AskAny – AI Chatbot with RAG, Live Agent and Order Tracking vs Boei – AI Chatbot, Live Chat & 50+ Channels

AskAny is a free AI chatbot for WordPress built on RAG (Retrieval-Augmented Generation). Before it answers anything, it retrieves the most relevant sections of your actual site content using semantic search, then generates a grounded, cited answer from that content instead of guessing from general AI knowledge. Several other WordPress AI chatbot plugins, including AI Engine and MxChat, also use retrieval to ground responses in site content. AskAny’s difference is what comes included in the free version: native WooCommerce order tracking by email or order ID, real-time SSE streaming that cuts server load compared to polling-based chat widgets, live agent handoff with full conversation history preserved on transition, and a choice of six AI providers, all without a Pro upgrade required to use any of it. It indexes your posts, pages, products, PDFs, and external sources first, then retrieves the right content for each question before the AI generates a response. Every answer includes a source citation, so visitors (and you) can see exactly where an answer came from. AskAny Website | Documentation | Pro Support AI Chatbot with RAG for WordPress Index – AskAny crawls your posts, pages, products, PDFs, Q&A pairs, and external URLs into a semantic search index automatically. Retrieve – When a visitor asks a question, AskAny finds the most relevant content chunks using hybrid semantic and keyword search. Respond – The AI generates a cited answer using only your indexed content. It cannot answer from general knowledge, so responses stay specific to your business. RAG is what separates an AI chatbot that answers accurately from one that hallucinates plausible-sounding nonsense. If a visitor asks about your return policy, a chatbot without RAG guesses. AskAny looks up your actual policy page first. Semantic Search and Content Indexing The RAG and semantic search system is what makes AskAny different from keyword-triggered chatbots. It understands meaning and context, so it can find the right answer even when a visitor’s question doesn’t exactly match the wording in your content. Content types indexed: posts, pages, custom post types, WooCommerce products and categories, custom fields, comments, menus, PDF documents, external URLs, Q&A pairs, and FAQs. Indexing is designed to keep API costs low. Content hash caching reuses embeddings whenever content has not changed, cutting API usage by up to 90%. Batch embedding processes multiple texts in a single API call. Smart update detection only re-embeds content that has actually been modified. Hybrid search runs both semantic understanding and keyword matching together. This covers cases where exact phrase matching is needed alongside conceptual retrieval, so a product SKU or an exact price still matches correctly. Live Agent Handoff for WordPress Chat Agents manage conversations from the WordPress admin chat panel. When a visitor needs a human, the agent takes over in one click. Full conversation history carries over instantly with no visible interruption for the visitor. The live agent system includes role-based access, online/offline status tracking, an unread message badge, and Slack integration so agents get notified and can reply without opening the WordPress admin. A Mobile App Push Bridge lets agents respond from Android. Unlike chatbot plugins that gate live agent seats or Slack notifications behind a paid tier, AskAny includes this in the free version. WooCommerce Order Tracking in Chat Customers can check their order status directly inside the chat widget. They can look up by email address, order ID, or transaction ID, with no need to visit a separate order tracking page. The WooCommerce integration also handles product information queries, real-time stock checks, smart product recommendations based on the conversation, and direct add-to-cart from chat. Product data is indexed automatically for RAG retrieval, so answers about pricing, stock, and specs stay current as your catalog changes. Telegram, WhatsApp, and AI-Assisted Live Chat AskAny now reaches visitors beyond the website widget, and gives live agents AI backup when they reply. Telegram Bot – Connect a Telegram bot under AskAny AI > Integrations, and visitors can message it directly. Every message routes through the same RAG pipeline as the website widget, so replies stay grounded in your indexed content, order data, and Q&A pairs instead of generic answers. WhatsApp via Twilio – Connect your Twilio WhatsApp number under AskAny AI > Integrations, and customers get the same AI-powered, cited responses over WhatsApp. No separate bot logic to maintain: WhatsApp, Telegram, and the website widget all draw from one content index and one conversation history. AI-Reviewed Compose for Live Agents – When a human agent takes over a conversation, they can draft a reply and run it through AI review before sending. The AI checks tone, clarity, and accuracy against the indexed content and suggests a refined version, so agents reply faster without sounding scripted. Attachments in Live Chat – Agents and visitors can now send file attachments directly inside the conversation, not just images. Attachments appear inline in both the admin chat panel