Chat Widget vs Floating Chat Widget

Bit Assist makes it easy for your website visitors to quickly connect with your business through their preferred messaging apps, including WhatsApp chat, Facebook Messenger chat, Telegram chat, Instagram chat, Discord, Slack, Viber, TikTok, LinkedIn chat, and more. It supports popular live chat support integrations such as Tidio live chat, Tawk live chat, Intercom live chat, Crisp live chat and more, ensuring you never miss an opportunity to communicate directly with your customers. Bit Assist Plugin Deep-Dive Tutorial! – by EZ WP 4U 🎯 Key Features: – 30+ social and live chat platforms in one widget – Customizable design, icon, position, animation, and behavior – Works with live chat tools like Tidio, Tawk.to, Crisp, Intercom – WooCommerce integration for order & shipping lookup – Built-in contact form, FAQ section, and knowledge base – External site publishing (Shopify, Wix, Squarespace, etc.) – Webhook support for automation (Zapier, Make, Bit Flows) – Dark mode and mobile/desktop targeting Although Bit Assist isn’t itself a dedicated chat widget system, it easily integrates various messaging and social platforms into a single, intuitive floating chat widget for your WordPress website. Bit Assist offers unique advanced features such as a customizable Contact Form, an easy-to-use FAQ section, a built-in Knowledge Base, WooCommerce Order Details, WordPress Search, and WebHook. How to Add ALL Messaging Platforms to WordPress? | Bit Assist Tutorial – by WP Simple Hacks You can also use Bit Assist on other platforms, such as Shopify, Wix, and Squarespace, using the External Publish feature, which allows for smooth customer support across all your online channels. 📢 Stay Updated & Connected: 🚀 Try Demo | 🚀 Documentation | 🚀 Premium | 🚀 Support | 🚀 Facebook Community | 🚀 YouTube Channel Free WordPress Floating Contact Button Plugin | Bit Assist Tutorial – by Quick Tips ** Easily chat with 30+ channels are:** Call Custom Form Custom iframe Custom Channel Discord FAQ WooCommerce Google Map Instagram Knowledge Base Line WP Search LinkedIn Messenger Live Chat Messenger Slack Tidio SMS Snapchat Tawk Telegram Crisp TikTok Twitter Chat Intercom Viber Waze WeChat Calendly Pinterest WhatsApp Chat YouTube Signal TidyCal ✅ Chat Widget with Multiple Messaging Channels Supports 30+ channels including WhatsApp, Facebook Messenger, Telegram, Line, Instagram, Discord, Slack, SMS, Twitter, LinkedIn, TikTok, Snapchat, Viber, Signal, and more live chat support channels. Integration with popular live chat support tools: Tawk to live chat support, Tidio live chat support, Intercom live chat support, and Crisp live chat support. ✅ Intuitive Floating Chat Widget Place the widget in any corner of your website (bottom-left, bottom-right, top-left, top-right). Select widget behavior: Click to Open, Hover to Open, or Open by Default. Multiple styles available to match your branding. ✅ Customizable Forms & FAQ Create customized contact forms tailored to your brand identity. Add FAQs directly within the widget to quickly address common visitor questions. ✅ WooCommerce Integration Allow customers to quickly check order statuses or shipping information directly from the widget. It saves user time & effort. ✅ Built-in Knowledge Base Easily integrate your existing knowledge base or create new articles to help customers find instant answers. ✅ Advanced WebHook Integrations (Pro) Easily send form data to external platforms like Bit Flows, Flowmattic, AutomatorWP, Uncanny Automator, WP Fusion, Make.com (Integromat), Pabbly, Zapier, and many others for advanced automation. ✅ Analytics & Insights (Pro) Monitor widget interactions through built-in analytics or integrate with Google Tag Manager for advanced tracking. ✅ External Website Compatibility (Pro) Use Bit Assist on websites beyond WordPress, including Drupal, Joomla, Shopify, Wix, Squarespace, and other external websites. ✅ Customizable Availability and Display Settings (Pro) Set specific business hours for widget availability. Use page-specific rules to control widget visibility on your website. ✅ Dark Mode & Accessibility Built-in dark mode support reduces eye strain and enhances readability. Free version’s features of our chat plugin: Chat Widget: In Bit Assist free version, you can have one widget activated at a time. Chat Widget Button or Channels: You can choose any of 24 channels from 30+ chat channels to