BetterCX Widget
The BetterCX Widget plugin provides a powerful, AI-driven customer support solution that integrates seamlessly into your WordPress website. This plugin offers a complete chat widget experience with advanced features, customizable appearance, and enterprise-grade security. Key Features AI-Powered Support: Intelligent chatbot that understands context and provides helpful responses Real-time Chat: Instant messaging with your customers Customizable Appearance: Match your brand with themes, colors, titles, and positioning options Embedded Mode Options: Flexible sizing (full, medium, small) and placement (top, center, bottom) for embedded contexts Component layout (is-component): Optional inline “component” mode for embedding the chat in-page (not floating); shortcode is_component="true" with optional component_min_height and per-element radius attributes Rich Media Support: Image upload and sharing capabilities for enhanced communication Branding Control: Customizable “Powered by BetterCX” attribution display Mobile Responsive: Optimized for all devices and screen sizes WordPress Integration: Native shortcode and widget support Event Tracking: Monitor user interactions and analytics Security First: GPLv2+ licensed, no tracking without consent Developer Friendly: Full API access and customization options How It Works Install & Activate: Install the plugin and activate it Get Your Key: Obtain your public key from the BetterCX dashboard Configure: Set your preferences in the admin settings Deploy: Use shortcodes, widgets, or automatic placement Monitor: Track interactions and improve customer support Integration Options Shortcode: [bettercx_widget] – Use anywhere in posts, pages, or widgets Widget Areas: Drag and drop into any widget area Automatic Placement: Global widget placement on all pages Custom Positioning: Left or right side positioning Embedded Sizing: Full screen, medium (60%), or small (40%) width with 4:3 aspect ratio Embedded Placement: Top, center, or bottom positioning for embedded widgets Component mode shortcode: Use [bettercx_widget is_component="true" ...] for the Stencil is-component layout; the plugin sets the isComponent property after load so boolean attributes work reliably (same pattern as embedded) Theme Integration: Seamless integration with any WordPress theme Privacy & Security This plugin is designed with privacy and security in mind: No Unauthorized Tracking: Only tracks with explicit user consent Local Asset Loading: All assets are bundled locally (no external CDN dependencies) No External Scripts: All JavaScript and CSS files are included in the plugin Secure Communication: All API calls use HTTPS encryption Data Minimization: Only collects necessary information for functionality GDPR Compliant: Follows European data protection regulations Opt-in Analytics: Analytics tracking requires explicit user consent No Third-party Dependencies: No external libraries loaded from CDNs Service Integration This plugin integrates with the BetterCX service to provide AI-powered customer support. The service: Processes chat messages to provide intelligent responses Stores conversation history for context Provides analytics and insights Offers enterprise-grade security and reliability Service Terms and Privacy: * Service Provider: BetterCX Inc. * Service URL: https://bettercx.ai * Terms of Service: https://bettercx.ai/terms * Privacy Policy: https://bettercx.ai/privacy * Data Processing: All data processing occurs on BetterCX servers * Data Retention: As per BetterCX privacy policy * User Rights: Users can request data deletion and opt-out of tracking Important: This plugin requires a BetterCX account and API key to function. The plugin is free, but the BetterCX service may have usage limits or pricing tiers. For more information about the BetterCX service, visit bettercx.ai. External Services This plugin uses the following external services: BetterCX API Service What it is: AI-powered customer support service that processes chat messages and provides intelligent responses. What data is sent: * Chat messages sent through the widget * Session information for authentication * Website origin for security validation When data is sent: * When a user sends a message through the chat widget * When the widget initializes and creates a session * When the widget needs to authenticate with the service Service Provider: BetterCX Inc. Terms of Service: https://bettercx.ai/terms Privacy Policy: https://bettercx.ai/privacy Google Translate API (Optional) What it is: Language detection service used to automatically detect the website’s language for proper widget localization. What data is sent: * Sample text from the website (first 1000 characters) * Only sent when automatic language detection is enabled When data is sent: * Only when the widget needs to detect the website’s language * Only if the language cannot be determined from HTML meta tags or browser settings Service Provider: Google LLC Terms of Service: https://policies.google.com/terms Privacy Policy: https://policies.google.com/privacy Note: This service is optional and only used for language detection. The widget will fall back to English if the service is unavailable or if the user has disabled this feature. Important: The Google Translate API usage is implemented in the compiled JavaScript files (/assets/p-*.js) and is only called when automatic language detection is enabled. The source code for this functionality is available in /src/services/theme.service.ts in the detectLanguageWithGoogleTranslate() method. Privacy Policy This plugin integrates with the BetterCX service to provide AI-powered customer support. Here’s what you need to know about privacy: Data Collection The plugin may collect the following information: * Chat messages sent through the widget * Session information for authentication * Basic usage analytics (with user consent) Data Usage Collected data is used to: * Provide AI-powered responses to customer inquiries * Maintain conversation context * Improve the service quality * Generate analytics and insights Data Storage Chat messages are stored securely on BetterCX servers Session data is stored temporarily for authentication No sensitive data is stored locally on your WordPress site User Rights Users have the right to: * Access their data * Request data deletion * Opt out of analytics tracking * Close the chat widget at any time Contact Information For privacy-related questions, contact: * Email:
[email protected] * Website: bettercx.ai/privacy Service Terms This plugin integrates with the BetterCX service. By using this plugin, you agree to: BetterCX Terms of Service: bettercx.ai/terms BetterCX Privacy Policy: bettercx.ai/privacy WordPress.org Plugin Directory Guidelines The BetterCX service is provided by BetterCX Inc. and is subject to their terms and conditions. Support Getting Help Plugin Documentation: Check the plugin settings page for usage instructions WordPress.org Forums: Post questions in the plugin support forum BetterCX Support: Visit bettercx.ai/support Email Support: Contact
[email protected] Reporting Issues If you encounter any issues: 1. Check the plugin settings and configuration 2. Test with a default WordPress theme 3. Disable other plugins temporarily 4. Check the browser console for errors 5. Report the issue with detailed information Feature Requests We welcome feature requests! Please: * Check if the feature already exists * Describe the use case clearly * Explain how it would benefit users * Submit through our support channels Development Source Code This plugin includes human-readable source code in the /src/ directory: * TypeScript/React source files for the widget component * SCSS source files for styling * Service layer source code * Type definitions * Build configuration files The source code is licensed under the MIT License (GPLv2+ compatible) and is provided to meet WordPress.org requirements for human-readable code. Source Code Location: The complete source code is available in the /src/ directory of this plugin, including: – /src/components/ – React/TypeScript components – /src/services/ – API and authentication services – /src/types/ – TypeScript type definitions – /src/utils/ – Utility functions – /src/global/ – Global styles Building To build the widget from source: 1. Navigate to the /src/ directory 2. Run npm install to install dependencies 3. Run npm run build to build the widget 4. The built files will be output to the assets/ directory Build Process: The plugin uses Stencil.js build system to compile TypeScript/React source code into web components. The build process: 1. Compiles TypeScript source files from /src/ directory 2. Bundles and minifies JavaScript/CSS assets 3. Outputs compiled files to /assets/ directory 4. Generates multiple output formats (ES modules, SystemJS, UMD) Contributing This plugin is open source and welcomes contributions: * Fork the repository * Create a feature branch * Follow WordPress coding standards * Submit a pull request Code Standards The plugin follows: * WordPress PHP Coding Standards * WordPress JavaScript Coding Standards * WordPress CSS Coding Standards * PSR-12 coding standards where applicable Testing Before submitting changes: * Test with multiple WordPress versions * Test with different themes * Test with other plugins * Run PHP linting tools * Test JavaScript functionality License