AskAny – AI Chatbot with RAG, Live Agent and Order Tracking vs MxChat – AI Chatbot & Content Generation for WordPress

AskAny is a free AI chatbot for WordPress built on RAG (Retrieval-Augmented Generation). Before it answers anything, it retrieves the most relevant sections of your actual site content using semantic search, then generates a grounded, cited answer from that content instead of guessing from general AI knowledge. Several other WordPress AI chatbot plugins, including AI Engine and MxChat, also use retrieval to ground responses in site content. AskAny’s difference is what comes included in the free version: native WooCommerce order tracking by email or order ID, real-time SSE streaming that cuts server load compared to polling-based chat widgets, live agent handoff with full conversation history preserved on transition, and a choice of six AI providers, all without a Pro upgrade required to use any of it. It indexes your posts, pages, products, PDFs, and external sources first, then retrieves the right content for each question before the AI generates a response. Every answer includes a source citation, so visitors (and you) can see exactly where an answer came from. AskAny Website | Documentation | Pro Support AI Chatbot with RAG for WordPress Index – AskAny crawls your posts, pages, products, PDFs, Q&A pairs, and external URLs into a semantic search index automatically. Retrieve – When a visitor asks a question, AskAny finds the most relevant content chunks using hybrid semantic and keyword search. Respond – The AI generates a cited answer using only your indexed content. It cannot answer from general knowledge, so responses stay specific to your business. RAG is what separates an AI chatbot that answers accurately from one that hallucinates plausible-sounding nonsense. If a visitor asks about your return policy, a chatbot without RAG guesses. AskAny looks up your actual policy page first. Semantic Search and Content Indexing The RAG and semantic search system is what makes AskAny different from keyword-triggered chatbots. It understands meaning and context, so it can find the right answer even when a visitor’s question doesn’t exactly match the wording in your content. Content types indexed: posts, pages, custom post types, WooCommerce products and categories, custom fields, comments, menus, PDF documents, external URLs, Q&A pairs, and FAQs. Indexing is designed to keep API costs low. Content hash caching reuses embeddings whenever content has not changed, cutting API usage by up to 90%. Batch embedding processes multiple texts in a single API call. Smart update detection only re-embeds content that has actually been modified. Hybrid search runs both semantic understanding and keyword matching together. This covers cases where exact phrase matching is needed alongside conceptual retrieval, so a product SKU or an exact price still matches correctly. Live Agent Handoff for WordPress Chat Agents manage conversations from the WordPress admin chat panel. When a visitor needs a human, the agent takes over in one click. Full conversation history carries over instantly with no visible interruption for the visitor. The live agent system includes role-based access, online/offline status tracking, an unread message badge, and Slack integration so agents get notified and can reply without opening the WordPress admin. A Mobile App Push Bridge lets agents respond from Android. Unlike chatbot plugins that gate live agent seats or Slack notifications behind a paid tier, AskAny includes this in the free version. WooCommerce Order Tracking in Chat Customers can check their order status directly inside the chat widget. They can look up by email address, order ID, or transaction ID, with no need to visit a separate order tracking page. The WooCommerce integration also handles product information queries, real-time stock checks, smart product recommendations based on the conversation, and direct add-to-cart from chat. Product data is indexed automatically for RAG retrieval, so answers about pricing, stock, and specs stay current as your catalog changes. Telegram, WhatsApp, and AI-Assisted Live Chat AskAny now reaches visitors beyond the website widget, and gives live agents AI backup when they reply. Telegram Bot – Connect a Telegram bot under AskAny AI > Integrations, and visitors can message it directly. Every message routes through the same RAG pipeline