activate and use on your website simultaneously in the free version. Chat Widget Position: Choose the widget’s placement at either the bottom left, bottom right, top left, or top right. Widget Trigger Options: Choose when the widget will appear for the first time, such as after a few seconds or on a page scroll. Widget Behavior: There are three options for Widget Behavior: Click to Open, Hover to Open, and Open by Default. Call To Action: With Bit Assist’s Call To Action in the WordPress chat plugin, prompt visitors to engage in chat after a set time, boosting conversions and improving customer satisfaction. Customization: Bit Assist allows extensive customization for the chat widget, including color, icon, position, size, and shape. Dark Mode: Bit Assist’s Dark Mode in WordPress applies a dark color scheme to the chat widget and dashboard channels, enhancing visibility and reducing eye strain in low-light conditions. Widget Active Badge: Customize the color of the Active Badge in Bit Assist Widget to grab visitors’ attention and potentially boost click rates on your chat widget. Attention Animation: Grab visitors’ attention with Bit Assist’s animation feature. Choose from waggle, jump, or shockwave to boost engagement and conversation rates. Chat Widget Button Styles: You have the option to select from 4 visually appealing designs for your chat button. Chat Widget Button Visibility: You have the flexibility to choose whether you want to display the chat widget on mobile devices, desktops, or both. WhatsApp Message: Save time for visitors using Bit Assist’s WhatsApp channel and add a preset message to the chat button, allowing quick communication without typing. WooCommerce Floating Chat Widget Button: Bit Assist now supports the WooCommerce chat button for shipping status and order details. Chat Widget Style: Choose a different chat widget from the widget style from two chat widget styles here and choose any of them. Widget Show On: Using this feature, you can show or hide your chat widget on desktop or mobile. Pro version’s features of our chat plugin: The chat widget features that are included in the Free version of Bit Assist are also included in the Pro version. Chat Widget & Live Chat Live Support Chat Button: Some exclusive chat widget buttons are now in the pro feature including Tidio Live Chat Button, Tawk Live Chat Button, Crisp Live Chat Button, Intercom Live Chat Button, Custom Iframe, Knowledge Base, FAQ Button, Wp Search Button, WooCommerce Button. Unlimited Widgets: Bit Assist Pro allows unlimited chat widgets for engaging visitors across multiple websites, optimizing customer support to meet unique business needs and handling user interactions. Floating Chat Widget Channels: In Bit Assist Pro’s chat widget, display over 30+ chat buttons for various channels, allowing visitors to engage via their preferred platform (e.g., WhatsApp, Facebook, Instagram). Webhook: Bit Assist offers a Webhook URL feature in the custom form that allows users to send data through a Webhook. It’s a simple process – just insert the WebHook URL, and the submitted form data from the customer will be sent through that URL. With this feature, you can integrate your chat widget‘s form data from a custom form or contact form with other platforms and applications to automate tasks or improve your workflow. You can send data through webhook from Bit Assist’s custom form to Flowmattic, AutomatorWP, Uncanny Automator, WP Fusion, Sperse.io, Thrive Automator, WP Webhooks, Advanced Form Integration, Make (Integromat), Integrately, Ifttt, Pabbly, N8N, Workato, KonnectzIT, Pipedream, SyncSpider, Albato, Elastic.io, Built.io, APIANT, Tray.IO, SureTriggers or SureTrigger, Flowmattic, Zoho Flow etc. Publish Widget in External Website: Configure chat widget for WhatsApp, Facebook, Instagram, and more. Use on various platforms beyond WordPress like Drupal, Joomla, Wix, and Shopify. Edit, add your domain, copy the script, and paste it into your external site. For more details, please visit our documentation. Set Business Hours: Bit Assist Pro’s Business Hours feature aligns chat widget availability with office hours, ensuring customized support for fixed-schedule businesses. Add Page Filter: This will let you selectively display the chat widget on specific pages, optimizing user experience and engagement. Custom CSS: You can add custom CSS for a unique chat widget appearance that matches your website’s design. Copy or Duplicate Chat Widget: You can duplicate your existing chat widget and save time to increase customer support across multiple websites. But you cannot use multiple widgets on the same website right now. Google Analytics (GTM: Click Track): With this feature, you can track the click details with Google Tag Manager. You have to activate the feature and configure the Google Tag Manager to track your website. Widget Analytics: The analytics feature tracks visitor and click counts, aiding in optimizing channel selection for improved customer attraction on your website. 