forms 50+ total channels supported ⚡ AI Actions: Your Chatbot Takes Action, Not Just Answers Most chatbots end the conversation with a button. Boei’s AI actions let the AI complete the task: Send leads to your CRM the moment they’re captured (HubSpot, Pipedrive, Salesforce, custom) Auto-reply on email, WhatsApp, and SMS with the same trained AI Sync product data from Google Sheets, your catalog, or any source Trigger webhooks to fire any custom workflow (Make, Zapier, n8n, native) Book meetings by writing directly to Calendly, Cal.com, or Google Calendar No code required: configure actions visually in the dashboard 📥 Shared Inbox: One Place for Every Conversation Visitors contact you via WhatsApp, chat, forms, or any channel they prefer. Every conversation lands in one unified inbox: Reply to any channel from a single dashboard Full visitor context: page visited, device, location, history AI-generated summaries for long conversations Team collaboration with conversation assignment Desktop and mobile notifications, never miss a lead 📊 CRM with Visual Deal Pipeline Turn conversations into customers with a built-in CRM: One-click conversion: turn any chat into a trackable lead Drag-and-drop stages: New → Contacted → Qualified → Won Smart filtering: filter by channel, page, country, or device Lead scoring: see which leads are most engaged No complexity: built for small teams, not enterprise overhead 📝 Smart Contact Forms Traditional contact forms convert poorly. Boei’s smart forms are different: Contact forms: general inquiries, intelligent field validation Quote request forms: service businesses, custom pricing requests Callback forms: phone-based sales, appointment scheduling Newsletter signup: email marketing integration, list building Feedback forms: customer insights, satisfaction surveys Custom fields: capture exactly the information you need to qualify a lead Why Businesses Pick Boei Over Other Chatbots Lightning-Fast Performance Boei’s script is 300x smaller than typical chat widgets. Zero impact on Core Web Vitals or SEO rankings. No Hallucinations Boei answers only from your content with verification links. No making things up, no embarrassing mistakes. European Chatbot, GDPR by Default Servers in the EU. Boei is a GDPR chatbot aligned with the EU AI Act, the European chatbot of choice for privacy-conscious teams. No cookies, no tracking, EU data residency on higher tiers. Built for SMBs, Priced for SMBs Starts at $19/month with full AI capabilities. No enterprise overhead, no per-seat pricing, no setup fees. White-Label for Agencies Higher tiers remove Boei branding, support custom domains, and let you manage multiple client sites from one dashboard. Trusted by 17,000+ Businesses Worldwide Rated 4.9/5 stars based on 159 verified reviews 17,000+ websites running Boei 118M+ visitors served 4M+ chats started 60+ countries Built for Every Industry Boei adapts to your business model, vocabulary, and customer journey. Dedicated guides for the most common verticals: 🛒 Ecommerce — recover carts, answer product questions, recommend SKUs 🏠 Real Estate — qualify buyers, book viewings, route hot leads 💼 SaaS — convert trials, deflect support, onboard users 🍽️ Restaurants — handle reservations, menu questions, opening hours 🚗 Automotive — book test drives, qualify trade-ins, capture finance leads 💰 Finance — qualify prospects, schedule consultations, route by need 🏨 Hotels — answer booking questions, capture reservations 🎓 Education — guide prospective students, schedule tours, answer admissions 👥 Recruitment — pre-qualify candidates, schedule interviews, route by role 🧘 Wellness & Coaching — book sessions, capture intake, send intro packets 🏢 Agencies — white-label, manage multiple client sites from one dashboard 🚀 Small Business & Startups — affordable plans, no enterprise overhead Case Study: Longevity Medical Institute Gets 150+ Daily Leads with Boei A regenerative medicine clinic with locations in Mexico and Texas replaced 24-hour manual follow-up with Boei’s AI agent. The results in the first three months: 15,815 leads captured (averaging 150-200 per day) 6%+ conversion from leads to booked Zoom consultations (~10 per day) Two-thirds of bookings now come through the AI-driven path Instant responses replaced the previous 24-hour delay 55+ demographic embraced AI with no friction “It’s all upside, Boei dramatically improves responsiveness, patient conversion, and operational efficiency, and the ROI is easily justified.” — Dr. Kirk