BetterCX Widget vs HubSpot All-In-One Marketing – Forms, Popups, Live Chat

The BetterCX Widget plugin provides a powerful, AI-driven customer support solution that integrates seamlessly into your WordPress website. This plugin offers a complete chat widget experience with advanced features, customizable appearance, and enterprise-grade security. Key Features AI-Powered Support: Intelligent chatbot that understands context and provides helpful responses Real-time Chat: Instant messaging with your customers Customizable Appearance: Match your brand with themes, colors, titles, and positioning options Embedded Mode Options: Flexible sizing (full, medium, small) and placement (top, center, bottom) for embedded contexts Component layout (is-component): Optional inline “component” mode for embedding the chat in-page (not floating); shortcode is_component="true" with optional component_min_height and per-element radius attributes Rich Media Support: Image upload and sharing capabilities for enhanced communication Branding Control: Customizable “Powered by BetterCX” attribution display Mobile Responsive: Optimized for all devices and screen sizes WordPress Integration: Native shortcode and widget support Event Tracking: Monitor user interactions and analytics Security First: GPLv2+ licensed, no tracking without consent Developer Friendly: Full API access and customization options How It Works Install & Activate: Install the plugin and activate it Get Your Key: Obtain your public key from the BetterCX dashboard Configure: Set your preferences in the admin settings Deploy: Use shortcodes, widgets, or automatic placement Monitor: Track interactions and improve customer support Integration Options Shortcode: [bettercx_widget] – Use anywhere in posts, pages, or widgets Widget Areas: Drag and drop into any widget area Automatic Placement: Global widget placement on all pages Custom Positioning: Left or right side positioning Embedded Sizing: Full screen, medium (60%), or small (40%) width with 4:3 aspect ratio Embedded Placement: Top, center, or bottom positioning for embedded widgets Component mode shortcode: Use [bettercx_widget is_component="true" ...] for the Stencil is-component layout; the plugin sets the isComponent property after load so boolean attributes work reliably (same pattern as embedded) Theme Integration: Seamless integration with any WordPress theme Privacy & Security This plugin is designed with privacy and security in mind: No Unauthorized Tracking: Only tracks with explicit user consent Local Asset Loading: All assets are bundled locally (no external CDN dependencies) No External Scripts: All JavaScript and CSS files are included in the plugin Secure Communication: All API calls use HTTPS encryption Data Minimization: Only collects necessary information for functionality GDPR Compliant: Follows European data protection regulations Opt-in Analytics: Analytics tracking requires explicit user consent No Third-party Dependencies: No external libraries loaded from CDNs Service Integration This plugin integrates with the BetterCX service to provide AI-powered customer support. The service: Processes chat messages to provide intelligent responses Stores conversation history for context Provides analytics and insights Offers enterprise-grade security and reliability Service Terms and Privacy: * Service Provider: BetterCX Inc. * Service URL: https://bettercx.ai * Terms of Service: https://bettercx.ai/terms * Privacy Policy: https://bettercx.ai/privacy * Data Processing: All data processing occurs on BetterCX servers * Data Retention: As per BetterCX privacy policy * User Rights: Users can request data deletion and opt-out of tracking Important: This plugin requires a BetterCX account and API key to function. The plugin is free, but the BetterCX service may have usage limits or pricing tiers. For more information about the BetterCX service, visit bettercx.ai. External Services This plugin uses the following external services: BetterCX API Service What it is: AI-powered customer support service that processes chat messages and provides intelligent responses. What data is sent: * Chat messages sent through the widget * Session information for authentication * Website origin for security validation When data is sent: * When a user sends a message through the chat widget * When the widget initializes and creates a session * When the widget needs to authenticate with the service Service Provider: BetterCX Inc. Terms of Service: https://bettercx.ai/terms Privacy Policy: https://bettercx.ai/privacy Google Translate API (Optional) What it is: Language detection service used to automatically detect the website’s language for proper widget localization. What data is sent: * Sample text from the website (first 1000 characters) * Only sent when automatic language detection is enabled When data is sent: * Only when the widget needs to detect the website’s language * Only if the language cannot be determined from HTML meta tags or browser settings Service Provider: Google LLC Terms of Service: https://policies.google.com/terms Privacy Policy: https://policies.google.com/privacy Note: This service is optional and only used for language detection. The widget will fall back to English if the service is unavailable or if the user has disabled this feature. Important: The Google Translate API usage is implemented in