🗬 BIT ASSIST VS OTHER SOCIAL SUPPORT LIVE CHAT SUPPORT PLUGINS Though Bit Assist is not a live chat plugin but you can add multiple live chat platforms. It does not have a dedicated live chat social support but you can integrate Tidio live chat, Tawk Live Chat, Crisp Live Chat, Intercom Live Chat, Line Messenger and Multiple Live Chat channels. ADD YOUTUBE VIDEO TO YOUR WIDGET Add a YouTube video to your widget. Select the channel from the Bit Assist’s dashboard and put the id of the video you want to show your website, visitors. CUSTOM FORM You can design the form to match your branding and modify fields, colors, and more to suit your needs. KNOWLEDGE BASE Create your Knowledge base channel and add any articles or posts to aware your website visitors about your products or next plan. ADD WHATSAPP CHAT, FACEBOOK MESSENGER CHAT BUTTON AND MORE CHAT CHANNELS With Bit Assist you have the flexibility to add WhatsApp chat, Facebook Messenger chat, Telegram chat, Line Messenger chat, Pinterest chat, Signal, Twitter, Discord, Live Chat Button: Crisp, Intercom, Tidio, Tawk etc. 📢 Social Chat Button Setup Documentation & Videos WhatsApp Chat Button: [Watch Video] Messenger Chat Button: [Watch Video] Instagram Button: [Watch Video] Telegram Chat Button: [Watch Video] LinkedIn Chat Button: [Watch Video] Slack Chat Button: [Watch Video] Twitter Chat Button: [Watch Video] TikTok Button: [Watch Video] Discord Chat Button: [Watch Video] Line Messenger Chat Button: [Watch Video] Snapchat Chat Button: [Watch Video] Viber Button: [Watch Video] We Chat Button: [Watch Video] SMS Button: [Watch Video] Call or Call Now Button: [Watch Video] Pinterest Chat Button: [Watch Video] Signal Button: [Watch Video] YouTube Channel Button: [Watch Video] Google Map Button: [Watch Video] Waze Map Button: [Watch Video] Calendly Schedule Button: [Watch Video] 🚀 Live Chat & Support Button Setup Documentation & Videos Tawk.to Live Chat Button Tidio Live Chat Button Crisp Live Chat Button Intercom Live Chat Button Custom Contact Form Button Knowledge Base Button FAQ Support Button WP Search Support Button WooCommerce Order Details Button Custom Channel Support Button Custom iFrame ✨ Why Users Love Bit Assist: 💠 Best Multi-Option Chat Widget Plugin -by @developerbornov 💠 Best chat solution -by @mrmordnes 💠 Best Widget for eCommerce Stores -by @ravirockzu 💠 Best Visitor communication solution -by @msisakib Explore Bit Apps Other Plugins: Bit Form: Powerful drag-and-drop form builder, creating advanced forms without coding. Bit Integrations: Connect your website with 295+ platforms (Google Sheets, CRM, email marketing tools). Bit Flows: Advanced multi-step workflow automation plugin. Bit File Manager: Simplify file management tasks directly in WordPress, eliminating FTP needs. Bit SMTP: Improve email deliverability securely and easily. Bit Social: Effortlessly auto-post WordPress content to popular social platforms like Facebook, Twitter, and LinkedIn. Telemetry Data Bit Assist optionally uses WP-Telemetry (upon your approval) to collect basic usage data, helping us improve your experience. No data is collected without explicit consent. Source Code Source code is available on GitHub: https://github.com/Bit-Apps-Pro/bit-assist-wp External services Bit Assist connects to third-party services only when a site visitor clicks a channel button or when the site owner has explicitly configured that channel. No data is sent from your server without a deliberate user action. For a full list of every external service used, what data is sent, when it is sent, and links to each service’s Terms of Use and Privacy Policy, please see: external-services.md

