BetterDocs – AI Documentation, Knowledge Base, Docs, Wikis, FAQ with Chatbot vs Helpie FAQ

Do you want to reduce support tickets immediately? How about you creating a resourceful knowledge base for your customers with AI-powered documentation and FAQs? 🤔 👨‍💻 82% of customers prefer to support through an online knowledge base and get annoyed creating support tickets as it’s a lengthy process. So an informative Documentation page can help to enhance your customer experience. But how do you create a knowledge base easily on web site without any coding? Well, we’ve got you covered. 😎 📒 Create Effective Knowledge Base To Scale Customer Support BetterDocs will help you to create & organize your documentation page in a beautiful way that will make your visitors find any help article easily. It will facilitate your client to make faster decisions and get help on the spot by self-service instead of avoiding lengthy conversations. 🔥 Power Up Knowledge Base To Reduce Support Tickets Let the visitors instantly find the answers they are searching for without having to wait for the support team and reduce support workload. 🌟 Top Features Ready-made template designs to create your Docs landing page, Single Doc page, & Archive page without any coding In-built theme customization option, or use Shortcodes & Elementor widgets, or Gutenberg Blocks to design & customize the entire documentation page Table of Contents or Sticky TOC to provide an absolute user experience An in-built advanced live search bar to help visitors get the exact docs solution Advanced List View & Drag & Drop Grid View feature Create & manage multiple knowledge bases for all products separately (PRO) Manage roles for your knowledgebase users & give access accordingly Integrated with Analytics to track and evaluate the performance 100% Compatibility with Elementor Page Builder WPML Certified Plugin Gutenberg Blocks BetterDocs Search Form, BetterDocs Category Box & BetterDocs Category Grid to easily create your Knowledgebase Create Advanced Search & showcase Popular Docs with ready layouts (PRO) FSE Compatible with 10+ Gutenberg Blocks & Patterns Import and export CSV and XML files options to migrate essential documentation or back up your knowledge base Generate advanced documentation instantly using Write With AI, the powerful AI auto writer feature by integrating ChatGPT Generate Sample Data to make the knowledge base data creation process smooth Seamless migration of the knowledge base from any 3rd party solution like Help Scout Estimated Reading Time for Single Docs Add attachments to any single doc to provide additional content to help readers (PRO) Related doc embedding in any single doc to provide supporting documentation for more knowledge (PRO) Add glossaries to help readers understand the frequently used terms or technical jargon easily with tooltips. (PRO) Showcase your glossary or documentation alphabetically so that users can find what they need easily. (PRO) BetterDocs AI Chatbot Addon provides instant, intelligent support by enhancing documentation searchability and answering user questions seamlessly.(PRO) BetterDocs AI Doc Summarizer allows you to generate an AI-powered summary of your documentation to give readers a quick, accurate overview of the doc content. BetterDocs Code Snippet allows you to add and display formatted code blocks within your technical documentation, making it easier for readers to understand and replicate technical instructions in both Elementor and Gutenberg. 🙌 VERSATILE READY LAYOUTS FOR DOCS LANDING PAGE Design your WordPress documentation site using multiple ready layouts, such as the Slate layout, Handbook layout, and Modern layout with customization flexibility. 🗣️ TRANSLATE SINGLE DOC PAGE WITH WPML Translate your knowledge base documentation for users around the world by using WPML. 💬 CREATE FAQ INSTANTLY Design FAQ sections for your Knowledge base easily with the help of BetterDocs FAQ Builder. ✅ FULL SITE EDITOR (FSE) COMPATIBILITY Design your documentation, single docs, and archive pages effortlessly in the Block Editor using BetterDocs. 📋 INTERACTIVE TABLE OF CONTENTS (TOC) Create a reader-friendly Table Of Contents(TOC) while you are writing your documentation. This TOC moves with your scroll, so your visitors can always go to other pages easily. 🔎 IN-BUILT ADVANCED SEARCH OPTION Assist your visitors to get the exact docs and reduce dependency on support with a built-in advanced live search & advanced search option(PRO) from the top. ⚙️ ADVANCED CUSTOMIZATION OPTION Customize documentation pages from settings or even add shortcode (PRO), page builder widgets, and more to get the full authority to make it stand out for your web visitors. 