the compiled JavaScript files (/assets/p-*.js) and is only called when automatic language detection is enabled. The source code for this functionality is available in /src/services/theme.service.ts in the detectLanguageWithGoogleTranslate() method. Privacy Policy This plugin integrates with the BetterCX service to provide AI-powered customer support. Here’s what you need to know about privacy: Data Collection The plugin may collect the following information: * Chat messages sent through the widget * Session information for authentication * Basic usage analytics (with user consent) Data Usage Collected data is used to: * Provide AI-powered responses to customer inquiries * Maintain conversation context * Improve the service quality * Generate analytics and insights Data Storage Chat messages are stored securely on BetterCX servers Session data is stored temporarily for authentication No sensitive data is stored locally on your WordPress site User Rights Users have the right to: * Access their data * Request data deletion * Opt out of analytics tracking * Close the chat widget at any time Contact Information For privacy-related questions, contact: * Email: [email protected] * Website: bettercx.ai/privacy Service Terms This plugin integrates with the BetterCX service. By using this plugin, you agree to: BetterCX Terms of Service: bettercx.ai/terms BetterCX Privacy Policy: bettercx.ai/privacy WordPress.org Plugin Directory Guidelines The BetterCX service is provided by BetterCX Inc. and is subject to their terms and conditions. Support Getting Help Plugin Documentation: Check the plugin settings page for usage instructions WordPress.org Forums: Post questions in the plugin support forum BetterCX Support: Visit bettercx.ai/support Email Support: Contact [email protected] Reporting Issues If you encounter any issues: 1. Check the plugin settings and configuration 2. Test with a default WordPress theme 3. Disable other plugins temporarily 4. Check the browser console for errors 5. Report the issue with detailed information Feature Requests We welcome feature requests! Please: * Check if the feature already exists * Describe the use case clearly * Explain how it would benefit users * Submit through our support channels Development Source Code This plugin includes human-readable source code in the /src/ directory: * TypeScript/React source files for the widget component * SCSS source files for styling * Service layer source code * Type definitions * Build configuration files The source code is licensed under the MIT License (GPLv2+ compatible) and is provided to meet WordPress.org requirements for human-readable code. Source Code Location: The complete source code is available in the /src/ directory of this plugin, including: – /src/components/ – React/TypeScript components – /src/services/ – API and authentication services – /src/types/ – TypeScript type definitions – /src/utils/ – Utility functions – /src/global/ – Global styles Building To build the widget from source: 1. Navigate to the /src/ directory 2. Run npm install to install dependencies 3. Run npm run build to build the widget 4. The built files will be output to the assets/ directory Build Process: The plugin uses Stencil.js build system to compile TypeScript/React source code into web components. The build process: 1. Compiles TypeScript source files from /src/ directory 2. Bundles and minifies JavaScript/CSS assets 3. Outputs compiled files to /assets/ directory 4. Generates multiple output formats (ES modules, SystemJS, UMD) Contributing This plugin is open source and welcomes contributions: * Fork the repository * Create a feature branch * Follow WordPress coding standards * Submit a pull request Code Standards The plugin follows: * WordPress PHP Coding Standards * WordPress JavaScript Coding Standards * WordPress CSS Coding Standards * PSR-12 coding standards where applicable Testing Before submitting changes: * Test with multiple WordPress versions * Test with different themes * Test with other plugins * Run PHP linting tools * Test JavaScript functionality License This plugin is licensed under the GPLv2 or later. This program is free software; you can redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation; either version 2 of the License, or (at your option) any later version. This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details. Credits Development Team BetterCX Team – Plugin development and maintenance WordPress Community – Testing and feedback Open Source Contributors – Code improvements and bug fixes Third-Party Libraries This plugin uses the following open source libraries: * BetterCX Widget (MIT License) * WordPress Core APIs (GPLv2+) * Modern JavaScript (ES6+) Acknowledgments Special thanks to: * WordPress.org Plugin Directory team * WordPress community contributors * Beta testers and early adopters * All users who provide feedback and suggestions Technical Details Requirements WordPress 5.0 or higher PHP 7.4 or higher Modern web browser (Chrome 60+, Firefox 55+, Safari 12+, Edge 79+) HTTPS recommended for production use Performance Lightweight and fast loading Optimized asset delivery Minimal database queries Efficient caching mechanisms Security Input sanitization and validation Output escaping Nonce verification Capability checks Secure API communication Compatibility WordPress 5.0 – 6.8+ PHP 7.4 – 8.3+ All