A chat button to communicate with your customers. Chat with your website visitors via their favorite channels like WhatsApp chat, Facebook Messenger, and more. Support | Demo | WhatsApp Button Features Recommended Plugins | Upgrade to Pro ⭐ Get WhatsApp, Facebook Messenger & 20+ chat channels Chat with your visitors on their favorite channels like Facebook Messenger, WhatsApp, WhatsApp Business, Viber, Slack, Telegram, Instagram Direct Messenger, TikTok, Line Messenger, and more chat channels Better customer support using chat buttons 💬 WhatsApp & 20+ chat buttons Connect on WhatsApp or WhatsApp Business by entering your WhatsApp number. Get WhatsApp features like the WhatsApp popup that emulates a WhatsApp chat window, WhatsApp Merge tags, WhatsApp agents & many other features that’ll help you chat on WhatsApp. 📞 Click to chat & call now phone button Chaty is the perfect chat plugin to display a call widget, WhatsApp button, email button, SMS button, TikTok, Instagram Direct Messenger, Google Maps button, Vkontakte button, Line.me messenger button, Viber button, and other chat widgets. Using Chaty your website visitors can chat with you after they leave your website. Want to use our robust Pro version? Check the Chaty Pro Plans. 💪 What can you do with Chaty Chaty VS live chat – using live chat alternatives, your visitors must stay on your website & wait for your response. When you let your visitors chat with you using chat apps like Facebook Messenger, WhatsApp, Viber, Telegram, etc, you give them the freedom to chat with you wherever they go. If you still interested in using live chat plugin, you can integrate Chatway live chat with your Chaty chat widget. Show your visitors the chat channels you’re available on & let them choose the chat app they prefer. WhatsApp Business – chat with your visitors on WhatsApp Business. Help your visitors navigate to your physical address with Google Maps or Waze. Click to call – show a phone call icon & let your visitors click to call you. Show different chat channels on different pages – show separate widgets for different products on your website, show different buttons based on URL for WPML or multi-language sites, display different channels for your landing pages, and more (Pro feature). Available days & hours (Pro feature). Launch your favorite live chat app – use JavaScript to launch live chat apps like Chatway, Tawk.to, Tidio, Chatra, Formilla, Zoho, Zendesk, LiveChat, Crisp, Intercom, JivoChat, Olark & more. 👩‍💻 Looking for a Live Chat & AI Chatbot plugin? If you’re not looking for WhatsApp, Facebook Messenger, and other chat buttons, and prefer to use a live chat & AI chatbot solution for your website, Chatway Live Chat is the perfect solution for you. Implementing Chatway, a WordPress live chat solution, enhances your customer engagement. Chatway also includes an AI chatbot that can automatically answer common questions, assist visitors instantly, and reduce your support workload. It helps you stay available 24/7, improve response times, and deliver better customer support even when your team is offline. Chatway integrates seamlessly with Chaty, allowing you to customize the live chat icon. You can include it as part of the Chaty chat icons, overlay it on the main Chaty icon, or position it anywhere you prefer on your site. Try Chatway Now 🔗 ▶️ Chaty Demo A demo of Chaty is available at Premio’s demo site. Besides the chat buttons that appear on the demo site, use any other chat icons & also add your own custom chat buttons. The agents feature for WhatsApp (it can be used for any other chat channel) is also available on this demo page. 🚀 Choose from 25 different channels WhatsApp chat & WhatsApp business Facebook Messenger Contact Us Form Email SMS text Instagram page Instagram Direct Messenger TikTok (Tik Tok) Snapchat Launch a Poptin pop up X.com (Twitter) LinkedIn Slack Vkontakte (ВКонтакте) Phone (click to call) Telegram Line WeChat Viber Waze YouTube Google Maps Discord Microsoft Teams Link to an external channel/contact page (New feature: add custom chat buttons and link to any URL you desire) 🆓 What do you get in the Free plan? Unlimited click to chat channels like WhatsApp, Facebook Messenger, Telegram, Viber, phone click to call, SMS, and more Chat widget position Call to action message for the chat widget Display triggers Attention effects Pending messages icon Customize all chat icons WhatsApp chat pop up – show a WhatsApp chat pop up so visitors can start a WhatsApp conversation on your website. After they click on the send button, they’ll be redirected to WhatsApp to continue