💯 100% COMPATIBILITY WITH ELEMENTOR PAGE BUILDER [FREE ELEMENTOR WIDGETS] Design amazing single docs and the docs archive page without any hassle with Elementor Page Builder using free Elementor widgets 🔥 SINGLE DOC & DOC ARCHIVE TEMPLATE WITH ELEMENTOR Create an amazing single doc & archieve template with advanced elements, and ready layouts with Elementor Theme Builder 🤖 WRITE DOCUMENTATION & FAQ WITH AI AUTO WRITER Use the powerful ‘’Write With AI’’ – auto writer feature that integrates ChatGPT to quickly generate detailed documentation & FAQs in a few clicks. 🔄 IMPORT AND EXPORT OPTION Migrate your valuable content and back up your knowledge base with just a few clicks with an easy import and export feature that seamlessly supports CSV and XML formats. ↪️ 3RD PARTY MIGRATION SUCH AS HELP SCOUT Seamless migration of the knowledge base from any 3rd party plugin solution like Help Scout with a single click to improve customer service capabilities. 🤖 INSTANT ANSWER TO REDUCE SUPPORT TICKETS (PRO) Help your customers browse the docs and knowledge base articles right from the chat window without leaving the page and reduce the support tickets. 📊 INSIGHTFUL ANALYTICS TO EVALUATE PERFORMANCE (PRO) Track and evaluate activities on your documentation page and improve customer experience. Also, analyze the site traffic to get insights into your Knowledge Base. 🆕 CREATE MULTIPLE KNOWLEDGE BASES (PRO) Create multiple knowledge bases for different products and provide instant support to your customers from one place 🔒 MANAGE INTERNAL KNOWLEDGE BASE (PRO) Restrict your knowledge base based on certain user roles and manage the Internal Knowledge Base to make your documentation private 🔗 ADD ATTACHMENT IN SINGLE DOCUMENTATION (PRO) Include attachments within each document to offer supplementary content and extra details, enhancing comprehension and accessibility. 📚 EMBED RELATED DOCS IN SINGLE DOCUMENTATION Incorporate relevant documentation into each document to promote supporting content and additional information. ⚡ AI-POWERED REAL-TIME RELATED DOCS (PRO) Automatically suggest the most relevant documentation to your readers using AI-powered, real-time related docs, helping users discover answers faster and stay engaged. 📙 GLOSSARY (PRO) Create glossaries for frequently used terms or technical jargon and showcase them as tooltips so readers can easily understand them. 📖 ENCYCLOPEDIA (PRO) Build an Encyclopedia page to display your glossary or documentation in alphabetical order and help readers easily find what they are looking for. 🤖 AI CHATBOT ADDON (PRO) BetterDocs AI Chatbot Addon allows instant, AI-powered support for your documentation, helping users quickly find answers and improve customer service more efficiently. It integrates seamlessly and enhances user satisfaction. 🔗 GIT INTEGRATION TO SYNC DOCS WITH GIT ACCOUNT (PRO) Instantly sync your documentation directly with your Git account and keep everything updated in one place. Manage changes, streamline workflows, and maintain accurate docs effortlessly with Git Integration. You don’t have to just take our word for it. See what one of the WordPress experts are saying: Sweet solution for adding a knowledge base to your website. Visit /docs to view the built-in page (URL is changeable in settings) Easy to create and manage with beautiful layouts and powerful search. -Nathan, iThemes 🙌 After reading this feature list, you can probably imagine BetterDocs is a great solution for creating knowledge bases for your website. Give BetterDocs a try. Want to unlock the advanced features? Upgrade to our Pro version 🚀 Backed By A Trusted Team This Documentation plugin is brought to you by the team behind WPDeveloper, a renowned name in the WordPress industry, trusted by 6 Million+ happy users. 👨‍💻 DOCUMENTATION AND SUPPORT For documentation and tutorials go to our Documentation For video tutorials go to our YouTube Playlist If you have any more questions, visit our support on the Plugin’s Forum For more information about features, FAQs and documentation, check out our website at BetterDocs Create better Docs, Knowledge Base and wiki with BetterDocs 💙 Loved BetterDocs? Join our Facebook Group Learn from our tutorials on YouTube Channel Or rate BetterDocs on WordPress 🔥 WHAT’S NEXT If you like BetterDocs, then consider checking out our other projects: Essential Addons For Elementor –Elementor widgets library with 2 Million+ active users in the WordPress repository. NotificationX – Powerful social proof & FOMO Marketing Plugin SchedulePress – Content Scheduling and Editorial Solution. EmbedPress– Embed & customize 150+ multimedia sources inwith one click with customization flexibility. Templately Ready Templates Library for Elementor & Block Editor with 6,000+ Versatile Designs. Visit WPDeveloper to learn more about how to do better in WordPress with Help Tutorial, Tips & Tricks!