major browsers Mobile and tablet devices Popular WordPress themes Major page builders Additional Information Plugin URI https://wordpress.org/plugins/bettercx-widget/ Author URI https://bettercx.ai Tags chat, widget, customer support, ai, privacy, live chat, support, customer service, chatbot, bettercx, artificial intelligence, automation, help desk, customer experience Requires Plugins None Network No Multisite Yes, works with WordPress Multisite Export Yes, settings can be exported and imported Import Yes, settings can be imported from exported files Last Updated 2026-04-28 Version 1.0.30 Minimum WordPress Version 5.0 Tested WordPress Version 6.8 Minimum PHP Version 7.4 Tested PHP Version 8.3 Stable Tag 1.0.30 Development Version 1.0.30 Requires at least 5.0 Tested up to 6.8 Requires PHP 7.4 License GPLv2 or later License URI https://www.gnu.org/licenses/gpl-2.0.html Text Domain bettercx-widget Domain Path /languages Network false Update URI https://wordpress.org/plugins/bettercx-widget/

HubSpot is a CRM platform with all the tools and integrations you need for marketing, sales, and customer service. Each product in the platform is powerful alone, but the real magic happens when you use them together. See for yourself in the free HubSpot WordPress plugin. Build a relationship with your audience and grow your business with HubSpot. HubSpot’s all-in-one WordPress plugin allows you to manage contacts (CRM), create the best email marketing campaigns, engage visitors with live chat and chatbots, add beautiful forms to pages, and more. Use HubSpot to: 💬 Connect with visitors on your site in real-time using live chat and chatbots. 📋 Capture leads with ease — build custom forms or link existing forms from your website in minutes. 📧 Nurture your leads by sending newsletters & automating email marketing campaigns. 📈 Track the health of your business with easy-to-understand analytics dashboards. 🚀 See a unified timeline of a contact’s page views, past conversations, and more in the smart WordPress CRM plugin. Ready to get started? Click download in the top right corner of the page. CRM & Contact Management Platform Your CRM in the HubSpot WordPress plugin is your company’s command center. It’s the place where you can track every single customer interaction and get a 360-degree view of your customers. You can even use it to manage or automate marketing, sales, and service processes.] With HubSpot CRM, you don’t need to jump from tool to tool to keep track of everything. Instead, you can store all of your data in one place. HubSpot’s free WordPress CRM gives you ultimate visibility into customer interactions across every team in your organization. That means that everyone will be on the same page—from marketing to sales to customer service—and able to help your customers more effectively. Best of all, if you’re planning on growing your business (or you already are), HubSpot has the tools to grow with you. Features of our top WordPress CRM that you’ll love, suited specifically for your business needs: ✅ Lead generation & lead management on your WordPress website ✅ Pipeline management ✅ WordPress email marketing ✅ WordPress reporting dashboard ✅ Contact management ✅ Prospect tracking Streamline your entire business with the free CRM solution that has something for everyone. Try the HubSpot CRM plugin today. Email Newsletter & Marketing Automation Software Would you like to enhance your WordPress email marketing campaigns or build the best email newsletter templates? 🤔 Maybe you’d like to explore different automation features, build professional emails in minutes, and send them to your entire contact database with ease. Try the HubSpot WordPress email marketing plugin today. Customers love our free email marketing software for features like: 🤩 20+ pre-designed free email templates to match your campaign goals. (Choose from free newsletter templates, eBooks, welcome emails, and more!) All you have to do is add your content and press send! ⚒️ Drag and drop WordPress newsletter builder. Build beautiful newsletter templates with the HubSpot WordPress plugin. Create custom newsletter templates effortlessly with a drag-and-drop builder. Test out newsletters before you send them, schedule publications for the best time to convert, optimize for mobile devices, and save your own email designs to use again later. Send newsletters to targeted contact lists all within the free WordPress newsletter plugin tool.. Adjust typography, designs, colors, and more to create email campaigns your subscribers will love! 🤖 Email automation software, email tracking, and A/B testing tools. Send automated emails anytime someone fills out a form or engages with your live chat & chatbots. You can send messages immediately or use email scheduling to send messages later. Setup an A/B test of your newsletter while designing it. Test out different email calls to action and optimize your newsletters with the best performing versions. Email is one of the most effective ways to stay connected to your audience. With email tracking, all of your emails are logged in your database. You can measure email engagement with reports for delivery rates, open rates, and click-through rates — and use that information to improve campaigns. Live Chat & Chatbots Make your website a 24-hour marketing machine on autopilot with the HubSpot WordPress live chat