Chat Widget vs Joinchat – Enhanced "click to chat"

Bit Assist makes it easy for your website visitors to quickly connect with your business through their preferred messaging apps, including WhatsApp chat, Facebook Messenger chat, Telegram chat, Instagram chat, Discord, Slack, Viber, TikTok, LinkedIn chat, and more. It supports popular live chat support integrations such as Tidio live chat, Tawk live chat, Intercom live chat, Crisp live chat and more, ensuring you never miss an opportunity to communicate directly with your customers. Bit Assist Plugin Deep-Dive Tutorial! – by EZ WP 4U 🎯 Key Features: – 30+ social and live chat platforms in one widget – Customizable design, icon, position, animation, and behavior – Works with live chat tools like Tidio, Tawk.to, Crisp, Intercom – WooCommerce integration for order & shipping lookup – Built-in contact form, FAQ section, and knowledge base – External site publishing (Shopify, Wix, Squarespace, etc.) – Webhook support for automation (Zapier, Make, Bit Flows) – Dark mode and mobile/desktop targeting Although Bit Assist isn’t itself a dedicated chat widget system, it easily integrates various messaging and social platforms into a single, intuitive floating chat widget for your WordPress website. Bit Assist offers unique advanced features such as a customizable Contact Form, an easy-to-use FAQ section, a built-in Knowledge Base, WooCommerce Order Details, WordPress Search, and WebHook. How to Add ALL Messaging Platforms to WordPress? | Bit Assist Tutorial – by WP Simple Hacks You can also use Bit Assist on other platforms, such as Shopify, Wix, and Squarespace, using the External Publish feature, which allows for smooth customer support across all your online channels. 📢 Stay Updated & Connected: 🚀 Try Demo | 🚀 Documentation | 🚀 Premium | 🚀 Support | 🚀 Facebook Community | 🚀 YouTube Channel Free WordPress Floating Contact Button Plugin | Bit Assist Tutorial – by Quick Tips ** Easily chat with 30+ channels are:** Call Custom Form Custom iframe Custom Channel Discord FAQ WooCommerce Google Map Instagram Knowledge Base Line WP Search LinkedIn Messenger Live Chat Messenger Slack Tidio SMS Snapchat Tawk Telegram Crisp TikTok Twitter Chat Intercom Viber Waze WeChat Calendly Pinterest WhatsApp Chat YouTube Signal TidyCal ✅ Chat Widget with Multiple Messaging Channels Supports 30+ channels including WhatsApp, Facebook Messenger, Telegram, Line, Instagram, Discord, Slack, SMS, Twitter, LinkedIn, TikTok, Snapchat, Viber, Signal, and more live chat support channels. Integration with popular live chat support tools: Tawk to live chat support, Tidio live chat support, Intercom live chat support, and Crisp live chat support. ✅ Intuitive Floating Chat Widget Place the widget in any corner of your website (bottom-left, bottom-right, top-left, top-right). Select widget behavior: Click to Open, Hover to Open, or Open by Default. Multiple styles available to match your branding. ✅ Customizable Forms & FAQ Create customized contact forms tailored to your brand identity. Add FAQs directly within the widget to quickly address common visitor questions. ✅ WooCommerce Integration Allow customers to quickly check order statuses or shipping information directly from the widget. It saves user time & effort. ✅ Built-in Knowledge Base Easily integrate your existing knowledge base or create new articles to help customers find instant answers. ✅ Advanced WebHook Integrations (Pro) Easily send form data to external platforms like Bit Flows, Flowmattic, AutomatorWP, Uncanny Automator, WP Fusion, Make.com (Integromat), Pabbly, Zapier, and many others for advanced automation. ✅ Analytics & Insights (Pro) Monitor widget interactions through built-in analytics or integrate with Google Tag Manager for advanced tracking. ✅ External Website Compatibility (Pro) Use Bit Assist on websites beyond WordPress, including Drupal, Joomla, Shopify, Wix, Squarespace, and other external websites. ✅ Customizable Availability and Display Settings (Pro) Set specific business hours for widget availability. Use page-specific rules to control widget visibility on your website. ✅ Dark Mode & Accessibility Built-in dark mode support reduces eye strain and enhances readability. Free version’s features of