Accordion, FAQ & Docs – Helpie FAQ is an advanced WordPress FAQ Plugin for effortlessly creating, editing, and embedding FAQs and Accordions on your WordPress website. You can create a stunning Docs pages easily (Coming Soon). You can create FAQ posts, assign them categories & tags and use responsive Toggle or Accordion-style, and display FAQs anywhere on the website. FAQs can be grouped and filtered using FAQ categories and tags and displayed using shortcodes, Elementor page builder, or as a widget in the theme. There is a basic shortcode builder with which you can add FAQs to all pages and posts. It has a FAQ block for Gutenberg Editor. You can use it as a general-purpose WordPress Accordion Plugin too. Display all FAQs in simple accordion style using the shortcode given below: [helpie_faq] Note : We’ve launched a new free WordPress contact form database and automation plugin called Tablesome to save contact form submissions, create responsive data tables, import and export tables as CSV & XLSX files, automatically export data to Mailchimp, Notion, Google Sheets and more. Do give it a try! See Demo Read Documentation Features Fully responsive Accordion/Toggle FAQ-Accordion block for Gutenberg Automatically adds FAQ Schema Basic FAQ Shortcode builder for all pages and posts FAQ-WooCommerce Integration FAQ-Accordion tab on WooCommerce product page Add FAQs in bulk using Groups Drag & Drop sorting of FAQs in Groups Inline FAQ search-bar Enable/Disable FAQ search-bar FAQ theme widget Display Popular and Recently Added/Updated FAQs Sorting and Filtering of FAQs Limit number of FAQs displayed FAQ List view display mode FAQ Header and Body styling options Elementor integration – Accordion/FAQ widgets Helpie Knowledge base integration Use Helpie KB categories for FAQs Display FAQs based on categories Display FAQs to all products/Product Categories in WooCommerce Adds URL attribute for FAQs See the video to Get Started: Installation, Activation, Adding FAQs and Using Shortcodes FAQ Groups to add FAQs in bulk Easily add a large number of questions and answers to create FAQ pages in the backend and embed them on any page or post with a shortcode. You can drag or drop to order the FAQs. You can add Categories to FAQs created in FAQ Groups. FAQ Header and Body Styling options You can customize the background color, font, font color, font size, and content padding of the FAQ Header and Body. You can also change the color of the Toggle icon to match the content. It also works with many popular WordPress themes and plugins such as Avada, Divi, Flatsome, Yoast, etc., FAQ for WooCommerce ( Woocommerce FAQs / Product FAQs ) An FAQ tab can be created on WooCommerce product pages and FAQs can be added and edited for individual WooCommerce products. It makes it easy to answer your customer’s common questions on the product pages themselves. It can also be used for non-FAQ content for WooCommerce accordion tabs. You can add FAQs to all WooCommerce products or specific product categories using Helpie FAQ Pro. For more information on WooCommerce integration see the video below: FAQ List View Display FAQs in a simple list display without accordion/toggle. FAQ Schema and heading tags will still apply in this display mode. You can also list FAQs based on Categories. FAQ for Elementor ( Elementor FAQ – Accordion widget ) Helpie FAQ plugin can be integrated with the Elementor page builder using 2 Elementor widgets. 