plugin. Live website chat inside the HubSpot WordPress plugin streamlines the customer experience, making it easier than ever for you to engage with website visitors leads, convert them into customers, and provide them with the support they need. HubSpot’s free WordPress live chat solution software offers: 😀 Custom styling to match your website 🤖 A variety of chatbot options including: ✅ Concierge chatbot ✅ Qualify leads chatbot ✅ Meetings chatbot ✅ Tickets chatbot ✅ Knowledge base & support chatbot ✅ Offline chatbot 📲 Real-time live messaging on the go via HubSpot’s mobile app 👨‍💻 A Slack integration to receive and respond to live chat notifications 🕐 24/7 live chat support on autopilot Our free live chat plugin feature helps you turn website visitors into customers by providing insightful, real-time support. Forms & Popups Want to know the easiest way to learn more about your visitors? Ask them directly. The problem is that forms can come in so many different shapes and sizes that it’s hard to know where to start. That’s why HubSpot has options for you. ​​HubSpot’s form builder and popup plugin give you the power to create or edit forms in just a few clicks. First, get familiar with our different form types: ✅ Embedded ✅ Standalone page ✅ Dropdown banner ✅ Slide in left/right box Then, when you’re ready to go, pick a custom template: ✅ Contact us ✅ Newsletter sign up form template ✅ Event registration template ✅ Talk to an expert template ✅ Book a meeting template ✅ Gated content template ✅ More coming soon Choose from a variety of settings, color schemes, and fonts — or start from scratch. HubSpot comes with an intuitive form and popup builder that simplifies the process, no matter what type of form you have in mind. Rather stick with your existing forms and popup plugin? That’s fine too! HubSpot integrates with most WordPress form builders, form creators, and popup builders out-of-the-box so you don’t have to worry about a thing. Analytics Customers are browsing your website, but what are they actually looking at? The HubSpot WordPress plugin gives you a straightforward, visual answer. With built-in marketing analytics (email analytics, web traffic analytics, WordPress analytics), it’s easy to understand which marketing actions are driving the most results… and which ones you need to fix. Quickly see how your forms, popup forms, live chat & chatbots, email marketing, and sales follow-ups are helping grow your business. 👩‍💻 Get a complete picture of who’s on your site. What pages are being looked at? Who is visiting the pages? How long do they stay on-site? What parts of the site do they spend the most time on? With our plugin, you’ll be able to see everything about your visitor behavior in one place—and learn how to convert them into customers! 📈 Get detailed reports across marketing channels. Create detailed reports on performance of various assets, from blog posts and landing pages to email campaigns and more. Arrange these views in dashboards in your plugin, so you can easily see the performance of your website and make data-driven decisions. Seamless Integrations Ready to get started? Now you can easily integrate HubSpot with over 1030 integrations including: 💻 Social Media Software, Analytics, & Advertising Software Integrations ✅ Adroll ✅ Facebook Ads ✅ Facebook Messenger ✅ Google Ads ✅ Hotjar ✅ Instagram ✅ Linkedin Ads ✅ Twitter ✅ YouTube 📲 Communications & Design Integrations ✅ Canva ✅ HelloSign ✅ Slack ✅ Vidyard ✅ Integromat ✅ Zoom 🖥️ CRM, Email Marketing, & Marketing Automation Integrations ✅ Active Campaign ✅ Campaign Monitor ✅ Constant Contact ✅ Drip ✅ Gmail ✅ Hustle ✅ Mailchimp ✅ Ontraport ✅ Outlook ✅ Salesforce ✅ Sendinblue ✅ WP Fusion ✅ Zoho ✅ Neverbounce ✅ Email Delivery Optimization by Seventh Sense 💵 E-commerce (Online Store), Recurring Payment, & Payment Processing Integrations ✅ BigCommerce ✅ Shopify ✅ Stripe ✅ WooCommerce 📆 Events & Meeting Scheduling Software Integrations ✅ Calendly ✅ Eventbrite ✅ The Events Calendar 📋 Forms, Landing Page Builders, & CRO Integrations ✅ Elementor ✅ Formidable Forms ✅ Forminator ✅ Gravity Forms ✅ Instapage ✅ JotForm ✅ Kali Forms ✅ MailOptIn ✅ Ninja Forms ✅ OptInMonster ✅ Sumo ✅ Survey Monkey ✅ Typeform ✅ Unbounce ✅ WPForms 💬 Live Chat & Customer Support Software Integrations ✅ Drift ✅ Front ✅ Help Scout ✅ Intercom ✅ LiveChat ✅ Pure Chat ✅ Zendesk ✅ Sakari SMS ✅ Treble.ai 🔋 Productivity & Project Management Software Integrations ✅ Asana ✅ Jira What are people saying about the HubSpot plugin? “HubSpot was a big factor in helping us scale WP Buffs to $1M in revenue. Their plugin and sales CRM made our sales process so much more professional and kept us fully organized as we grew from 1 salesperson to 4. Plus, the reporting dashboards allow me to know where our sales game is strong and where we can still improve with just a few clicks. Needless to say, I’m all in on HubSpot.” – Joe Howard, Founder & CEO, WP Buffs “HubSpot educates marketers beyond just the anonymous web analytics they get from Google Analytics. Instead, it digs down to individual users.” – Michael Shoup, Founder / CEO, 12South Marketing “HubSpot dramatically cuts down the time I spend on marketing. We used to spend tons of time generating very few inbound leads, but those numbers have gone through the roof with minimal effort.” – Brian Ruhlmann, Director of Sales & Marketing, AdmitHub