and the visitor-facing widget, with previews available in conversation details. Six AI Providers, No Lock-In Switch between providers at any time without losing your indexed content or chat history. OpenAI – GPT-4o, GPT-4o-mini, GPT-4.1, O4-mini DeepSeek – Cost-effective with strong reasoning Google Gemini – Gemini 2.0 Flash, Gemini 2.5 Flash-Lite Anthropic Claude – Advanced reasoning, safety-focused X.AI Grok – Real-time knowledge OpenRouter – 100+ models through a single API Most competing WordPress chatbot plugins lock you into one AI provider or require the paid tier to switch. AskAny lets you change providers from Settings at any time with no re-indexing needed. Fallback Mode When your AI provider API is unavailable, AskAny keeps the chatbot running using indexed content and pattern matching. Visitors never see an error or a broken widget. Knowledge Base and Content Sources PDF Import – Upload PDFs and the plugin extracts and indexes every page automatically. Works for product manuals, documentation, policies, and specs. External Sources – Index any external URL, REST API endpoint, JSON feed, or XML source as an additional knowledge base. Q&A Management – Add custom question-answer pairs with Markdown support. Bulk import and export included. Automatic Site Indexing – WordPress content is indexed automatically on publish and on update. Analytics and Performance Track API request counts, success rates, token usage, and estimated costs per provider. Response time and popular question data helps you spot content gaps. Database tools include table size overview, one-click clean, optimize, and export, with date-range filtering. Customization Options The widget can be placed as a floating button (bottom-left or bottom-right) or embedded anywhere using the [askany_chat] shortcode. Configurable options include: custom avatar, logo, header text, welcome message, suggested messages with predefined Q&A responses, typing animation speed (Regular, Fast, Faster, Instant), and response tone (Human, Professional, Friendly, Robotic). A homepage FAQ section and custom links support Markdown. Full RTL and WCAG 2.1 AA accessibility compliance is included. Multi-Language Support The chatbot detects the visitor’s language and responds accordingly. Supported languages include English, Bengali, Spanish, French, German, Italian, Portuguese, Russian, Japanese, Chinese, Arabic, Hindi, and more. Competitor Analysis Search the WordPress plugin directory for an AI chatbot and a handful of names come up again and again, so it is worth being clear about where AskAny actually fits among them. AI Engine – The Chatbot, AI Framework & MCP for WordPress is the biggest name in the category by far, with chatbots, content generation, AI forms, and MCP server tools built on a huge add-on ecosystem. It is a genuine alternative to AskAny for chatbot use cases, but its RAG and vector database embeddings sit behind the Pro tier. AskAny includes RAG-based retrieval, WooCommerce order tracking, and live agent handoff in the free version, with a narrower focus on chatbot support rather than a full AI framework. MxChat – AI Chatbot & Content Generation for WordPress is the closest match. Its free version also trains on site content using RAG and includes WooCommerce integration and Slack-based live agent handoff, so anyone comparing the two is comparing like for like. Where AskAny pulls ahead is in the details: native order lookup by order ID, email, or transaction ID inside the chat widget itself, SSE streaming for instant responses instead of polling, and a Mobile App Push Bridge so agents can reply from Android without opening wp-admin. A newer wave of WordPress AI chatbots has also shown up in directory searches, and each falls into a different bucket relative to AskAny. AxiaChat AI, Hyve Lite, Bubblibot, Chatbot with ChatGPT WordPress (SmartSearchWP), and Vitxi Converse are all single-AI-provider chatbots, most locked to OpenAI, with WooCommerce order tracking, live agent handoff, and multi-provider support either absent or reserved for a paid tier. Hyve Lite and SmartSearchWP train only on posts and pages by default, with PDFs, custom post types, and WooCommerce sold as add-ons; Bubblibot ships a free core but keeps WooCommerce product indexing Pro-only; Vitxi Converse leans on templated FAQ branching rather than semantic RAG retrieval. AskAny includes RAG retrieval, WooCommerce order tracking, and six interchangeable AI providers in the free version, with none of that behind a paywall. AxiaChat AI, Muchat, and ILACHAT are the closest matches on the WooCommerce side, each combining an AI chatbot with product data and, in ILACHAT’s case, live human handoff and rich media messaging. None of the three currently offers native order lookup by order ID, email, and transaction ID together, SSE streaming, or a Telegram and WhatsApp bridge alongside the website widget, which is where AskAny’s free tier pulls ahead. WebChatAgent and Social Intents take a different architecture entirely: both are SaaS platforms with a WordPress plugin as the front door, so the chatbot logic, training data, and conversation history live on the vendor’s servers rather than in your own WordPress database. Social Intents in particular is built around routing chats into Slack, Microsoft Teams, Google Chat, or