our chat plugin: Chat Widget: In Bit Assist free version, you can have one widget activated at a time. Chat Widget Button or Channels: You can choose any of 24 channels from 30+ chat channels to activate and use on your website simultaneously in the free version. Chat Widget Position: Choose the widget’s placement at either the bottom left, bottom right, top left, or top right. Widget Trigger Options: Choose when the widget will appear for the first time, such as after a few seconds or on a page scroll. Widget Behavior: There are three options for Widget Behavior: Click to Open, Hover to Open, and Open by Default. Call To Action: With Bit Assist’s Call To Action in the WordPress chat plugin, prompt visitors to engage in chat after a set time, boosting conversions and improving customer satisfaction. Customization: Bit Assist allows extensive customization for the chat widget, including color, icon, position, size, and shape. Dark Mode: Bit Assist’s Dark Mode in WordPress applies a dark color scheme to the chat widget and dashboard channels, enhancing visibility and reducing eye strain in low-light conditions. Widget Active Badge: Customize the color of the Active Badge in Bit Assist Widget to grab visitors’ attention and potentially boost click rates on your chat widget. Attention Animation: Grab visitors’ attention with Bit Assist’s animation feature. Choose from waggle, jump, or shockwave to boost engagement and conversation rates. Chat Widget Button Styles: You have the option to select from 4 visually appealing designs for your chat button. Chat Widget Button Visibility: You have the flexibility to choose whether you want to display the chat widget on mobile devices, desktops, or both. WhatsApp Message: Save time for visitors using Bit Assist’s WhatsApp channel and add a preset message to the chat button, allowing quick communication without typing. WooCommerce Floating Chat Widget Button: Bit Assist now supports the WooCommerce chat button for shipping status and order details. Chat Widget Style: Choose a different chat widget from the widget style from two chat widget styles here and choose any of them. Widget Show On: Using this feature, you can show or hide your chat widget on desktop or mobile. Pro version’s features of our chat plugin: The chat widget features that are included in the Free version of Bit Assist are also included in the Pro version. Chat Widget & Live Chat Live Support Chat Button: Some exclusive chat widget buttons are now in the pro feature including Tidio Live Chat Button, Tawk Live Chat Button, Crisp Live Chat Button, Intercom Live Chat Button, Custom Iframe, Knowledge Base, FAQ Button, Wp Search Button, WooCommerce Button. Unlimited Widgets: Bit Assist Pro allows unlimited chat widgets for engaging visitors across multiple websites, optimizing customer support to meet unique business needs and handling user interactions. Floating Chat Widget Channels: In Bit Assist Pro’s chat widget, display over 30+ chat buttons for various channels, allowing visitors to engage via their preferred platform (e.g., WhatsApp, Facebook, Instagram). Webhook: Bit Assist offers a Webhook URL feature in the custom form that allows users to send data through a Webhook. It’s a simple process – just insert the WebHook URL, and the submitted form data from the customer will be sent through that URL. With this feature, you can integrate your chat widget‘s form data from a custom form or contact form with other platforms and applications to automate tasks or improve your workflow. You can send data through webhook from Bit Assist’s custom form to Flowmattic, AutomatorWP, Uncanny Automator, WP Fusion, Sperse.io, Thrive Automator, WP Webhooks, Advanced Form Integration, Make (Integromat), Integrately, Ifttt, Pabbly, N8N, Workato, KonnectzIT, Pipedream, SyncSpider, Albato, Elastic.io, Built.io, APIANT, Tray.IO, SureTriggers or SureTrigger, Flowmattic, Zoho Flow etc. Publish Widget in External Website: Configure chat widget for WhatsApp, Facebook, Instagram, and more. Use on various platforms beyond WordPress like Drupal, Joomla, Wix, and Shopify. Edit, add your domain, copy the script, and paste it into your external site. For more details, please visit our documentation. Set Business Hours: Bit Assist Pro’s Business Hours feature aligns chat widget availability with office hours, ensuring customized support for fixed-schedule businesses. Add Page Filter: This will let you selectively display the chat widget on specific pages, optimizing user experience and engagement. Custom CSS: You can add custom CSS for a unique chat widget appearance that matches your website’s design. Copy or Duplicate Chat Widget: You can duplicate your existing chat widget and save time to increase customer support across multiple websites. But you cannot use multiple widgets on the same website right now. Google Analytics (GTM: Click Track): With this feature, you can track the click details with Google Tag Manager. You have to activate the feature and configure the Google Tag Manager to track your website. Widget Analytics: The analytics feature tracks visitor and click counts, aiding in optimizing channel selection for improved customer attraction on your website. 🗬 BIT ASSIST VS OTHER SOCIAL SUPPORT LIVE CHAT SUPPORT PLUGINS Though Bit Assist is not a live chat plugin but you can add multiple live chat platforms. It does not have a dedicated live chat social support but you can integrate Tidio live chat, Tawk Live Chat, Crisp Live Chat, Intercom Live Chat, Line Messenger and Multiple Live Chat channels. ADD YOUTUBE VIDEO TO YOUR WIDGET Add a YouTube video to your widget. Select the channel from the Bit Assist’s dashboard and put the id of the video you want to show your website, visitors. CUSTOM FORM You can design the form to match your branding and modify fields, colors, and more to suit your needs. KNOWLEDGE BASE Create your Knowledge base channel and add any articles or posts to aware your website visitors about your products or next plan. ADD WHATSAPP CHAT, FACEBOOK MESSENGER CHAT BUTTON AND MORE CHAT CHANNELS With Bit Assist you have the flexibility to add WhatsApp chat, Facebook Messenger chat, Telegram chat, Line Messenger chat, Pinterest chat, Signal, Twitter, Discord, Live Chat Button: Crisp, Intercom, Tidio, Tawk etc. 📢 Social Chat Button Setup Documentation & Videos WhatsApp Chat Button: [Watch Video] Messenger Chat Button: [Watch Video] Instagram Button: [Watch Video] Telegram Chat Button: [Watch Video] LinkedIn Chat Button: [Watch Video] Slack Chat Button: [Watch Video] Twitter Chat Button: [Watch Video] TikTok Button: [Watch Video] Discord Chat Button: [Watch Video] Line Messenger Chat Button: [Watch Video] Snapchat Chat Button: [Watch Video] Viber Button: [Watch Video] We Chat Button: [Watch Video] SMS Button: [Watch Video] Call or Call Now Button: [Watch Video] Pinterest Chat Button: [Watch Video] Signal Button: [Watch Video] YouTube Channel Button: [Watch Video] Google Map Button: [Watch Video] Waze Map Button: [Watch Video] Calendly Schedule Button: [Watch Video] 🚀 Live Chat & Support Button Setup Documentation & Videos Tawk.to Live Chat Button Tidio Live Chat Button Crisp Live Chat Button Intercom Live Chat Button Custom Contact Form Button Knowledge Base Button FAQ Support Button WP Search Support Button WooCommerce Order Details Button Custom Channel Support Button Custom iFrame ✨ Why Users Love Bit Assist: 💠 Best Multi-Option Chat Widget Plugin -by @developerbornov 💠 Best chat solution -by @mrmordnes 💠 Best Widget for eCommerce Stores -by @ravirockzu 💠 Best Visitor communication solution -by @msisakib Explore Bit Apps Other Plugins: Bit Form: Powerful drag-and-drop form builder, creating advanced forms without coding. Bit Integrations: Connect your website with 295+ platforms (Google Sheets, CRM, email marketing tools). Bit Flows: Advanced multi-step workflow automation plugin. Bit File Manager: Simplify file management tasks directly in WordPress, eliminating FTP needs. Bit SMTP: Improve email deliverability securely and easily. Bit Social: Effortlessly auto-post WordPress content to popular social platforms like Facebook, Twitter, and LinkedIn. Telemetry Data Bit Assist optionally uses WP-Telemetry (upon your approval) to collect basic usage data, helping us improve your experience. No data is collected without explicit consent. Source Code Source code is available on GitHub: https://github.com/Bit-Apps-Pro/bit-assist-wp External services Bit Assist connects to third-party services only when a site visitor clicks a channel button or when the site owner has explicitly configured that channel. No data is sent from your server without a deliberate user action. For a full list of every external service used, what data is sent, when it is sent, and links to each service’s Terms of Use and Privacy Policy, please see: external-services.md

