Better Chat Support for Messenger vs SmartLink Chatbox

Better Chat Support for Messenger is a free WordPress plugin that adds a Facebook Messenger chat button to your website. Visitors click the floating chat bubble and start a conversation with you on Messenger in just a few clicks — no coding required. Turn website visitors into conversations: when someone is browsing your products or services and has a question, they can message you instantly through the floating bubble or any of the call-to-action buttons included in the plugin. You get pre-filled messages, a name-and-message lead form, customizable buttons, availability control based on your timezone, offline messaging, and a built-in analytics dashboard — all in the free version. 👁️Plugin Demo | 🚀Pro Version | 👩🏼‍💻Support | 🌟Rate this plugin Video demo WHY BETTER CHAT SUPPORT FOR MESSENGER Facebook Messenger is one of the world’s most-used messaging platforms, which makes it a natural customer support channel. This plugin lets you tap into it without any technical setup. Lightweight and fast — Installs in a few clicks and won’t slow down your site. Fully customizable — Choose button styles, sizes, positions, colors, and animations to match your design. Instant replies — Respond to customers in real time instead of waiting on email or phone. Save time and money — Reduce repetitive calls and emails by routing inquiries to one place. Build relationships — Faster, friendlier support leads to higher satisfaction and repeat customers. Privacy-friendly analytics — Track visitors, views, and conversions from your own WordPress dashboard, with no third-party service required. CORE FEATURES Single agent support – Add a floating chat bubble tied to a single Facebook Messenger account so visitors can reach you instantly. Call-to-action buttons – Place Messenger buttons anywhere on your site — pages, posts, or sidebars — each with its own independent settings. Availability hours – Set active hours per day of the week for the floating bubble and individual buttons. Timezone control – Set your timezone so availability hours reflect your local time, not the visitor’s device clock. Offline messaging – Automatically show an offline status message to visitors outside your available hours. GDPR compliance – Enable a GDPR consent checkbox with your own custom notice before visitors start chatting. Floating bubble animations – Choose from multiple entrance and idle animations to make your chat widget stand out without custom CSS. Elementor widget – Drag-and-drop Elementor widget with full design control: colors, sizing, icons, and CTA text — no code required. Gutenberg block – Native block editor support with the same full design options as the Elementor widget. Built-in Analytics Dashboard – Track visitors, widget views, and conversions directly from your WordPress admin — no third-party service required. The React-powered dashboard displays a performance trendline chart, device breakdown (desktop, mobile, other), and country and browser statistics with date range filtering. Shortcode support – Use [mcs_messenger] to place a Messenger button anywhere on your site with 20+ attributes for full control over style, availability, colors, and CTA text. Auto-open popup – Configure the chat bubble to open automatically on page load, with an optional delay timer to trigger it after a set number of seconds. Chat layout options – Choose between an agent card layout (photo, name, greeting) and a simple button layout depending on your design preference. Device visibility & positioning – Show or hide the bubble per device (desktop, tablet, mobile) and set independent screen position with pixel-level offset for each. Theme styles – Switch between Flat and Custom theme styles, toggle light/dark mode, and upload a custom background image for the chat popup. Custom colors – Set primary and secondary colors to match your brand without touching any CSS. Google Fonts – Pick any Google Font for the chat widget typography directly from the settings panel. Custom CSS & JavaScript – Add your own CSS and JS from the Advanced settings tab — only loaded when the chat widget is active. Translation ready – Fully compatible with .po/.mo translation workflows and any WordPress translation plugin. PREMIUM FEATURES 👉 Everything in Free: You will get all the free features in premium version. 👉 Unlimited Chat agents You will able to add unlimited agents for chat in different way. There has several options to preset them like grid, list, search feature and many more. 👉 Premium Support If you face any issue and create a support ticket regarding that we will back to you within 6 hours with solution. 👉 Lifetime update The premium plugin is totally lifetime deal with lifetime new update. There is no need for yearly renewals. External services Better Chat Support For Messenger uses Appsero SDK to collect some telemetry data upon user’s confirmation. This helps us to troubleshoot problems faster & make product improvements. Appsero SDK does not gather any data by default. The SDK only starts gathering basic telemetry data when a user allows it via the admin notice. We collect the data to ensure a great user experience for all our users. Integrating Appsero SDK DOES NOT IMMEDIATELY start gathering data, without confirmation from users in any case. Learn more about how Appsero collects and uses this data. OTHER AMAZING PRODUCTS FROM ThemeAtelier ➡️ Better WhatsApp Chat Support – A WordPress plugin that allows website owners to easily add a WhatsApp chat bubble to their website and comes with Gutenberg, Elementor and Shortcode options. ➡️ Eventful – Events Showcase For The Events Calendar – Elevate your event management with this dynamic addon, enhancing ‘The Events Calendar’ with versatile layouts, advanced filtering, and user-friendly features for superior event showcasing. ➡️ Darkify Dark Mode – Lightweight, customizable WordPress dark mode plugin for a sleek, accessible, and eye-friendly experience on both frontend and admin dashboard. ➡️ Eventful for Elementor – Events Showcase For The Events Calendar and Elementor – Elevate your event management with this dynamic addon, enhancing ‘The Events Calendar’ with versatile layouts, advanced filtering, and user-friendly features for superior event showcasing. ➡️ Greet – Video Bubble Warm Welcome Plugin – A powerful and user-friendly video bubble plugin for WordPress that provides website owners with the opportunity to create a dynamic and engaging welcome experience for their visitors. ➡️ Domain For Sale – Transform your unused domain names into cash with this easy-to-use plugin that provides a professional template, customizable options, and a contact form for effortless selling.