Sanford, CEO & Founder, Longevity Medical Institute Read the full case study → Real Results from Real Customers: “It’s working very well! I started to make sales right after I installed this.” — Ibrahim “Very happy to give 5 Stars for this plugin. Over 70% of my business inquiries are coming from smartphone users based on my Google Analytics. Boei allows those users to contact me on their preferred social channel with one click…” — Fran Tully “Boei is a must-have for every website. The chat tool is adaptable for most businesses, easy to set up and encourages responses immediately. And with excellent support from Ruben, you can’t go wrong with Boei!” — elgaw “This is the best plugin I came across that helps you add multiple chat platforms via one small helper icon. This helps you connect with your customers on a platform of their choice.” — Bikram Singh “Boei is chatting with customers on steroids. It resolves a huge problem, how to integrate all the channels people use to communicate in one place. Brilliant. The support is great and Ruben (the developer) is listening to his clients. Highly recommend.” — Bobby K See Boei in Action: Experience the difference on our website and customer showcase. Pricing 7-day free trial with all features. No credit card required. Cancel anytime. Starter Plan – $19/month (billed annually) For solo founders and small businesses getting started with an AI chatbot: 1 domain, 1 chatbot 2,000 AI replies per month 1,000 training pages 1 live chat agent 50+ contact channels Lead collectors Growth Plan – $49/month (billed annually) — Most Popular For growing teams that need to scale lead capture: 3 domains, 3 chatbots 7,000 AI replies per month 3,500 training pages 3 live chat agents Deal pipeline API access Business Plan – $129/month (billed annually) For agencies and larger organizations: 10 domains, 10 chatbots 20,000 AI replies per month 10,000 training pages 5 live chat agents White-label, custom domain, branding removed Scale Plan – $229/month (billed annually) For high-volume teams with enterprise requirements: 25,000 AI replies per month 15,000 training pages 99.5% SLA Custom DPA Dedicated onboarding Priority support Add-ons: extra domains ($14/month), extra chatbots ($9/month), extra live agents ($9/month), extra AI credits ($9/month per 1,000). Get Started in Under 5 Minutes Quick Installation via WordPress Install: search for ‘Boei’ in your WordPress admin and click install Activate: enable the plugin with one click Configure: create your account at Boei.help Customize: set up your AI chatbot, training content, and channels Capture leads: start converting visitors immediately Manual Installation Download the plugin from WordPress.org Upload via ‘Plugins > Add New > Upload’ in WordPress dashboard Activate and create your account at Boei.help Configure your AI chatbot and channels Watch conversions increase 🚀 Stop Losing Leads Today Every day you wait is another day of missed opportunities. Join 17,000+ businesses already capturing more leads with Boei. Start Your Free Trial → View Live Demo → Learn How to Create Your First AI Chatbot → Universal Compatibility Any theme, any page builder Boei works with Elementor, Divi, Beaver Builder, Bricks, Gutenberg, and any other WordPress theme. No conflicts, no extra configuration. Caching plugins supported Works out of the box with WP Rocket, W3 Total Cache, LiteSpeed Cache, WP Super Cache, and others. Multisite ready Install network-wide or per site. Each site can run its own widget configuration. WooCommerce chatbot Boei runs as a WooCommerce chatbot for any store. Train the AI on your WooCommerce product catalog to answer product questions, reduce cart abandonment, and provide order context. WPML and Polylang compatible Full multilingual chatbot support with automatic translation in 95+ languages. External Services This plugin connects to Boei’s external services to provide the core functionality. The plugin loads external scripts from Boei’s servers when pages are displayed to site visitors. When configured with a widget key, visitor interactions with the widget (messages, contact attempts, page visits) are sent to Boei’s servers. During plugin setup, the WordPress admin’s email address and domain name are sent to facilitate account registration. No personal data is transmitted without user interaction with the widget. Boei does not track customers and does not use cookies for tracking purposes. The plugin uses external services to ensure users always have