Turn conversations into conversions Joinchat is the most installed plugin for WhatsApp: a customizable floating button that turns your visitors into chats, leads and sales. Built for conversion from the very first click: eye-catching CTAs, dynamic start messages, native WooCommerce integration and built-in analytics to measure every conversation. 🌍 Joinchat, the global leader in WhatsApp click to chat 🗺️ Present in more than 176 countries 🏆 #1 chat solution in: 🇦🇷 Argentina 🇨🇴 Colombia 🇧🇷 Brazil 🇪🇸 Spain 🇳🇱 Netherlands 🇲🇽 Mexico 🇨🇱 Chile 🇵🇪 Peru 🇵🇹 Portugal Source: BuiltWith® What you get with Joinchat A complete WhatsApp conversion toolkit for WordPress, designed to capture more leads and close more sales. Floating WhatsApp button that opens the WhatsApp app on mobile, and on desktop launches WhatsApp Desktop or WhatsApp Web and shows a scannable QR code. Eye-catching CTAs to greet visitors, present offers and start the chat with the right message. Dynamic start messages so every conversation arrives with full context (the page, the product, the price, the discount…). WooCommerce integration, with a contact button next to “Add to cart” and shop-specific CTAs. Analytics built in — 🆕 — Clicks counter in your WordPress dashboard. Events for Google Analytics 4, Google Tag Manager and Facebook Pixel, plus Google Ads conversions. Lightweight and fast — JavaScript with no dependencies and lazy-loaded styles. No render-blocking. Customizable site-wide or at the page, product, category, etc. level. 🛡️ Say goodbye to the fear of WhatsApp bans Many companies lose their WhatsApp Business number for contacting customers first without consent. Joinchat flips the model: the visitor writes first, so every conversation starts aligned with WhatsApp’s official policies. The result: your business number protected and your customers reaching out when they need to, not the other way around. With Joinchat, you can unlock the full potential of WhatsApp’s “click to chat” feature. Take Joinchat further with Premium and AI Joinchat Free is just the start. Premium and AI unlock its full conversion potential. 🌍 Show or hide the button by country — 🆕 — geo-target your visitors with country-specific rules. Perfect for international stores, regional campaigns and multi-language sites. 💬 Add more support channels — extend beyond WhatsApp with Telegram, Facebook Messenger, phone calls and more, all from the same widget. 🕒 Multi-agent with custom schedules — assign chats to the right person at the right time. Each agent works their own hours and only takes chats when available, and you can set an alternative CTA when no agents are online. 🔁 Add a Chat Funnel — guided conversational flows that qualify and capture leads automatically with higher conversion than a form, 24/7, even when no one is at the desk. ✨ Add an AI agent — trained on your FAQs and website content. Answers visitors instantly, anytime, with the tone and knowledge you define. 👉 Get Joinchat Premium | 👉 Get Joinchat AI 📝 Settings at page or archive level You can change main settings on every Post, Page, Product or CPT and for Tag or Category archive pages. Edit your WhatsApp number, CTA, Start Message and Visibility options. 🔴 Show a notification Use a balloon on the button to get the visitor’s attention. In this way, you ensure that you do not miss any important message you want to give them, surprise them in a less intrusive way. 📯 Create call-to-action messages CTAs with Rich Chat: multiple chat bubbles with links, buttons, images or random text. Encourage users to contact you with a welcome message, offering help or promotions and offers. Read more 💬 Customize conversation start messages Defines a pre-loaded initial message for when the user contacts via WhatsApp. Add context with our “Dynamic Variables” and you will know what page the visitor is coming from or what product they are looking at when they start the chat. ✅ Opt-in text Opt-in is a users’ consent to receive messages from a business. Write a text with the conditions under which the visitor contacts you (or other info that you consider important). You can make it mandatory and disable contact until the user accepts it. 