as the website widget, so replies stay grounded in your indexed content, order data, and Q&A pairs instead of generic answers. WhatsApp via Twilio – Connect your Twilio WhatsApp number under AskAny AI > Integrations, and customers get the same AI-powered, cited responses over WhatsApp. No separate bot logic to maintain: WhatsApp, Telegram, and the website widget all draw from one content index and one conversation history. AI-Reviewed Compose for Live Agents – When a human agent takes over a conversation, they can draft a reply and run it through AI review before sending. The AI checks tone, clarity, and accuracy against the indexed content and suggests a refined version, so agents reply faster without sounding scripted. Attachments in Live Chat – Agents and visitors can now send file attachments directly inside the conversation, not just images. Attachments appear inline in both the admin chat panel and the visitor-facing widget, with previews available in conversation details. Six AI Providers, No Lock-In Switch between providers at any time without losing your indexed content or chat history. OpenAI – GPT-4o, GPT-4o-mini, GPT-4.1, O4-mini DeepSeek – Cost-effective with strong reasoning Google Gemini – Gemini 2.0 Flash, Gemini 2.5 Flash-Lite Anthropic Claude – Advanced reasoning, safety-focused X.AI Grok – Real-time knowledge OpenRouter – 100+ models through a single API Most competing WordPress chatbot plugins lock you into one AI provider or require the paid tier to switch. AskAny lets you change providers from Settings at any time with no re-indexing needed. Fallback Mode When your AI provider API is unavailable, AskAny keeps the chatbot running using indexed content and pattern matching. Visitors never see an error or a broken widget. Knowledge Base and Content Sources PDF Import – Upload PDFs and the plugin extracts and indexes every page automatically. Works for product manuals, documentation, policies, and specs. External Sources – Index any external URL, REST API endpoint, JSON feed, or XML source as an additional knowledge base. Q&A Management – Add custom question-answer pairs with Markdown support. Bulk import and export included. Automatic Site Indexing – WordPress content is indexed automatically on publish and on update. Analytics and Performance Track API request counts, success rates, token usage, and estimated costs per provider. Response time and popular question data helps you spot content gaps. Database tools include table size overview, one-click clean, optimize, and export, with date-range filtering. Customization Options The widget can be placed as a floating button (bottom-left or bottom-right) or embedded anywhere using the [askany_chat] shortcode. Configurable options include: custom avatar, logo, header text, welcome message, suggested messages with predefined Q&A responses, typing animation speed (Regular, Fast, Faster, Instant), and response tone (Human, Professional, Friendly, Robotic). A homepage FAQ section and custom links support Markdown. Full RTL and WCAG 2.1 AA accessibility compliance is included. Multi-Language Support The chatbot detects the visitor’s language and responds accordingly. Supported languages include English, Bengali, Spanish, French, German, Italian, Portuguese, Russian, Japanese, Chinese, Arabic, Hindi, and more. Competitor Analysis Search the WordPress plugin directory for an AI chatbot and a handful of names come up again and again, so it is worth being clear about where AskAny actually fits among them. AI Engine – The Chatbot, AI Framework & MCP for WordPress is the biggest name in the category by far, with chatbots, content generation, AI forms, and MCP server tools built on a huge add-on ecosystem. It is a genuine alternative to AskAny for chatbot use cases, but its RAG and vector database embeddings sit behind the Pro tier. AskAny includes RAG-based retrieval, WooCommerce order tracking, and live agent handoff in the free version, with a narrower focus on chatbot support rather than a full AI framework. MxChat – AI Chatbot & Content Generation for WordPress is the closest match. Its free version also trains on site content using RAG and includes WooCommerce integration and Slack-based live agent handoff, so anyone comparing the two is comparing like for like. Where AskAny pulls ahead is in the details: native order lookup by order ID, email, or transaction ID inside the chat widget