access to the latest features and improvements without requiring plugin updates. This approach allows for continuous service enhancements, immediate bug fixes, real-time security updates, and seamless integration with third-party messaging platforms that require server-side processing and API management. External domains used: – cdn.boei.help – Serves the main widget JavaScript file – app.boei.help – Serves personalized widget scripts and handles widget management – feedback.boei.help – Boei’s public roadmap and feedback platform Service links: – Service website: https://www.boei.help – Terms of Service: https://www.boei.help/terms/ – Privacy Policy: https://www.boei.help/privacy/ This integration is essential for the plugin’s core functionality. The external service processes visitor interactions to provide real-time customer support and lead generation capabilities.

Mind Web Concierge brings intelligent AI assistance directly to your WordPress website. Powered by RAG (Retrieval-Augmented Generation) technology, it understands your content and delivers accurate, context-aware responses to your visitors in real time. It allows you to: Provide instant automated responses to visitors Improve customer engagement and retention Reduce support workload Deliver 24/7 AI-powered assistance Index WordPress posts, pages, and WooCommerce products automatically Connect any OpenAI-compatible language model via the LLM settings panel Link a Mind Spaces workspace where you can upload documents and ask questions about them directly Use Local Thinking mode to let visitors ask questions focused on the current page content and any linked Mind Spaces notebooks assigned to that page Perfect for: Business websites E-commerce stores Service providers Corporate portals Easy to install, configure, and scale. Data Handling This plugin stores chatbot conversation logs and metadata in the WordPress database. The following visitor data is collected per conversation: session ID, IP address, screen resolution, user agent (browser info), accepted language, referrer URL, timezone, and platform. Data is accessible only to authorized administrators. Depending on configuration, conversation content may be sent to external services for AI processing. External Services This plugin connects to the following external services operated by Smart Processes. Data is transmitted to these services during normal plugin operation. RAG API URL: https://rag.smartprocesses.cloud Purpose: Content indexing, category management, and AI-generated streaming responses. Data sent: WordPress post content, WooCommerce product data, visitor questions. Mind Spaces API URL: https://spaces.smartmind.services Purpose: Authentication, space retrieval, document-based knowledge access, and knowledge base management. Data sent: Authentication tokens derived from administrator login, space queries, and related knowledge base requests. Mind Spaces is the knowledge management platform behind Mind Web Concierge. It lets you manage spaces (knowledge bases), upload documents, and ask questions directly to test AI responses. For more information visit: https://spaces.smartmind.services Subscription API URL: https://subscriptions.smartprocesses.cloud Purpose: Retrieves pricing information and handles subscription billing and management via Stripe, including trial creation, subscription retrieval, cancellations, reactivations, and invoice downloads. Data sent: App GUID, customer email, Stripe product ID. Smart Mind Website URL: https://smartmind.it Purpose: Provides product information, legal pages, optional pricing display, and the optional “Powered by” link shown in the chatbot widget. Data sent: No personal visitor data is intentionally transmitted by the plugin to this website during normal operation. The plugin may display links to Smart Mind legal or product pages for administrator reference and optional front-end branding. These links do not process visitor chat content. The plugin communicates with Smart Processes services only for features explicitly enabled and used by the site administrator, such as AI responses, content indexing, notebook access, pricing retrieval, and subscription management. No personal user data is transmitted without the administrator’s configuration and the visitor’s direct interaction with the chatbot. Privacy Policy: https://smartmind.it/mind-web-privacy-policy/ Terms of Service: https://smartmind.it/mind-web-terms-of-service/ Plugin Constants The plugin defines the