This plugin is licensed under the GPLv2 or later. This program is free software; you can redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation; either version 2 of the License, or (at your option) any later version. This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details. Credits Development Team BetterCX Team – Plugin development and maintenance WordPress Community – Testing and feedback Open Source Contributors – Code improvements and bug fixes Third-Party Libraries This plugin uses the following open source libraries: * BetterCX Widget (MIT License) * WordPress Core APIs (GPLv2+) * Modern JavaScript (ES6+) Acknowledgments Special thanks to: * WordPress.org Plugin Directory team * WordPress community contributors * Beta testers and early adopters * All users who provide feedback and suggestions Technical Details Requirements WordPress 5.0 or higher PHP 7.4 or higher Modern web browser (Chrome 60+, Firefox 55+, Safari 12+, Edge 79+) HTTPS recommended for production use Performance Lightweight and fast loading Optimized asset delivery Minimal database queries Efficient caching mechanisms Security Input sanitization and validation Output escaping Nonce verification Capability checks Secure API communication Compatibility WordPress 5.0 – 6.8+ PHP 7.4 – 8.3+ All major browsers Mobile and tablet devices Popular WordPress themes Major page builders Additional Information Plugin URI https://wordpress.org/plugins/bettercx-widget/ Author URI https://bettercx.ai Tags chat, widget, customer support, ai, privacy, live chat, support, customer service, chatbot, bettercx, artificial intelligence, automation, help desk, customer experience Requires Plugins None Network No Multisite Yes, works with WordPress Multisite Export Yes, settings can be exported and imported Import Yes, settings can be imported from exported files Last Updated 2026-04-28 Version 1.0.30 Minimum WordPress Version 5.0 Tested WordPress Version 6.8 Minimum PHP Version 7.4 Tested PHP Version 8.3 Stable Tag 1.0.30 Development Version 1.0.30 Requires at least 5.0 Tested up to 6.8 Requires PHP 7.4 License GPLv2 or later License URI https://www.gnu.org/licenses/gpl-2.0.html Text Domain bettercx-widget Domain Path /languages Network false Update URI https://wordpress.org/plugins/bettercx-widget/
Top keywords
- bettercx37×2.16%
- service28×1.63%
- wordpress25×1.46%
- widget22×1.28%
- data18×1.05%
- privacy17×0.99%
- support16×0.93%
- source15×0.87%
- ai13×0.76%
- https13×0.76%
- bettercx ai12×0.70%
- chat12×0.70%
Enable Abilities for MCP
Enable Abilities for MCP gives you full control over which WordPress Abilities are available to AI assistants through the MCP (Model Context Protocol) Adapter. WordPress 6.9 introduced the Abilities API, allowing external tools to discover and execute actions on your site. This plugin extends that functionality by registering a comprehensive set of content management abilities and providing a simple admin interface to toggle each one on or off. Connect from claude.ai with just a URL Since version 2.1 the plugin ships an embedded OAuth 2.1 server built for claude.ai custom connectors. Add your site in claude.ai → Settings → Connectors, log in with your WordPress user, approve the consent screen — connected. No Client ID, no Application Password, no local configuration. Works from the claude.ai web app, mobile apps, and Claude Desktop Each team member authenticates with their own WordPress account and role — a subscriber can never do what only an editor should Every ability execution lands in the activity log under the real user’s name Works on single sites, subdirectory installs, and multisite networks (network-activate so the main site serves the OAuth discovery documents for every subsite) Prefer tokens? Application Passwords (per-user) and a single-admin Bearer token connect Claude Desktop / Claude Code, OpenAI Codex CLI, and Google Antigravity — the Connection tab generates ready-to-paste configuration for each client, and fills in your credentials automatically. Features 91 abilities organized in 18 categories: Core, Read, Write, SEO (Rank Math), SEO (SEOPress), SEO (Yoast), Navigation Menus, Utility, Multilanguage, Custom Post Types, WooCommerce, The Events Calendar, Code Snippets, JetEngine Options Pages, Elementor, LearnDash, Tutor LMS, and AI Agent Readiness (llms.txt) WooCommerce integration — dedicated abilities to manage products, orders, and customers using the native WooCommerce API (HPOS-compatible, formally declared) The Events Calendar integration — list, get, create, and update events with venue, organizer, and date filters claude.ai OAuth custom connector — connect from claude.ai (web, mobile, or desktop) with