BitBloom Chatbot for Chatkit vs Forerunner® AI Live Chat

BitBloom Chatbot for Chatkit lets you embed a published Agent Builder workflow into WordPress using OpenAI’s ChatKit UI. Features a floating launcher, optional shortcode, theme controls (light/dark, accent color, radius, density, font), and server-side session creation with REST nonces (no API key in the browser). Highlights – Floating ChatKit launcher or inline embed via shortcode. – One-time setup: paste your Workflow ID and Domain Public Key. – Theme controls: color scheme, accent, radius, density, font. – Secure: session created on the server; REST calls nonce-protected. – Rate limiting: configurable per-IP hourly limit for session requests (default 20/hour). – Privacy-friendly: user ID is a salted hash (no IP stored or sent by the plugin). What you need from OpenAI 1. A published Agent Builder workflow (copy its Workflow ID). 2. Your Domain allowlist and Domain Public Key (Security → Domain allowlist). 3. Active billing/credits in your OpenAI account. Usage Floating Launcher (auto) – Once configured, the floating button appears on the front-end. Clicking it opens ChatKit bound to your published workflow. Shortcode (inline chat) Add to any post/page: [bitbloom_chatbot_for_chatkit] Security – The plugin uses wp_rest nonces for the session endpoint and never exposes your OpenAI API key in the browser. Privacy The plugin computes an anonymized user identifier using a salt + user agent hash and does not send IP. The plugin does not collect analytics or telemetry. Data exchanged with OpenAI is limited to what’s required to run your configured workflow (message text, workflow ID, domain public key, and the anonymized user hash). On uninstall, the option bitbloom-chatbot-for-chatkit_options is deleted. External services This plugin loads the ChatKit web component from OpenAI’s CDN and creates short-lived client sessions with OpenAI in order to render the chat UI. • Service: OpenAI ChatKit (web component & sessions API) • What for: Render the chat widget and let the agent run your workflow. • Endpoints: – CDN script: https://cdn.platform.openai.com/deployments/chatkit/chatkit.js – Sessions API: https://api.openai.com/v1/chatkit/sessions • What is sent and when: – On page load, the browser downloads the ChatKit web component from the CDN. – When the user opens the chat, WordPress calls the Sessions API server-to-server to mint a short-lived client_secret. The request includes: * Your configured workflow ID * A non-identifying, hashed “user” string derived from the site salt and the user agent (no PII) • Privacy & Terms: – OpenAI Terms: https://openai.com/policies/terms-of-use – OpenAI Privacy Policy: https://openai.com/policies/privacy-policy

Forerunner AI Live Chat provides a complete, modern chat solution for WordPress websites using n8n or another automation platform. Connect your visitors with AI-powered conversations through webhook integration while maintaining full control over your data and user experience. Key Features AI-Powered Chat – Connect to any AI service via webhook Azure Functions Ready – Full support for Azure Functions with API Key authentication Custom API Headers – Add custom authentication headers (X-API-Key, Bearer tokens, etc.) Flexible Field Mapping – Configure request/response field names for any API format Custom Bot Icons – Choose from built-in icons or upload your own Mobile-Friendly Design – Responsive interface works on all devices Easy Setup – Simple configuration with no coding required Color Customization – Match your brand colors perfectly Webhook Integration – Connect to any external AI service (n8n, Azure, AWS, custom APIs) Configurable Timeout – Set custom timeout for slow AI agents (5-120 seconds) Voice Chat Ready – Compatible with voice chat extensions How It Works Install and activate the plugin Configure your webhook URL in the settings (from n8n or any other webhook-capable service) Customize the appearance, bot name, and messages to match your brand Visitors can start chatting with your AI assistant immediately Webhook Integration This plugin sends chat messages to your specified webhook URL, allowing seamless integration with n8n (our recommended starting point) or any other webhook-capable service. Common use cases include: Azure Functions – Full support with X-API-Key authentication n8n, Zapier, Make (Integromat), or Pipedream workflows OpenAI GPT models and Azure OpenAI Service AWS Lambda with API Gateway Google Cloud Functions Custom AI services and REST APIs Customer support systems CRM integrations Azure Functions Setup For Azure Functions integration: Enter your Azure Function URL in the Webhook Endpoint field Set Authentication Type to “API Key Header” Set Header Name to “X-API-Key” (or your function’s key name) Enter your Azure Function key as the Header Value Configure the Request/Response field names to match your function’s format The plugin connects exclusively to your specified webhook URL to process chat messages. No data is sent to third-party servers without your explicit configuration. Support For support questions, please use the WordPress.org support forums. We monitor these regularly and provide assistance with setup, configuration, and troubleshooting. Privacy This plugin sends chat messages exclusively to your specified webhook URL (for example, n8n, Zapier, Make, Pipedream, or a custom service). No conversation data is stored on your website unless your webhook implementation chooses to do so. The plugin does not collect personal information beyond what visitors voluntarily enter in the chat interface. Third-Party Services This plugin may use the following external services: IP Geolocation Service (ip-api.com) – Purpose: Display visitor location information (country and city) in the admin dashboard – Data sent: Visitor IP addresses only – When: Automatically when visitors access your website with the chat widget active – Terms of Service: http://ip-api.com/docs/legal – Privacy Policy: http://ip-api.com/docs/privacy – Note: This geolocation feature helps website administrators understand their visitor demographics but does not affect the chat functionality. No personal information beyond IP addresses is transmitted to this service. OpenAI Realtime API (api.openai.com) – Purpose: Voice chat functionality for real-time audio conversations – Data sent: Audio streams and voice data during voice chat sessions – When: Only when voice chat is enabled and actively used (requires separate DFO Voice plugin) – Terms of Service: https://openai.com/terms/ – Privacy Policy: https://openai.com/privacy/ – Note: This service is only used when the DFO Voice Realtime plugin is installed and voice chat is enabled. The free version of this plugin has voice features disabled by default. DFO Voice Plugin API (local WordPress REST API) – Purpose: Generate secure tokens for voice chat sessions – Data sent: Session requests and authentication data – When: Only when DFO Voice Realtime plugin is active and voice chat is initiated – Note: This is a local WordPress REST API endpoint, not an external service. No data is sent outside your website. Credits Developed by Design for Online®. Built with WordPress best practices and community feedback in mind.