following internal constants. These are set automatically and do not require manual configuration. MINDWECO_RAG_URL The base URL for the RAG API service. Used for all indexing, category management, and streaming ask requests. Value: https://rag.smartprocesses.cloud MINDWECO_NOTEBOOKS_URL The base URL for the Mind Spaces (Notebooks) service. Used for authentication, notebook retrieval, and knowledge base management. Value: https://spaces.smartmind.services MINDWECO_STRIPE_URL The base URL for the Stripe subscription management API. Used for trial creation, subscription status, cancellation, reactivation, and invoice downloads. Value: https://subscriptions.smartprocesses.cloud/api MINDWECO_PROD_ID The Stripe Product ID associated with this plugin’s subscription plan. Passed automatically when creating trial subscriptions. Value: prod_U3VYkOBf6Ngqi3 MINDWECO_POWER_BY The URL of the service provider’s product page. Used to display an optional “Powered by” link in the chatbot widget when enabled by the administrator. Value: https://smartmind.it/ API Reference The plugin communicates with external services through the following internal functions. Authentication & Token Management mindweco_plugin_api_login( $base_url, $username, $password ) Authenticates with the RAG API and retrieves an access token. mindweco_plugin_refresh_token() Refreshes the main RAG API access token using stored credentials. mindweco_plugin_knowledge_repository_get_token() Returns a valid knowledge repository token, refreshing automatically if expired. mindweco_plugin_knowledge_repository_refresh_token() Refreshes the knowledge repository token using stored credentials. mindweco_plugin_knowledge_repository_login_with_cookie( $base_url, $username, $password, $external_id, $external_name, $type ) Authenticates with the knowledge repository (Mind Spaces) and retrieves an auth token. Also registers the current indexing configuration as an external app connection. mindweco_plugin_knowledge_repository_logout( $base_url, $external_app_id, $user_id ) Removes the external app connection from the knowledge repository and clears stored credentials. Categories mindweco_plugin_api_create_category( $base_url, $token, $name, $indexing_id, $sitemap_xml, $language, $parent_id ) Creates a new content category in the RAG service. Called automatically on plugin activation using the site’s nav menu sitemap. mindweco_plugin_api_get_categories( $base_url, $token ) Retrieves all categories for the authenticated account. Indexing mindweco_plugin_api_index_items( $base_url, $token, $category_id, $chunk_size, $chunk_overlap, $url, $wp_json, $header_levels, $meta, $local_item_id ) Indexes a WordPress post or page into the knowledge base. Also called automatically when a post is published or updated via the transition_post_status hook. mindweco_plugin_api_index_products( $base_url, $token, $category_id, $chunk_size, $chunk_overlap, $product_json, $meta, $local_item_id ) Indexes a WooCommerce product into the knowledge base. mindweco_plugin_api_delete_indexed_items( $base_url, $token, $category_id, $item_id ) Deletes a previously indexed item. Also called automatically when a post is trashed or permanently deleted via the before_delete_post and wp_trash_post hooks. Streaming / Ask mindweco_ask_page_based_ref( $base_url, $token, $question, $category_id, $category_ids, $top_k, $app_guid, $callback, $items_ids, $conversation_id ) Sends a question to the streaming endpoint and delivers the response via Server-Sent Events (SSE). Uses cURL exclusively because the WordPress HTTP API does not support streaming callbacks. Supports multi-category queries and item-level filtering for Local Thinking mode. Stripe / Subscriptions mindweco_stripe_add_trial( $stripe_base_url, $app_guid, $product_id, $customer_email, $title, $site_base_url ) Creates a Stripe trial subscription and a new RAG user account simultaneously. Called on plugin activation. mindweco_stripe_add_trial_without_user( $stripe_base_url, $app_guid, $product_id, $customer_email ) Creates a Stripe trial subscription without creating a user account. mindweco_stripe_active_subscription( $stripe_base_url, $app_guid ) Retrieves the currently active Stripe subscription for a given app GUID. Called periodically via mindweco_periodic_subscription_check (every 30 minutes) to keep subscription status in sync. mindweco_get_all_subscriptions( $stripe_base_url, $app_guid ) Retrieves all Stripe subscriptions for a given app GUID. mindweco_get_history_subscription( $stripe_base_url, $app_guid ) Retrieves the full subscription history for a given app GUID. mindweco_plugin_cancel_subscription( $stripe_base_url, $app_guid, $subscription_id, $cancel ) Cancels an active Stripe subscription. Also called automatically on plugin deactivation. mindweco_plugin_reactivate_subscription( $stripe_base_url, $app_guid, $subscription_id, $cancel ) Reactivates a previously cancelled Stripe subscription. mindweco_download_subscription_invoice( $stripe_base_url, $invoice_number ) Retrieves the PDF download URL for a given invoice number. LLM Configuration mindweco_plugin_create_attach_llm_to_config( $base_url, $token, $name, $llm_base_url, $model_name, $provider, $api_key, $indexing_id ) Creates a new LLM configuration and attaches it to an existing indexing configuration. The API key is encrypted before being stored using AES-256-CBC via mindweco_encrypt_api_key(). mindweco_plugin_update_llm_config( $base_url, $token, $llm_id, $name, $api_key, $llm_base_url, $model_name, $user_id ) Updates an existing LLM configuration. mindweco_plugin_delete_llm_config( $base_url, $token, $llm_id ) Deletes an LLM configuration by ID and clears all related options from the WordPress database. Mind Spaces / Notebooks mindweco_plugin_get_notebooks( $base_url, $token ) Retrieves all notebooks (spaces) from the Mind Spaces knowledge repository. Page-Based Notebooks Notebooks can be assigned to specific WordPress pages via the admin UI. These mappings are stored in the mindweco_page_based_notebooks option as an array keyed by page ID, each containing a title and a notebooks array of notebook IDs. At runtime, mindweco_get_notebooks_for_page( $post_id ) looks up the current page’s title and returns its assigned notebook IDs. These are merged into the category_ids sent to the streaming endpoint. Installation Videos Upload Plugin Method: https://www.youtube.com/watch?v=Y8d5Sn0xg2I Install via WordPress Search: https://www.youtube.com/watch?v=x5ihEikliVE Privacy Policy This plugin transmits the following data to external services operated by Smart Processes: WordPress post and page content (for indexing) WooCommerce product data (for indexing, if WooCommerce is active) Visitor questions typed into the chat widget Authentication tokens derived from administrator login (for API authentication) Customer email and subscription data (for Stripe billing) The following visitor metadata is stored in the WordPress database per conversation session: IP address User agent (browser and OS information) Screen resolution Accepted language Referrer URL Timezone Platform Data is transmitted to the following services: RAG API: https://rag.smartprocesses.cloud Mind Spaces: https://spaces.smartmind.services Subscription API: https://subscriptions.smartprocesses.cloud/api Smart Mind Website: https://smartmind.it A tab-scoped session ID is stored in sessionStorage and used to keep a conversation alive across refreshes and same-tab navigation. Closing the tab or browser starts a new conversation. Access tokens and passwords are encrypted at rest in the WordPress database using AES-256-CBC encryption tied to the site’s unique AUTH_KEY. Browser Local Storage This plugin stores the following data in the visitor’s browser localStorage to preserve UI preferences across page loads: mindweco-theme-mode – stores the visitor’s preferred color theme (light or dark). pinned_{message_id} – stores which chat messages the visitor has pinned. cit_{message_id} – stores citation/source references for bot responses. The following values are stored in sessionStorage so the current chat keeps its state only for the active tab: mindweco_tab_session_id – stores the current tab’s chat session ID. mindweco_conversation_id – stores the active remote conversation ID. mindweco_ask_only_current_page_{post_id} – stores the state of the Local Thinking toggle per page. All data is stored locally in the visitor’s browser only. None of this data is transmitted to external servers. It is automatically cleared when the visitor starts a new chat session. The subscription service may also be contacted server-side to retrieve pricing and billing-related information for the plugin’s subscription features. The Smart Mind website may be referenced for legal pages, product information, optional pricing display, and optional front-end branding links. For full details on how data is collected, processed, and protected, please refer to our Privacy Policy: https://smartmind.it/mind-web-privacy-policy/