itself, SSE streaming for instant responses instead of polling, and a Mobile App Push Bridge so agents can reply from Android without opening wp-admin. A newer wave of WordPress AI chatbots has also shown up in directory searches, and each falls into a different bucket relative to AskAny. AxiaChat AI, Hyve Lite, Bubblibot, Chatbot with ChatGPT WordPress (SmartSearchWP), and Vitxi Converse are all single-AI-provider chatbots, most locked to OpenAI, with WooCommerce order tracking, live agent handoff, and multi-provider support either absent or reserved for a paid tier. Hyve Lite and SmartSearchWP train only on posts and pages by default, with PDFs, custom post types, and WooCommerce sold as add-ons; Bubblibot ships a free core but keeps WooCommerce product indexing Pro-only; Vitxi Converse leans on templated FAQ branching rather than semantic RAG retrieval. AskAny includes RAG retrieval, WooCommerce order tracking, and six interchangeable AI providers in the free version, with none of that behind a paywall. AxiaChat AI, Muchat, and ILACHAT are the closest matches on the WooCommerce side, each combining an AI chatbot with product data and, in ILACHAT’s case, live human handoff and rich media messaging. None of the three currently offers native order lookup by order ID, email, and transaction ID together, SSE streaming, or a Telegram and WhatsApp bridge alongside the website widget, which is where AskAny’s free tier pulls ahead. WebChatAgent and Social Intents take a different architecture entirely: both are SaaS platforms with a WordPress plugin as the front door, so the chatbot logic, training data, and conversation history live on the vendor’s servers rather than in your own WordPress database. Social Intents in particular is built around routing chats into Slack, Microsoft Teams, Google Chat, or Zoom, with plans starting at $39/month once the trial ends. AskAny keeps everything, including chat history and the content index, in your own WordPress database, with no subscription required to use the AI chatbot, WooCommerce tracking, or live agent features. Beyond those two, most of the other names that show up nearby are solving a different problem entirely, not a weaker version of the same one. Wise Chat and Better Messages – Chat Rooms, Group Chat, Private Messages & AI Chat Bots are both built for people talking to each other, real-time chat rooms and private messaging between site members, with AI chat bots tucked away as a paid add-on rather than the core product. CleanTalk Anti-Spam. Spam Firewall & Bot Protection has nothing to do with chatbots at all, it blocks spam in comments, forms, and checkouts, and runs perfectly fine on the same site as AskAny. AI Agent by SiteGround is an admin-side tool, letting a site owner manage posts and WooCommerce products through a chat interface in wp-admin, not something a visitor ever sees. And AI Share & Summarize adds AI summaries and share buttons to blog posts, useful, but no chat widget involved. So of everything that turns up in an “AI chatbot for WordPress” search, only AI Engine and MxChat are actually built for the same job as AskAny: answering visitor questions from your own site content. Between those two, AskAny’s combination of free RAG retrieval, native WooCommerce order tracking, real-time SSE streaming, and live agent handoff, all in the free version, is what sets it apart. Privacy and Security All chat data is stored in your own WordPress database. Built-in GDPR controls cover data export, anonymization, and retention. Session security and XSS protection are included. See the External Services section below for exactly which third-party services are contacted, and only when you configure them. External Services This plugin connects to external services only for the features you configure. You supply your own API key for whichever AI provider you choose in Settings, and only that provider is contacted. OpenAI – Purpose: Generates chat responses and creates embeddings for semantic search when OpenAI is selected as the active AI provider. – Data sent: The visitor’s message, retrieved content snippets used for grounding, and site content submitted for embedding during indexing. – When it connects: On every chat response and during content indexing, only if OpenAI is the selected provider. – Service URL: https://api.openai.com/v1/ – Privacy Policy: https://openai.com/privacy/ – Terms of Service: https://openai.com/policies/row-terms-of-use/ DeepSeek – Purpose: Generates chat responses when DeepSeek is selected as the active AI provider. – Data sent: The visitor’s message and retrieved content snippets used for grounding. – When it connects: On every chat response, only if DeepSeek is the selected provider. – Service URL: https://api.deepseek.com/v1/ – Privacy Policy: https://www.deepseek.com/privacy-policy – Terms of Service: https://www.deepseek.com/terms-of-use Google Gemini – Purpose: Generates chat responses when Google Gemini is selected as the active AI provider. – Data sent: The visitor’s message and retrieved content snippets used for grounding. – When it connects: On every chat response, only if Gemini is the selected provider. – Service URL: https://generativelanguage.googleapis.com/ – Privacy Policy: https://policies.google.com/privacy – Terms of Service: https://ai.google.dev/gemini-api/terms Anthropic Claude – Purpose: Generates chat responses when Anthropic Claude is selected as the active AI provider. – Data sent: The visitor’s message and retrieved content snippets used for grounding. – When it connects: On every chat response, only if Claude is the selected provider. – Service URL: https://api.anthropic.com/ – Privacy Policy: https://www.anthropic.com/legal/privacy – Terms of Service: https://www.anthropic.com/legal/consumer-terms X.AI Grok – Purpose: Generates chat responses when X.AI Grok is selected as the active AI provider. – Data sent: The visitor’s message and retrieved content snippets used for grounding. – When it connects: On every chat response, only if Grok is the selected provider. – Service URL: https://api.x.ai/ – Privacy Policy: https://x.ai/legal/privacy-policy – Terms of Service: https://x.ai/legal/terms-of-service OpenRouter – Purpose: Routes chat responses to any of 100+ supported models when OpenRouter is selected as the active AI provider. – Data sent: The visitor’s message and retrieved content snippets used for grounding. – When it connects: On every chat response, only if OpenRouter is the selected provider. – Service URL: https://openrouter.ai/api/ – Privacy Policy: https://openrouter.ai/privacy – Terms of Service: https://openrouter.ai/terms Telegram – Purpose: Delivers AI-powered chat responses to visitors who message your connected Telegram bot. – Data sent: The visitor’s Telegram message, retrieved content snippets used for grounding, and the AI-generated reply routed back through the Telegram Bot API. – When it connects: When Telegram integration is enabled under AskAny AI > Integrations, on every message sent to your bot. – Service URL: https://api.telegram.org/ – Privacy Policy: https://telegram.org/privacy – Terms of Service: https://telegram.org/tos Twilio (WhatsApp) – Purpose: Delivers AI-powered chat responses to customers who message your connected Twilio WhatsApp number. – Data sent: The visitor’s WhatsApp message, retrieved content snippets used for grounding, and the AI-generated reply routed back through Twilio’s messaging API. – When it connects: When WhatsApp integration is enabled under AskAny AI > Integrations, on every message sent to your Twilio number. – Privacy Policy: https://www.twilio.com/en-us/legal/privacy – Terms of Service: https://www.twilio.com/en-us/legal/tos WPAzleen Settings API – Purpose: Loads display settings for the Pro upgrade modal in the plugin admin area. – Data sent: No personal …

MxChat is the most powerful free AI chatbot and content generation plugin for WordPress — connecting your website to ChatGPT, Claude, Gemini, Grok, DeepSeek, and 100+ AI models through a single, easy-to-use interface. Train your AI chatbot on your website content, WooCommerce products, PDFs, YouTube videos, and more using advanced RAG (Retrieval-Augmented Generation) technology. Now with a built-in AI Content Generator to create full blog posts and landing pages complete with images, SEO metadata, and inline AI editing. Documentation | Demo Videos Why Choose MxChat as Your WordPress AI Chatbot? ✅ 6 Major AI Providers in One Plugin: OpenRouter, OpenAI GPT, Claude, Gemini, xAI Grok, and DeepSeek – switch between 100+ models instantly ✅ Train on Your Website Data: Advanced RAG technology learns from sitemaps, PDFs, URLs, YouTube videos, or manual input for ultra-relevant responses ✅ Live Agent Handoff via Slack: Seamlessly escalate from AI to human support when customers need personal