🛒 Integration with WooCommerce Set CTAs and Start Messages for shop page, product pages and for products on sale. Add a WhatsApp Contact Button directly on your product page next to the “Add to cart” button or choose the best position, even on products without a price. 🧩 WhatsApp Contact Button Block Add beautiful and customizable WhatsApp contact buttons in the Block Editor. You can define phone and initial message of the button or use the post/general Joinchat settings (ideal for Reusable Blocks). Enable QR Code on desktop to allow your visitors to scan it and start messaging from their phone. 🃏 Dynamic Variables Use variables in your CTAs and Start Messages that change dynamically for each page: {SITE} ➡ Website title {TITLE} ➡ Current page title {HOME} ➡ Website home url {URL} ➡ Current page url {HREF} ➡ Current page url (full with query params) {PRODUCT} ➡ Product name (Woo) {SKU} ➡ Product SKU (Woo) {REGULAR} ➡ Product regular price (Woo) {PRICE} ➡ Product current price (Woo) {DISCOUNT} ➡ Product percent discount when is on sale (Woo) 📈 Analytics Integration Automatically send events to Google Analytics, Google Tag Manager and Facebook Pixel when the user opens WhatsApp. — 🆕 — Clicks counter in your WordPress dashboard Google Analytics 4 send the recommended "generate_lead" event Google Tag Manager send "JoinChat" event Facebook Pixel send "JoinChat" event Google Ads conversion, just add your Conversion ID and Conversion Label You can also create your own custom events or add event parameters. View FAQs / Read more 🍾 Chat Triggers Any element in your page can be a chat trigger, eg: it can launch WhatsApp from a link or show the Joinchat CTA when the user scrolls to the footer. On page load (by url): url query param joinchat to show chat window. Can set delay in seconds, default is 0 (e.g. example.com/page/?joinchat=5) url query hash #joinchat to show chat window (e.g. example.com/page/#joinchat) On click: class "joinchat_app" direct launch WhatsApp class "joinchat_open" opens Joinchat CTA link href "#whatsapp" direct launch WhatsApp link href "#joinchat" opens Joinchat CTA Set custom phone and initial message for direct WhatsApp triggers: data-phone="99999999" data-message="Only for this trigger message". On scroll (when element appears on screen): class "joinchat_show" opens Joinchat CTA (first time) class "joinchat_force_show" opens Joinchat CTA (always) 💱 Multi-Language & RTL Support To be able to support all your users, wherever they are. Our plugin is compatible with WPML, Polylang and — 🆕 — TranslatePress and also RTL languages are supported. 🌈 Theme Colors & 🌚 Dark Mode You choose a color and we customize the entire visual theme of the widget. With Dark Mode display the chat window with dark colors and white text. From settings you can activate it or leave it automatic and detects devices’ configuration. ⚡ Fast & Light Only load what need when needed. Joinchat is lightweight and follow best coding practices. Use vanilla JavaScript without dependencies, deferred scripts and lazy load of styles to prevent render-blocking. See Tests Report and Speed Score. 🔕 No distractions Joinchat integrates with all major Visual Editors and Page Builders and will not appear when editing a page. Supported editors: Beaver Builder, Brizy Page Builder, Elementor, Oxygen Builder, Page Builder by SiteOrigin, Thrive Architect, Visual Composer and WP Page Builder. 🍪 Cookies & GDPR Joinchat can be used without any cookies or persisten storage and don’t collect personal data. Joinchat integrates with WordPress’s Privacy Policy Guide and suggests the necessary text. 👨‍💻 Developer friendly Fully extensible, with lots of filters and actions to extend its functionality or change behavior. Documentation ⌁ If you like Joinchat 😍 Please leave us a ★★★★★ rating. We’ll thank you. Help us with the translation in your language Visit our blog and find tips and tricks at join.chat. Follow @joinchatnow on X. Join chat now!