Better Chat Support for Messenger vs Ulasaslan Multi-Agent Chat

Better Chat Support for Messenger is a free WordPress plugin that adds a Facebook Messenger chat button to your website. Visitors click the floating chat bubble and start a conversation with you on Messenger in just a few clicks — no coding required. Turn website visitors into conversations: when someone is browsing your products or services and has a question, they can message you instantly through the floating bubble or any of the call-to-action buttons included in the plugin. You get pre-filled messages, a name-and-message lead form, customizable buttons, availability control based on your timezone, offline messaging, and a built-in analytics dashboard — all in the free version. 👁️Plugin Demo | 🚀Pro Version | 👩🏼‍💻Support | 🌟Rate this plugin Video demo WHY BETTER CHAT SUPPORT FOR MESSENGER Facebook Messenger is one of the world’s most-used messaging platforms, which makes it a natural customer support channel. This plugin lets you tap into it without any technical setup. Lightweight and fast — Installs in a few clicks and won’t slow down your site. Fully customizable — Choose button styles, sizes, positions, colors, and animations to match your design. Instant replies — Respond to customers in real time instead of waiting on email or phone. Save time and money — Reduce repetitive calls and emails by routing inquiries to one place. Build relationships — Faster, friendlier support leads to higher satisfaction and repeat customers. Privacy-friendly analytics — Track visitors, views, and conversions from your own WordPress dashboard, with no third-party service required. CORE FEATURES Single agent support – Add a floating chat bubble tied to a single Facebook Messenger account so visitors can reach you instantly. Call-to-action buttons – Place Messenger buttons anywhere on your site — pages, posts, or sidebars — each with its own independent settings. Availability hours – Set active hours per day of the week for the floating bubble and individual buttons. Timezone control – Set your timezone so availability hours reflect your local time, not the visitor’s device clock. Offline messaging – Automatically show an offline status message to visitors outside your available hours. GDPR compliance – Enable a GDPR consent checkbox with your own custom notice before visitors start chatting. Floating bubble animations – Choose from multiple entrance and idle animations to make your chat widget stand out without custom CSS. Elementor widget – Drag-and-drop Elementor widget with full design control: colors, sizing, icons, and CTA text — no code required. Gutenberg block – Native block editor support with the same full design options as the Elementor widget. Built-in Analytics Dashboard – Track visitors, widget views, and conversions directly from your WordPress admin — no third-party service required. The React-powered dashboard displays a performance trendline chart, device breakdown (desktop, mobile, other), and country and browser statistics with date range filtering. Shortcode support – Use [mcs_messenger] to place a Messenger button anywhere on your site with 20+ attributes for full control over style, availability, colors, and CTA text. Auto-open popup – Configure the chat bubble to open automatically on page load, with an optional delay timer to trigger it after a set number of seconds. Chat layout options – Choose between an agent card layout (photo, name, greeting) and a simple button layout depending on your design preference. Device visibility & positioning – Show or hide the bubble per device (desktop, tablet, mobile) and set independent screen position with pixel-level offset for each. Theme styles – Switch between Flat and Custom theme styles, toggle light/dark mode, and upload a custom background image for the chat popup. Custom colors – Set primary and secondary colors to match your brand without touching any CSS. Google Fonts – Pick any Google Font for the chat widget typography directly from the settings panel. Custom CSS & JavaScript – Add your own CSS and JS from the Advanced settings tab — only loaded when the chat widget is active. Translation ready – Fully compatible with .po/.mo translation workflows and any WordPress translation plugin. PREMIUM FEATURES 👉 Everything in Free: You will get all the free features in premium version. 👉 Unlimited Chat agents You will able to add unlimited agents for chat in different way. There has several options to preset them like grid, list, search feature and many more. 👉 Premium Support If you face any issue and create a support ticket regarding that we will back to you within 6 hours with solution. 👉 Lifetime update The premium plugin is totally lifetime deal with lifetime new update. There is no need for yearly renewals. External services Better Chat Support For Messenger uses Appsero SDK to collect some telemetry data upon user’s confirmation. This helps us to troubleshoot problems faster & make product improvements. Appsero SDK does not gather any data by default. The SDK only starts gathering basic telemetry data when a user allows it via the admin notice. We collect the data to ensure a great user experience for all our users. Integrating Appsero SDK DOES NOT IMMEDIATELY start gathering data, without confirmation from users in any case. Learn more about how Appsero collects and uses this data. OTHER AMAZING PRODUCTS FROM ThemeAtelier ➡️ Better WhatsApp Chat Support – A WordPress plugin that allows website owners to easily add a WhatsApp chat bubble to their website and comes with Gutenberg, Elementor and Shortcode options. ➡️ Eventful – Events Showcase For The Events Calendar – Elevate your event management with this dynamic addon, enhancing ‘The Events Calendar’ with versatile layouts, advanced filtering, and user-friendly features for superior event showcasing. ➡️ Darkify Dark Mode – Lightweight, customizable WordPress dark mode plugin for a sleek, accessible, and eye-friendly experience on both frontend and admin dashboard. ➡️ Eventful for Elementor – Events Showcase For The Events Calendar and Elementor – Elevate your event management with this dynamic addon, enhancing ‘The Events Calendar’ with versatile layouts, advanced filtering, and user-friendly features for superior event showcasing. ➡️ Greet – Video Bubble Warm Welcome Plugin – A powerful and user-friendly video bubble plugin for WordPress that provides website owners with the opportunity to create a dynamic and engaging welcome experience for their visitors. ➡️ Domain For Sale – Transform your unused domain names into cash with this easy-to-use plugin that provides a professional template, customizable options, and a contact form for effortless selling.

Ulasaslan Multi-Agent Chat adds a floating contact button to your WordPress site. Visitors can choose which department to contact (Sales, Support, Billing…) and the message opens directly in WhatsApp with a pre-filled greeting. Features Multi-department routing — Add multiple departments, each with its own WhatsApp number and pre-filled message. Visitors choose who to contact from a popup panel. Working hours control — Set open hours per day of the week. Outside those hours you can hide the button, show an offline message, or keep it active. Click analytics — Every button click is logged in your WordPress database. View totals by department, page, and time period from the admin dashboard. Customisable appearance — Choose button position, colour, and size. No coding required. No external services — The only external request is the standard WhatsApp wa.me link when a visitor clicks. No data is sent to third parties. Privacy Ulasaslan Multi-Agent Chat records the page URL, browser type, and IP address of button clicks for analytics. All data is stored in your own database. No data is shared with third parties. Update your site’s Privacy Policy accordingly.