assistance ✅ Real-Time Debug Panel: See exactly what your chatbot retrieves and triggers with our admin testing interface ✅ Boost Sales with WooCommerce: Product cards, cart management, and AI-powered shopping assistance ✅ AI Content Generator: Create full blog posts and landing pages with AI-generated images, SEO metadata, and real-time preview editing ✅ Extensive Add-On Ecosystem: Forms, moderation, recommendations, theme customization, and more 🎬 Quick Setup with MxChat – Learn how to quickly setup and understand how your chatbot works 📦 Optional Premium Add-Ons Extend the free plugin with these optional premium features: MCP Server Add-On – Turn your MxChat install into a Model Context Protocol server so Claude, ChatGPT, and Claude Code list transcripts, push knowledge, and inspect bots natively — JSON-RPC 2.0 + OAuth + bearer auth, no per-message fees Advanced Content Editor Add-On – Smart internal linking, AI image management, readability analysis, Google Search Console integration, advanced SEO optimization, and 30-day AI Content Calendar for automated blog scheduling WooCommerce Add-On – AI-powered shopping assistance with product-aware conversations, native product cards with images and pricing, upselling and recommendations, order inquiry handling, cart management, and real-time inventory awareness Forms Add-On – Capture leads and data with custom in-chat forms MxChat Anywhere Add-On – Deploy your chatbot on any website with one script tag — Shopify, Squarespace, Wix, static HTML, and more AI Chatbot Theme Customizer Add-On – Instantly design chatbot themes with natural language using AI Multi-Bot Add-On – Run unlimited AI chatbots with custom knowledge and personalities Image Analysis Add-On – Enable AI-powered image analysis and OCR inside chats 👉 Visit our website to view all add-ons Core Features That Set MxChat Apart 🟢 100+ AI Models – Access ChatGPT, Claude, Gemini, Grok, DeepSeek, and 100+ models from OpenRouter with a single plugin 🟢 Lead Management Dashboard – Dedicated Leads tab inside Transcripts shows every captured email and name deduplicated by lead, with filters, bulk delete, CSV export, and one-click jump to each lead’s latest conversation 🟢 Chat Transcripts Dashboard – Review all conversations, analyze chat history, track user engagement, and see exactly which knowledge sources the AI used for each response 🟢 WooCommerce Product Training – Train your AI chatbot on your entire product catalog including descriptions, pricing, SKUs, and categories for intelligent shopping assistance 🟢 Live Agent Handoff – Seamlessly escalate conversations from AI to human support via Slack when customers need personal assistance 🟢 ACF Field Control – Choose exactly which Advanced Custom Fields are included in your knowledge base—perfect for excluding private notes or internal data 🟢 Advanced Action Recognition – Trigger Phrases use a smart vector embedding system to understand user intent and fire lead capture, appointments, redirects, and custom actions automatically — precise, deterministic control over when each action runs 🟢 AI Tools (Function Calling) – Let the chatbot decide on its own when to run an enabled action straight from natural language, with no phrases to set up. Use Trigger Phrases, AI Tools, or both together (function calling needs a tool-capable AI model) 🟢 Document Processing – Let visitors upload and chat with PDFs and Word documents directly on your frontend 🟢 Pinecone Vector Storage – Optional lightning-fast knowledge retrieval for large datasets and enterprise-scale deployments 🟢 Web Search Integration – Brave search provides real-time information beyond your knowledge base 🟢 AI Content Generator – Create full blog posts and landing pages from a prompt with AI images, SEO metadata, real-time preview, and inline AI editing via chat 🟢 Image Generation – OpenAI GPT Image and Google Imagen for visual content creation within chat conversations 🟢 Streaming Responses – Real-time response streaming for OpenAI, Claude, Grok, and DeepSeek models for the fastest possible chat experience 🟢 REST API – Bearer-token endpoints to read transcripts, push knowledge, and bulk-delete sessions — wire MxChat into n8n, Zapier, analytics dashboards, GDPR workflows, or your own agents Choose from 100+ Premium AI Models Access the world’s most advanced AI models based on your specific needs: OpenRouter: 100+ models from multiple providers with