zero local setup: an embedded OAuth 2.1 server with Client ID Metadata Document (CIMD) support lets each user log in with their own WordPress account and role Admin dashboard with toggle switches for each ability Per-ability control — expose only what you need Third-party ability control — abilities registered by other MCP-ready plugins (e.g. Fluent Forms) appear in the same dashboard, grouped by plugin, with the same per-ability toggles; disabling one removes it from every MCP server on the site Secure by design — proper capability checks, input sanitization, and per-post permission validation WPCS compliant — fully passes WordPress Coding Standards (phpcs) MCP-ready — all abilities include show_in_rest and mcp.public metadata Available Abilities Read (safe, query-only): Get posts with filters (status, category, tag, search) Get single post details (content, SEO meta, featured image) Get categories, tags, pages, comments, media, and users Write (create & modify): Create, update, and delete posts Create categories and tags Create pages Moderate comments Reply to comments as the authenticated user Upload images from external URLs to the media library (with optional auto-assign as featured image) Duplicate any post, page, or custom post type item — including all post meta (ACF, SEO, featured image) and taxonomy terms; saved as a draft by default SEO — Rank Math: Get full Rank Math metadata for any post/page (title, description, keywords, robots, Open Graph, SEO score) Update Rank Math metadata: SEO title, description, focus keyword, canonical URL, robots, Open Graph, primary category, pillar content SEO — SEOPress: Get full SEOPress metadata for any post/page (title, description, focus keyword, robots, canonical, Open Graph, Twitter Card) Update SEOPress metadata: SEO title, description, focus keyword, canonical URL, robots directives, Open Graph, Twitter Card SEO — Yoast SEO: Get full Yoast SEO metadata for any post/page (title, description, focus keyphrase, canonical, robots, Open Graph, Twitter Card) Update Yoast SEO metadata: SEO title, description, focus keyphrase, canonical URL, robots (noindex, nofollow, advanced), Open Graph, Twitter Card Get Yoast sitemap index — fetch and parse the sitemap index, returning all registered sitemap URLs with last modification date Custom Post Types: List all registered custom post types with configuration and taxonomies Get items from any CPT with filtering, search, and taxonomy queries Get full details of a CPT item including all meta fields (WooCommerce, ACF, JetEngine, etc.) Create, update, and delete CPT items with taxonomy and meta field support Get CPT taxonomies with their terms Assign taxonomy terms to CPT items WooCommerce: List products with price, SKU, stock status, categories, and type Get full product detail including gallery, attributes, and variations Update product price, sale price, stock quantity, and status List orders with customer, total, status, and date (HPOS-compatible) Get full order detail: line items, billing/shipping, totals, and notes Update order status with optional note List customers with email, name, total spent, and order count The Events Calendar: List events with start/end date, venue, organizer, and date range filter Get full event detail with resolved venue address and organizer contact Create new events with title, description, dates, venue, and organizer Update existing events Navigation Menus: List menus with item counts and theme locations, and get one menu’s full item hierarchy Create a new menu, and add pages, posts, categories, tags, or custom URLs as items (with parent and position) Update an item’s title, URL, parent, or position Remove an item, assign a menu to a theme location, or delete a menu entirely (opt-in — destructive) Tutor LMS: Read a lesson’s video source configuration (type, value, and runtime) Set a lesson’s video source (external URL, YouTube, Vimeo, HTML5, or a third-party source such as Bunny.net) using Tutor’s own storage function — avoids the string-only limitation of the generic Update Post Meta ability, which Tutor cannot read back List courses, and get a single course’s full detail with its topics/lessons hierarchy Get a user’s enrollment status and completion progress for a course Get a user’s quiz attempt results, optionally filtered to a single quiz Enroll a user in a course, and unenroll them (both opt-in, manage_options only) Utility: Search and replace text in post content Site statistics overview (includes custom post type counts) Update any post meta field by exact key (with protected internal key blocklist) Requirements WordPress 6.9 or later (Abilities API) MCP Adapter plugin installed and configured PHP 8.0 or later