B7Chat vs Banckle Helpdesk

B7Chat is a powerful live chat for your website. Registration and setup directly in the WordPress admin panel. Key Features: 🚀 Quick registration via the plugin — create a B7Chat account without leaving the admin panel 📱 Responsive design — looks great on all devices 🎨 Customizable appearance — change colors to match your brand 🔄 Draggable widget — visitors can move the widget around the screen 💾 Remembers position — the widget stays where users place it 📊 Analytics — track visitor activity (Pro version) Why B7Chat? B7Chat is built for those who value simplicity and functionality. Our chat runs via iframe, does not slow down your site, and requires no technical knowledge to configure. External Services This plugin connects to the B7Chat service to provide live chat functionality. What data is sent and when? When a user logs in or registers via the plugin settings: email address, password, and site URL are sent to the B7Chat API. When the chat widget is displayed on the frontend: the widget key is sent to identify the account. B7Chat Service Purpose: Provides live chat widget functionality for your website. Terms of Service: https://b7chat.com/user_agreement Privacy Policy: https://b7chat.com/privacy

Banckle Helpdesk Features Helpdesk Automation – Invisible to Customers Leverage the benefits of help desk automation, without your customers having to go through any changes. Send responses from the Banckle.Helpdesk web app, get delivered as simple and personalized emails to your customers.. Seamless Multiple Mailbox Integration Set up multiple support and service emails under a single online help desk account. The Banckle.Helpdesk app automatically organizes all incoming emails to their respective mailbox folders. Collaborative Team Inbox Banckle.Helpdesk becomes your collaborative Inbox, allows all team members to be on the same page with consolidated email communication. Improved productivity with online ticket system assignment and tracking features. Real Time Helpdesk Activity Reporting Stay informed with real time customer support activities. View at a glance status of all the integrated mailboxes or get detailed insights to intelligent statistics. Developer Friendly APIs Use a set of powerful web help desk APIs and build your own online helpdesk software functions right into your own applications. Platform Independence Fully compatible with Windows, Mac and Linux systems running a recent version of major web browsers. No software to download, 100% web based help desk software, run from any location at any time.