a single API key – including OpenAI, Anthropic, Google, Meta, Mistral, and more! OpenAI: GPT-5.5, GPT-5.4, GPT-5.4 Mini, GPT-5.4 Nano, GPT-5.3 Chat, GPT-5.2, GPT-5.1 Chat Latest, GPT-5.1, GPT-5, GPT-5 Mini, GPT-5 Nano Anthropic Claude: Claude Opus 4.8, Claude Opus 4.7, Claude Opus 4.6, Claude Sonnet 4.6, Claude Opus 4.5, Claude Sonnet 4.5, Claude Opus 4.1, Claude Haiku 4.5, Claude 4 Opus, Claude 4 Sonnet X.AI: Grok 4.1 Fast (Reasoning), Grok 4.1 Fast (Non-Reasoning), Grok 4, Grok-3, Grok-3 Fast, Grok-3 Mini, Grok-3 Mini Fast Google Gemini: Gemini 3.5 Flash, Gemini 3.1 Pro, Gemini 3 Flash, Gemini 3.1 Flash-Lite, Gemini 2.5 Pro, Gemini 2.5 Flash, Gemini 2.5 Flash-Lite DeepSeek: DeepSeek V3 Lead Management Dashboard — Turn Chat Traffic Into a Real Lead List Every email and name your chatbot captures now lands in one clean, sortable dashboard — so you can finally see your leads as a list instead of hunting through individual transcripts. What You Get: One Row Per Lead — emails captured across multiple sessions are automatically deduplicated, so each lead appears once with a conversation count and a “last seen” timestamp Top Pages Capturing Leads — instantly see which pages on your site are driving the most lead captures; click any page to filter the list to leads from that page only Powerful Filtering — search by email or name, filter by date range (24h / 7d / 30d / 90d / all-time), or filter by status (leads with a conversation vs. orphan leads who submitted the form but never chatted) Orphan Lead Tracking — visitors who drop their email in the pre-chat form but never send a message are surfaced separately so you never lose a captured contact One-Click View Conversation — jump from any lead straight into their latest full conversation in the transcripts viewer Bulk Delete + CSV Export — select multiple leads to delete or export in one action; CSV export supports email-only or email + name + conversation count + last-seen + top page Clean, Responsive, Native — works beautifully on desktop, tablet, and phone with the same polished dashboard feel as the rest of MxChat Zero Setup, Zero Migration — uses your existing chat data, no new database tables, no configuration — turn on lead capture and the dashboard just works Perfect for sales teams managing inbound leads, agencies reporting to clients, and anyone who wants to see the actual ROI of their chatbot at a glance without digging through individual conversations. AI Content Generator — Create Blog Posts & Landing Pages with AI MxChat includes a built-in AI Content Generator that lets you create full blog posts and landing pages directly from your WordPress dashboard — no external tools or copy-pasting required. How It Works: Describe Your Content — Enter a topic, title, or detailed prompt and choose between a blog post or landing page layout AI Generates Everything — The AI produces fully styled HTML with responsive CSS, ready-to-publish content, and optional AI-generated images using OpenAI GPT Image, Gemini, or Grok Real-Time Preview — See your content exactly as it will appear on your site with a live scaled preview, including desktop and mobile viewport switching Edit with AI Chat — Use the built-in AI chat panel to request changes like “make the heading bigger” or “change the background to blue” — the AI updates your content in real time Publish Instantly — Content is saved as a native WordPress post or page with clean HTML, SEO metadata, and responsive design that works with any theme Key Content Generator Features: Choose from multiple AI models for content generation (GPT-5, Claude, Gemini, Grok, and more) AI-generated images placed directly into your content with automatic media library uploads SEO title and meta description generation for search engine optimization Built-in SEO analysis with real-time scoring and one-click AI auto-optimization Fullwidth and standard layout options with automatic theme compatibility Content history to revisit and manage previously generated posts Works with popular page builders and themes including Elementor, Bricks, Divi, Astra, Kadence, and more Optional Advanced Content Editor Add-On for Google Search Console analytics, smart internal linking, readability analysis, and advanced SEO optimization MxChat Anywhere — Deploy Your Chatbot on Any Website Your WordPress site powers the AI, but your chatbot doesn’t have to live there. The MxChat Anywhere Add-On lets