the chat there (click here to see it in action) Contact Us Form – add a contact form as one of your Chaty channels. Your visitors can submit their details using the contact us form (click here to see it in action) Chat buttons in vertical mode or horizontal mode Change widget size Beautiful chat button designs Show the widget on mobile & desktop or both Different channels for mobile & desktop Change chat icons’ order Change the font of your chat widget Custom chat buttons can be opened in a new tab Launch the Chaty chat button using JavaScript Use same chat channels more than once. For example, create two WhatsApp buttons Third custom chat button, link to any page or JavaScript code Select your country and add your local WhatsApp number Select between the WhatsApp WAME (wa.me) link or WhatsApp desktop link in the WhatsApp settings 🔥 What do you get in the Pro plan? Unlock the Pro features for only $59 per year Get all the features of the free plan, plus: Unlimited chat icons (25 different click to chat buttons and other icons) Chat view: Personalized chat pop ups using merge tags like page title, URL, and WooCommerce tags like product name & more Chat Agents – Add multiple variations (agents) in a single channel to easily delegate customer queries and make it easy for visitors to talk with right person. For instance, add two agents under your WhatsApp chat widget (or any other channel), which leads visitors to your sales and support team. Check out the agents feature for WhatsApp (but can be used for any chat channel) on our demo page 🚀 Customize the chat button Change the position of the chat button Custom design for your chat widget Show or hide the chat widget using targeting rules Create more than one chat widget and show it on specific pages and categories of your website based on page targeting rules. For example, WhatsApp chat, and a click to call icon for one category, and Facebook Messenger, Telegram, and Line button for another category. The main use cases for the multi chat widget are: Separate widget design for mobile and desktop Change widget language for WPML and multi-language websites Different chat widgets for different products and categories Different chats buttons based on purpose (support, sales, etc) Traffic source targeting – show the chat channels only to visitors who come from traffic sources Widget Analytics – data about your chat channels Font Awesome support Create a pre-set WhatsApp chat message and pre-set email subject line Title and URL tags for the WhatsApp pre-set message Google Analytics support Available days and hours Country targeting Custom CSS Duplicate your Chaty widget Contact form leads to email Google reCAPTCHA Date scheduling Contact form integration with email marketing platforms like Mailchimp & Klaviyo Blur the screen when Chaty chat icons are in open state Change the page’s title to grab attention to the chat buttons Upgrade to Chaty Pro to get all Pro features 🙂 🗬 WhatsApp Chat Pop Up Use WhatsApp as a regular chat button or add a WhatsApp pop up and let your visitors start the conversation on your website. Easily integrate with WhatsApp Business or your regular WhatsApp account. Once the visitors click on the send button, they’ll be redirected to WhatsApp to continue the conversation there. Check out the WhatsApp pop up in action in the video below 🎥 🗣️ Chat View: Personalized Chat Pop Ups and WooCommerce Integration for Dynamic Pop Ups In the Pro version, the chat view feature provides engaging pop up design. The chat view allows for the use of merge tags, such as the page title, URL, and WooCommerce properties like product name, in the pop up text, creating dynamic and personalized pop ups that change depending on the page or product being viewed. Create a pop up that displays the page title and product name for a product page, or a pop up that displays the page title and URL for a blog post. This allows for a tailored chat experience, improving the user experience and increasing engagement on the site. 🧑‍💼 Chat Agents for WhatsApp, Facebook Messenger, and 20+ other chat channels If you’re using the Pro plan, add multiple agents in a single chat channel to easily delegate customer/sales/marketing/etc and make it easy for visitors to instantly reach out to the right person. For instance, add two agents under your WhatsApp widget (or any other channel of your choice like Facebook Messenger, Viber, Line, and more), which leads visitors to your respective sales and support team. Check out the agents feature for WhatsApp (keep in mind it can be used for any other chat channel) on our demo page 🚀 📧 Contact Us Form Add a contact form as a channel, this way your visitors can contact you using your contact us form. Integrate the form with Mailchimp & Klaviyo. 