Zoom, with plans starting at $39/month once the trial ends. AskAny keeps everything, including chat history and the content index, in your own WordPress database, with no subscription required to use the AI chatbot, WooCommerce tracking, or live agent features. Beyond those two, most of the other names that show up nearby are solving a different problem entirely, not a weaker version of the same one. Wise Chat and Better Messages – Chat Rooms, Group Chat, Private Messages & AI Chat Bots are both built for people talking to each other, real-time chat rooms and private messaging between site members, with AI chat bots tucked away as a paid add-on rather than the core product. CleanTalk Anti-Spam. Spam Firewall & Bot Protection has nothing to do with chatbots at all, it blocks spam in comments, forms, and checkouts, and runs perfectly fine on the same site as AskAny. AI Agent by SiteGround is an admin-side tool, letting a site owner manage posts and WooCommerce products through a chat interface in wp-admin, not something a visitor ever sees. And AI Share & Summarize adds AI summaries and share buttons to blog posts, useful, but no chat widget involved. So of everything that turns up in an “AI chatbot for WordPress” search, only AI Engine and MxChat are actually built for the same job as AskAny: answering visitor questions from your own site content. Between those two, AskAny’s combination of free RAG retrieval, native WooCommerce order tracking, real-time SSE streaming, and live agent handoff, all in the free version, is what sets it apart. Privacy and Security All chat data is stored in your own WordPress database. Built-in GDPR controls cover data export, anonymization, and retention. Session security and XSS protection are included. See the External Services section below for exactly which third-party services are contacted, and only when you configure them. External Services This plugin connects to external services only for the features you configure. You supply your own API key for whichever AI provider you choose in Settings, and only that provider is contacted. OpenAI – Purpose: Generates chat responses and creates embeddings for semantic search when OpenAI is selected as the active AI provider. – Data sent: The visitor’s message, retrieved content snippets used for grounding, and site content submitted for embedding during indexing. – When it connects: On every chat response and during content indexing, only if OpenAI is the selected provider. – Service URL: https://api.openai.com/v1/ – Privacy Policy: https://openai.com/privacy/ – Terms of Service: https://openai.com/policies/row-terms-of-use/ DeepSeek – Purpose: Generates chat responses when DeepSeek is selected as the active AI provider. – Data sent: The visitor’s message and retrieved content snippets used for grounding. – When it connects: On every chat response, only if DeepSeek is the selected provider. – Service URL: https://api.deepseek.com/v1/ – Privacy Policy: https://www.deepseek.com/privacy-policy – Terms of Service: https://www.deepseek.com/terms-of-use Google Gemini – Purpose: Generates chat responses when Google Gemini is selected as the active AI provider. – Data sent: The visitor’s message and retrieved content snippets used for grounding. – When it connects: On every chat response, only if Gemini is the selected provider. – Service URL: https://generativelanguage.googleapis.com/ – Privacy Policy: https://policies.google.com/privacy – Terms of Service: https://ai.google.dev/gemini-api/terms Anthropic Claude – Purpose: Generates chat responses when Anthropic Claude is selected as the active AI provider. – Data sent: The visitor’s message and retrieved content snippets used for grounding. – When it connects: On every chat response, only if Claude is the selected provider. – Service URL: https://api.anthropic.com/ – Privacy Policy: https://www.anthropic.com/legal/privacy – Terms of Service: https://www.anthropic.com/legal/consumer-terms X.AI Grok – Purpose: Generates chat responses when X.AI Grok is selected as the active AI provider. – Data sent: The visitor’s message and retrieved content snippets used for grounding. – When it connects: On every chat response, only if Grok is the selected provider. – Service URL: https://api.x.ai/ – Privacy Policy: https://x.ai/legal/privacy-policy – Terms of Service: https://x.ai/legal/terms-of-service OpenRouter – Purpose: Routes chat responses to any of 100+ supported models when OpenRouter is selected as the active AI provider. – Data sent: The visitor’s message and retrieved content snippets used for grounding. – When it connects: On every chat response, only if OpenRouter is the selected provider. – Service URL: https://openrouter.ai/api/ – Privacy Policy: https://openrouter.ai/privacy – Terms of Service: https://openrouter.ai/terms Telegram – Purpose: Delivers AI-powered chat responses to visitors who message your connected Telegram bot. – Data sent: The visitor’s Telegram message, retrieved content snippets used for grounding, and the AI-generated reply routed back through the Telegram Bot API. – When it connects: When Telegram integration is enabled under AskAny AI > Integrations, on every message sent to your bot. – Service URL: https://api.telegram.org/ – Privacy Policy: https://telegram.org/privacy – Terms of Service: https://telegram.org/tos Twilio (WhatsApp) – Purpose: Delivers AI-powered chat responses to customers who message your connected Twilio WhatsApp number. – Data sent: The visitor’s WhatsApp message, retrieved content snippets used for grounding, and the AI-generated reply routed back through Twilio’s messaging API. – When it connects: When WhatsApp integration is enabled under AskAny AI > Integrations, on every message sent to your Twilio number. – Privacy Policy: https://www.twilio.com/en-us/legal/privacy – Terms of Service: https://www.twilio.com/en-us/legal/tos WPAzleen Settings API – Purpose: Loads display settings for the Pro upgrade modal in the plugin admin area. – Data sent: No personal …