you deploy your fully configured chatbot on any website with a single script tag — Shopify, Squarespace, Wix, static HTML, SaaS apps, documentation sites, or anything with an HTML page. Key Features: One script tag to add your chatbot to any site — no coding or framework required Full style isolation via Shadow DOM so host page CSS never breaks your chatbot All your MxChat settings carry over automatically — colors, themes, quick questions, email collection, streaming, and more Multi-bot support lets you deploy different chatbot configurations on different sites Secure domain whitelisting and API key authentication prevent unauthorized usage Lightweight vanilla JS widget with zero dependencies — no jQuery needed on the target site Ideal for SaaS products with a WordPress blog but a separate web app, e-commerce brands on Shopify, documentation sites, or any business that needs their chatbot beyond WordPress. 📱 Mobile-Friendly & Fully Customizable MxChat’s chatbot widget adapts seamlessly to all devices — desktop, tablet, or mobile. Customize colors, greetings, and placement to match your brand and provide a smooth experience across your entire website. 🔐 Reliable, Fast, Secure MxChat is optimized for performance and security. Your AI chatbot runs smoothly, loads fast, and protects your customer data with enterprise-grade security measures. 🌟 What Makes MxChat the Best AI Chatbot for WordPress? Used by hundreds of WordPress websites worldwide 5-star average rating from satisfied customers Native WordPress integration – no external dependencies Setup in under 2 minutes with simple API key configuration 🆓 Start with MxChat’s Powerful Free Plan MxChat offers a fully functional free plan that includes everything you need to get started with AI chatbot and customer support. With no credit card required, you can: Access all AI models from 6 major providers AI Content Generator for blog posts and landing pages with SEO scoring and AI auto-optimization Train chatbot on unlimited website content Loops email capture for lead generation Web search and image generation capabilities Real-time admin debug panel Chat transcript review and export RAG support & contextual awareness Whether you’re running a small business or launching a new online store, MxChat’s free plan gives you the tools to offer intelligent customer support and grow your business — without paying a cent. Developer Hooks & Filters MxChat provides WordPress filter hooks so developers can extend and customize chatbot behavior without modifying core plugin files. View full documentation with code examples. mxchat_before_process_post Runs during knowledge base indexing and lets you modify a post’s data before MxChat processes it. Use this to include custom field data (e.g. product specifications or ACF fields), strip internal content you don’t want the chatbot to learn, or transform posts based on bot ID. Receives the WP_Post object and the bot ID. mxchat_system_instructions Dynamically modify the system prompt before every AI response. Use this to inject live data such as business hours, inventory status, or user-specific context into the prompt at runtime. Receives the instructions text, bot ID, and session ID. MxChat also supports WordPress shortcodes directly in the system prompt field — any registered shortcodes are automatically expanded before being sent to the AI. ✅ Get Started with MxChat AI Chatbot Today Installing MxChat for WordPress takes just a few clicks. Get started with our free plan and upgrade anytime to access our complete add-on ecosystem and premium features. 💰 Pricing Most powerful features are included in the free plan. Upgrade to Pro for the complete add-on ecosystem and advanced capabilities. View all pricing options Use of Third-Party Services This plugin connects to AI service providers to generate responses: Service Providers: – OpenRouter – Terms | Privacy – OpenAI – Terms | Privacy – Anthropic – Terms | Privacy – Google – Terms | Privacy – X.AI – Terms | Privacy – DeepSeek – Terms | Privacy Please ensure compliance with applicable terms and data privacy laws. Credits This plugin incorporates the following third-party library: Smalot PDF Parser: Used for parsing and extracting text from PDF files. This library is developed by Smalot and distributed under the MIT License. For more details, visit the Smalot PDF Parser GitHub repository. This plugin was developed by MxChat.