🛒 WooCommerce Integration: Personalized Chat Pop Ups, Custom Product Page Pop Ups, and Targeting Options In the Pro version, Chaty has many WooCommerce integrations, including dynamic chat pop ups that can be personalized to specific pages or products using merge tags such as the page title, URL, and WooCommerce properties like product name, price, and description. The chat view also offers integration with WooCommerce, allowing for custom pop ups on product pages and access to WooCommerce features. ℹ️ How does each channel work? WhatsApp chat – add your phone number and once the visitors click on the WhatsApp chat button, WhatsApp chat interface will be launched. On desktop it will launch the desktop WhatsApp web interface, and on mobile it will launch the WhatsApp app conversation window. WhatsApp business is supported too. Some users spell WhatsApp as Whats App, Whatsap, Whatspp, and watsapp but they refer to WhatsApp. Facebook Messenger – add the link to your Facebook business page, and once the visitors click on the Facebook Messenger button, a chat window will appear and they will be able to send you a message. Contact Us Form – let your visitors contact your using a contact us form. Email – add your business email, and once the visitors click on the email button, their email app like Gmail or Outlook will open. SMS text – add your phone number, and let your visitors send you a direct SMS text via their mobile devices. Instagram button – add your Instagram username so your visitors to chat with you using Instagram direct follow you Instagram Direct Messenger – a chat button to send an Instagram DM TikTok (Tik Tok) button – add your TikTok handle and let your visitors find your TikTok page. X.com (Twitter) button – add your X.com (Twitter) handle and let your visitors chat with your using X.com Twitter messages Snapchat – add your Snapchat username and let your visitors find you easily on Snapchat. Vkontakte (ВКонтакте) – add your Vkontakte (ВКонтакте) username and let your visitors contact you directly through the app. LinkedIn icon – link to your LinkedIn profile so your visitors can connect with you and send you direct messages. Phone (click to call) – add your phone number and let your visitors call you with a click of a button. Telegram – add your Telegram username and let your visitors contact you directly via Telegram app. Line.me – add your Line URL and let your visitors contact you easily via Line app. WeChat – add your WeChat User ID and let your visitors search for you easily with the WeChat app. In the Pro plan, upload a QR code. Slack – add your Slack workspace and give your visitors the option to find your Slack workspace and chat with you. Viber – is a cross-platform instant messaging app. Waze – is a GPS navigation app. YouTube – showcase YouTube videos. Google Maps – add your business location link as it is shown on Google Maps. Discord – Discord is a VoIP and instant messaging social platform. Microsoft Teams – Microsoft Teams is a chat communication platform. Link to an external channel/contact page. Poptin popup – launch a popup from your Poptin.com account. Chaty works great with Elementor, Divi, Visual Composer, WPBakery, Beaver, SiteOrigin, Gutenberg, Oxygen, Zion, WooCommerce and more. Chaty common typos: Chatty & Chati. 🔒 Chaty is GDPR compliant All data is stored on your website. 🤗 Testimonials “Best Chat Tool I’ve Used I’ve had to go through several chat plugins, and all of them have been a bit complicated to setup, don’t work very well, or don’t have the functionality I’m looking for. Chaty has been the only tool I’ve found to get the job done. But my favorite feature aside from how well it works, is the back-end interface. I wish more apps would consider making the backend interface as well as Premio does theirs. Kudos!” Hamlet Arias, Lead2Starts A great plugin that does what is promises, beautifully This plugin is an elegant solution for enabling via Whatsapp, Messenger, SMS etc. Highly recommended and support is stellar! Work’s like a charm and worth the spend!” Ignatius Savis, BitValley