1. Helpie FAQ – Dynamic Add Widget – to add Accordions to any Elementor page dynamically and edit the content using Elementor live editor 2. Helpie FAQ widget – to embed pre-made FAQs anywhere on the Elementor canvas. To Dynamically Create FAQs and Accordions with Elementor see the video below: To embed the pre-made FAQs with Elementor see the video below: FAQ block for Gutenberg ( Gutenberg FAQ Block ) Helpie FAQ provides an FAQ block for the new Gutenberg WordPress Editor, which allows you to add FAQs with all the settings and customizations in the editor itself. FAQ for Helpie Knowledge Base ( WordPress Knowledge Base + FAQs ) Helpie FAQ plugin can be integrated with Helpie Knowledge base plugin and the knowledge base categories can be used for FAQs. This can help add a FAQ section to your knowledge base based on categories. Helpie FAQs need not be used to display only frequently asked questions content. You can use it for any content which needs to be hidden until clicked You can also create a powerful FAQ / Knowledge Base section on your website using Elementor Page Builder. Check out how >> Helpie FAQ Pro Plugin Helpie FAQ Pro Plugin has features such as User FAQ submission by which any users can submit their Questions and Answers which can be added to the FAQs on that page with or without the approval of the admin. WooCommerce Questions and Answers (Q&A) Want to add an ‘Ask A Question’ section to WooCommerce products? Helpie FAQ allows you to add a Questions and Answers tab (Q&A Tab) to WooCommerce product pages, next to WooCommerce Description and Review tabs. The Admin, Customers or anyone with access can ask questions related to products and other Customers, Shop Manager or the Admin can add the product answers. LMS Support (for Groups) You can add FAQs to Courses and Lessons of LearnDash LMS, Tutor LMS and LearnPress LMS plugins. Premium Styling Options Helpie FAQ Pro allows you to customize almost every part of your FAQ section such as the FAQ Title, Toggle Icons, Category Title, in addition to the FAQ Header & Body background and content in the free plugin. FAQ Search Styling You can customize the background color, icon color, and font color of the search bar. FAQ Title Styling You can change the alignment, font, font color, and font size of the FAQ Title. You could also choose to hide or show the FAQ Title. Custom FAQ toggle icons You get to choose from a huge list of icons for FAQ open and close options. You can change the default toggle icons, their color, and their placement in the accordion. Custom Icon for FAQ & Category Titles You can place a icon before FAQ and Category Titles. Keep an title icon that best describes your FAQ and Categories. Other Pro Features Read More Link (Show Excerpt) in FAQs In the FAQ Body area, if you have long content you can show excerpt with limited words and display a Read More link to a single FAQ page. Pagination for FAQs When you have many number of FAQs, you can apply FAQ pagination for them and limit the number of FAQs displayed on a single page. Users can easily navigate to the next page and find the information they need. User FAQ submission Users can submit questions directly from the FAQ section, which you can directly publish there or it can be sent for moderation. Both Admin and Users will get email notifications. Keep FAQ Slug as Anchor link The default FAQ anchor link comes with FAQ Post Id. You can change the anchor link to show FAQ slugs for better identification. Search FAQs using tags You can add WordPress Tags to FAQs so that when users search using a given Tag as the keyword, all the FAQs attached to the Tag will be brought in the search results. This will helpful for users to find FAQs when they are searching for answers when there are many questions and answers. Create FAQs once and display them on multiple WooCommerce products You can display an FAQ on all products and for specific WooCommerce product categories. FAQ Insights and Analytics It helps you to understand your customers better. Know which FAQs are most read and see which keywords are most searched on your FAQ page. Auto-ordering of FAQs based on User Engagement It automatically brings the most viewed FAQs first to bring the most useful answers that your users are looking for. Category Accordion Menu for Woocommerce & Other CPTs