BKiAI Chat – AI Chatbot vs QuickBlox AI Agent

BKiAI Chat adds a configurable AI chat to your WordPress website. The free edition focuses on a lean, usable core setup with one active bot, design controls, and optional knowledge-file support for Bot 1. Included in BKiAI Chat Free AI chat integration for WordPress One configurable bot Voice recording in supported browsers (microphone button) Design and layout settings for the chat window (colors, background image, border radius, dimensions) Three display modes for Bot 1: embedded via shortcode, popup window, or a panel that slides in at the side or bottom One uploaded knowledge file for Bot 1 (Markdown, TXT, or CSV, up to 10 MB) Improved chunk-based knowledge-file retrieval with intent-aware ranking Two selectable OpenAI chat models: GPT-4o mini and GPT-4.1 mini Public request protection (per-IP burst limit) against spam and sudden cost spikes Daily token limit per bot for cost control Not included in the free edition (available in Pro / Expert) Additional bots (Pro: 2 bots, Expert: up to 20 bots) Extended GPT model set (GPT-4o, GPT-4.1, GPT-5 mini, GPT-5, GPT-5.1, GPT-5.2, GPT-5.4 nano/mini/pro, GPT-5.5, GPT-5.6 Sol/Terra/Luna) Live voice conversation (real-time voice chat) URL read-aloud mode via browser voice Website-content knowledge sources (crawl your own pages as knowledge) Image generation and image editing (GPT image 1, 1.5 and 2) PDF generation Web search Search via URL Context-aware action buttons (contextual call-to-action in chat) Lead capture (built-in contact form in chat) Lead capture chat log Local chat logs and transcripts in the WordPress backend Geo analytics world map Token usage visualisation GDPR automatic lead retention cleanup Extended knowledge-file uploads (Pro: 25 MB, Expert: 100 MB) DE / EN conversation language switcher (Free: DE only) Feature comparison Feature Free Pro Expert Active bots 1 2 Up to 20 GPT models GPT-4o mini, GPT-4.1 mini Extended set incl. GPT-5.6 Extended set incl. GPT-5.6 Popup window Yes Yes Yes Panel (side or bottom) Yes Yes Yes Shortcode embedding Yes Yes Yes Design settings with custom background image Yes Yes Yes Own system prompts Yes (1 bot) Yes (2 bots) Yes (up to 20 bots) Knowledge-file format Markdown, Text, CSV Markdown, Text, CSV Markdown, Text, CSV Knowledge-file limit Max. 1 file Extended Extended Maximum upload per bot 10 MB 25 MB 100 MB Website knowledge — Yes Yes Voice recording in chat Yes Yes Yes Live voice conversation — Yes Yes URL read-aloud via browser voice — Yes Yes Conversation languages DE DE / EN DE / EN PDF generation — Yes Yes Image generation — Yes, GPT image 1, 1.5 & 2 Yes, GPT image 1, 1.5 & 2 Image editing — Yes, GPT image 1, 1.5 & 2 Yes, GPT image 1, 1.5 & 2 Web search — Yes Yes Search via URL — Yes Yes Context-aware action buttons — Yes Yes Lead capture — Yes Yes Lead capture chat log — Yes Yes Logs & chat transcripts — Yes Yes Geo analytics — Yes Yes Token usage visualisation — Yes Yes Daily token limit (cost control) Yes Yes Yes Public request protection (spam protection) Yes Yes Yes GDPR automatic lead retention cleanup — Yes Yes Learn more about Pro and Expert: https://smartengin.de/ki-chatbot-fuer-wordpress/ External services This plugin connects to the OpenAI API to generate chatbot responses. It sends data to OpenAI only when a site visitor submits a chat message. Depending on the plugin configuration, the transmitted data can include: the visitor’s chat message the configured bot system prompt relevant recent chat history needed to answer the request optional uploaded knowledge-file content assigned to the bot This service is provided by OpenAI. Terms of Use: https://openai.com/policies/terms-of-use/ Privacy Policy: https://openai.com/policies/privacy-policy/ Site owners are responsible for assessing whether their privacy notice and consent flows need to mention this external service.