SmartLink Chatbox is a lightweight and responsive WordPress plugin that lets you add floating contact and chat buttons to your website. Create floating buttons for WhatsApp, Telegram, Phone Call, and custom URLs. Each button can be customized from the WordPress admin panel, including its text, image, background color, text color, position, and content order. The plugin is designed to be simple, fast, and easy to use without requiring external libraries or dependencies. You can also prevent the buttons from appearing on selected pages using the built-in Excluded Pages feature. Key Features Floating buttons for WhatsApp, Telegram, Phone Call, and Custom URL. Fully customizable button text. Custom image URL support for each button. Built-in default images for all supported buttons. Custom background and text colors. Choose the button position: left, right, or center. Choose content order: image-text or text-image. Phone Call button using the tel: protocol. Custom URL button for internal or external links. Reset all plugin settings to their default values. Excluded Pages feature to hide buttons on selected pages. Two exclusion modes: Exact and Contains. Responsive design for desktop, tablet, and mobile devices. Lightweight implementation with no external JavaScript libraries. Secure admin settings using WordPress nonce validation and capability checks. Compatible with modern PHP versions, including PHP 8.4. Clean and minimal front-end output. WhatsApp Button Add a floating WhatsApp button that allows visitors to contact you directly through WhatsApp. You can customize: WhatsApp URL Button text Button image Background color Text color Image and text order Telegram Button Add a floating Telegram button for direct communication with your Telegram account, channel, group, or another supported Telegram URL. You can customize: Telegram URL Button text Button image Background color Text color Image and text order Phone Call Button Add a floating Phone Call button that allows visitors to call a phone number directly from supported devices. The phone button uses the standard tel: protocol. You can customize: Phone number Button text Button image Background color Text color Image and text order On mobile devices, supported browsers and operating systems can open the phone application when the visitor clicks the button. Custom URL Button Add a floating button that links to any URL you choose. The Custom URL button can be used for: Internal pages External websites Contact pages Booking pages Social media profiles Support pages Any other valid URL You can customize the button text, image, colors, and content order. Default Images SmartLink Chatbox includes built-in default images for all supported button types. If you do not provide a custom image, the plugin can use its built-in default image. Default images are stored inside the plugin and do not require an external image service. Content Order You can choose how the image and text are displayed inside the floating button. Available options: Image – Text Text – Image This allows you to easily adjust the appearance of the buttons to match your website design. Button Position SmartLink Chatbox allows you to choose the general position of the floating buttons. Available positions: Left Right Center The responsive layout adapts to different screen sizes. Excluded Pages SmartLink Chatbox includes an Excluded Pages feature that allows you to prevent floating chat buttons from appearing on specific pages. This can be useful when you want to hide the buttons from pages such as: Contact pages About pages Checkout pages Landing pages Specific product pages Blog archives Login or registration pages Booking pages Any other selected page To configure excluded pages: Go to Settings > SmartLink Chatbox. Find the Excluded Pages section. Enter one URL or path per line. Select the desired exclusion mode. Save the settings. Exclusion Modes SmartLink Chatbox provides two exclusion modes. Exact The Exact mode checks for an exact URL/path match. For example: /about can be used to exclude the About page. Contains The Contains mode excludes pages when the specified text is found in the current URL/path. For example: /product can exclude URLs such as: /product/123 and other URLs containing the specified text. Use Exact when you want a more specific exclusion and Contains when you want to exclude a group of related URLs. Reset to Defaults The plugin includes a Reset to Defaults option in the settings panel. Use this option to remove your saved SmartLink Chatbox settings and restore the original default configuration. Use the reset option carefully because previously saved customization settings may be removed. Lightweight and Responsive SmartLink Chatbox is designed to have a minimal impact on your website. The plugin does not require external JavaScript libraries or external services to display the floating buttons. The interface is responsive and designed to work across: Desktop computers Tablets Mobile phones