Knowledge Base documentation & wiki plugin – BasePress Docs vs FileBird Document Library

Easily create & manage documentation. Reduce support tickets & scale your customer support workload. This simple plugin works with any theme. Best Knowledge Base, Docs and Wiki plugin for WordPress Create a knowledgebase that provides support even when you’re not around 🤩. A reliable knowledge base is the cornerstone of any knowledge management strategy. It improves customer service and provides better self-servicing docs, giving customers easy access to instant answers 24/7. As a result support cost is greatly reduced. BasePress allows you to organise documentation for clients and employees. Build as many independent knowledge bases as you need to document your products or services out of the box. This knowledgebase plugin is straightforward to use, thanks to its clear and simple administration tools that integrate seamlessly in the WordPress admin area. There are three themes to choose from with easy customization and colour branding, and for the coders, full customization via templates. Check detailed BasePress Documentation. ✔ What makes BasePress the right tool for your business? Ready to use in less than 5 minutes. A dedicated Wizard to guide you through the set-up procedure. Create as many independent knowledge bases as you need out of the box. Keeps your content organized in a logical way dividing it by product, service, department etc. Serves targeted answers to your customers, saving them time. Keeps the look of your website professional. BasePress creates an entry page for your customers where they can choose the knowledge base they want to consult. All the articles, searches and suggestions will be fully relevant to what they are looking for. Adapts to all devices. Your customers can consult it form any device including tablets and phones. SEO friendly. Professional support. This is a Lite version of our Premium plugin that we wanted to share with the WordPress community. It has all the features you need to create your fully functional knowledge base and nothing less. ✔ MAIN FEATURES Build a single or multiple knowledge base A dedicated page for users to choose the knowledge base they want to consult Unlimited sections hierarchy List and boxed section styles Image and description for each knowledge base Image, icon and description for each section Icon selector for each article Icons manager to easily change your icons and use any icon font of your choice Drag and drop reorder for knowledge bases and sections Search bar with live results Shortcode to add the search bar anywhere in your website Related articles widget Sections widget Knowledge bases widget Easy-to-use admin screens Translatable via .pot files Easy customization and colour branding Three themes included Use with or without Gutenberg Create the support desk easily with this self-hosted documentation plugin If you need some extra features for you and your customers consider upgrading to the Premium version and get access to these extra benefits: 🏆 PREMIUM FEATURES Advanced search bar results based on user votes and visits Articles voting Popular articles widget based on votes or visits Feedback on your KB articles so you can create better docs Google reCATCHA feature to control spam from the feedback form Automatic Table of Contents (TOC) in articles and/or widgets Drag and drop articles reorder Next and Previous articles navigation Advanced Content Restriction by user role Tags support Knowledge base Statistics Dashboard widget Multisite support Shortcode editor to add dynamic lists of articles outside the knowledge base Integration with WPML for Multilingual KB Integration with SearchWP via add-on for advanced searches Integration with Oxygen Visual Site Builder via add-on See our knowledge base & live demo WHAT CAN YOU USE BASEPRESS FOR Runbooks Internal knowledge base for teams and company employees on an intranet External documentation knowledgebase for customers Troubleshooting guides E-commerce websites Product manuals and wiki Documentation for schools and colleges Service or product documentation Frequently Asked Questions (FAQs) Wiki and much more E-commerce websites Standards and policies at government and other agencies eLearning for Schools and colleges Want to unlock the advanced features? Upgrade to our Pro version Support & Product Documentation For detailed plugin documentation visit our knowledge base If you have any more questions, visit our support on the Plugin’s Forum For more information about premium version, features etc. visit our website at BasePressKB Easily create & manage documentation. Reduce support tickets and scale your customer support. This powerful yet simple knowledgebase plugin works with any theme. Loved BasePress plugin? Please leave a plugin review on WordPress.

FileBird Document Library is a lightweight plugin that helps you create and publish document galleries using Gutenberg and FileBird folders. It offers two layout styles and supports multiple document categories. 📌 Free vs Pro | Quick Demo FileBird Document Library Pro 💎 ⚡️ FEATURES Thanks to FileBird plugin, which has an amazing folder structure for organizing your files, you can make those FileBird folders work as your document categories. Once you categorize document files into folders, they are ready for preview and showcase on your WordPress site! This FileBird document library plugin supports all file types hosted in WordPress media library, including but not limited to: PDF (Portable Document Format) DOC, DOCX (Microsoft Word Document) PPT, PPTX, PPS, PPSX (Microsoft PowerPoint Presentation) ODT (OpenDocument Text Document) XLS, XLSX (Microsoft Excel Document) PSD (Adobe Photoshop Document) SVG, CAD (Vector Graphics Formats) DWG (Graphics and Design Web Format) .numbers, .pages (Apple document formats) .prc, .epub, .mobi, .azw, .djvu (ebook formats) and more ++ For further customization, you will be able to display the document gallery in grid or list style. Various options are built to help you customize the library appearance the way you want. Works seamlessly with Gutenberg Clean interface and modern gallery design Single folder and multiple folders supported Folder icon and custom title Limit document items per page Multiple layouts: Grid & List style Interactive front-end: Library sections are switchable by the visitors Sort options: Sort by name, modified date, size Link to attachments Download button 💎 PRO VERSION The FileBird Document Library Pro allows you to show folder directory on the frontend: Show multi-level folders in the folder tree Show breadcrumb and nested folders for better navigation Customizable search scope Sidebar folder tree navigation Extra metadata columns (YouTube, external links, etc.) Custom folder icons And more! Requirements This plugin requires the following: FileBird (Free or Pro): Version 5.0 or higher for folder management and organization Gutenberg editor (optional): For creating and editing your document galleries A WordPress page builder (optional): With shortcode support for flexible integration of your document galleries