QuickBlox AI Agent — AI Chatbot & Workflow Automation for WordPress Answers questions. Collects leads. Books appointments. Hands over to humans when it matters. QuickBlox AI Agent adds an AI-powered agent widget to your site that does more than chat. Train it on your own content to answer visitor questions instantly, or build multi-step workflows that qualify leads, collect information, and guide users to action — all without writing code. Why QuickBlox AI Agent? A chatbot that only answers questions is yesterday’s tool. Today’s visitors expect an agent that understands their intent, remembers context across the conversation, and actually moves things forward — whether that’s resolving a support query, capturing a lead, or scheduling a call. QuickBlox AI Agent gives you two ways to do that: Knowledge Agents — Train an agent on your website pages, FAQs, and documents. It answers visitor questions from your content, matching your brand’s tone, 24/7. Perfect for support automation and product Q&A. Workflow Agents — Design multi-step conversation flows with a drag-and-drop builder. Your agent asks questions, collects and remembers information across the conversation, makes decisions based on user responses, and triggers actions — like lead qualification, appointment booking, intake forms, and onboarding. Handles conversations 24/7 — no queues, no waiting Automates support and reduces ticket volume Qualifies and captures leads, even when your team is offline Hands over to a human with full conversation context Shows you what visitors actually ask through built-in analytics Start your FREE trial today! Key Features Two agent types — knowledge-based Q&A agents or fully agentic workflow agents Drag-and-drop workflow builder — design conversation logic with no code AI trained on your content — upload pages, FAQs, docs, or your full site Smart data collection — agents gather and reuse information across the conversation Pre-built workflow templates — support triage, lead qualification, appointment booking, onboarding, product FAQs Customizable widget — colors, placement, greetings, brand tone Page-selective display — site-wide or targeted pages Human handover — escalate complex conversations with full context transferred Insights & analytics — see what customers ask and where conversations drop off Need Healthcare Compliance? Choose the HIPAA-compliant AI Agent for healthcare-grade privacy, PHI support, and a signed BAA. Built for clinics, telehealth, and medical SaaS. What You Can Use It For Support automation – Instant answers, fewer repetitive tickets. Lead qualification – Agents ask the right questions and route high-intent leads. Appointment booking – Visitors schedule without leaving the chat. Patient/Client intake – Structured data collection, step by step. Product onboarding – Users learn inside your app. Sales enablement – Respond to objections in real time. Quick Setup Create or log in to your QuickBlox account. Build your agent — train it on your content or design a workflow. Copy your Widget ID from the dashboard, paste it into WordPress → go live. Setup takes minutes. Don’t have a QuickBlox account? Create one for free here! Upgrading from SmartChat Assistant? QuickBlox AI Agent is the evolution of SmartChat Assistant. Your existing widget, Widget ID, and knowledge base continue to work — no reconfiguration needed. You now also get access to the new workflow agent capabilities from the same dashboard. External Services This plugin uses an external service provided by QuickBlox to display an AI agent widget on your site. What the service is and what it is used for: The plugin loads the QuickBlox AI Agent widget (JavaScript) from QuickBlox servers. This widget is needed to show the agent interface to your visitors and to handle conversations, AI responses, workflow execution, and optional human handover. What data is sent and when: When a page that has the agent widget enabled is loaded, the plugin loads the widget script from QuickBlox. The script is requested using your configured Widget ID (App ID). Messages and other data entered by visitors in the chat are processed by QuickBlox in accordance with their terms and privacy policy. The plugin does not send data to QuickBlox until the site administrator has configured a Widget ID in the plugin settings. QuickBlox service links: Terms of Use: https://quickblox.com/terms-of-use/ Terms of Service: https://quickblox.com/terms-of-service/ Privacy Policy: https://quickblox.com/privacy-policy/ Useful links Website: https://quickblox.com Support: https://help.quickblox.com/