Website | Showcase | Docs | Support The AI receptionist for your WordPress site. Boei replies to visitor questions in 95+ languages, captures leads while you sleep, and hands the conversation to your team only when it matters. One plugin, one shared inbox. ⭐ 4.9 stars from 159+ verified reviews. Trusted by 17,000+ businesses across 60+ countries. 7-day free trial, no credit card required. The WordPress chatbot built for small business Boei is a WordPress chatbot for small businesses and agencies. It answers customer questions on your site, asks the right follow-up questions to qualify leads, books meetings, and steps aside the moment a real person is needed. Set up in 5 minutes, no prompt engineering, no API keys. Pair it with a shared inbox, email, SMS, and 50+ other contact channels, plus a built-in CRM, so every conversation lives in one place. EU-hosted, GDPR-compliant, no cookies, no visitor tracking. Boei is the WordPress chatbot that reduces support tickets and qualifies leads on autopilot. What’s Inside 🤖 AI Chatbot that trains on your WordPress content automatically. Captures leads, books appointments, answers FAQs, qualifies prospects 24/7 ⚡ AI Actions that update your CRM, send emails, trigger webhooks, and complete tasks mid-conversation 💬 Live Chat so a human can step in with full conversation context whenever needed 📱 50+ Contact Channels including Signal, Telegram, SMS, email, phone, contact forms, callback requests, and many more 📥 Shared Inbox with every conversation, every channel, in one dashboard 📊 CRM with Deal Pipeline to convert chats into trackable leads with drag-and-drop tracking ❓ FAQ Widget so visitors find answers before they ask ⚡ Lightweight Script (300x smaller than typical chat widgets) with no impact on Core Web Vitals 🇪🇺 GDPR chatbot, European-built with no cookies and no visitor tracking. A privacy-first European chatbot for EU teams How the AI Chatbot Works 1. Trains automatically on your WordPress site Point Boei at your site and the AI agent crawls your pages, blog posts, and product catalog (WooCommerce supported). It is ready to answer visitor questions in minutes. No prompt engineering, no manual setup. Add PDFs, FAQs, or custom documents for deeper knowledge. 2. Captures leads while you sleep The AI does not just answer, it asks. It collects names, emails, and phone numbers, qualifies prospects with custom questions, books meetings on your calendar, and routes hot leads to your sales team with the full conversation transcript attached. 3. Hands off to humans when it matters When the AI is unsure, when a visitor asks for a person, or when a high-value lead arrives, Boei escalates to your live chat team with one click. Every channel and every visitor lands in one shared inbox. Learn how to create your first AI chatbot → Features That Drive Sales 🤖 AI Agent: Your 24/7 Salesperson Self-trains on your site: a WordPress chatbot that crawls pages and blog posts, and on stores it doubles as a WooCommerce chatbot trained on your product catalog. No manual setup Lead qualification: collect names, emails, phone numbers, and custom qualifying information Books appointments: integrates with Calendly, Cal.com, Google Calendar, and more No hallucinations: answers only from your content, cites sources, links back to original pages Multilingual: 95+ languages with automatic detection Latest models: choose an OpenAI chatbot, GPT chatbot, Claude chatbot, Gemini chatbot, or Mistral chatbot experience, no API keys required Resolution rates up to 80% when trained on the right content 💬 Live Chat & 50+ Channels Visitors choose how they want to talk. Boei supports: Live chat for real-time human conversations from your shared inbox Secure messaging: Signal, Telegram, encrypted chat options SMS and traditional: direct text messaging, click-to-call Social platforms: TikTok, Line, Viber, Discord Business messaging: WeChat, professional communication tools Forms: contact forms, callback requests, newsletter signup, feedback forms 50+ total channels supported ⚡ AI Actions: Your Chatbot Takes Action, Not Just Answers Most chatbots end the conversation with a button. Boei’s AI actions let the AI complete the task: Send leads to your CRM the moment they’re captured (HubSpot, Pipedrive, Salesforce, custom) Auto-reply on email, WhatsApp, and SMS with the same trained AI Sync product data from Google Sheets, your catalog, or any source Trigger webhooks to fire any custom workflow (Make, Zapier, n8n, native) Book meetings by writing directly to Calendly, Cal.com, or Google Calendar No code required: configure actions visually in the dashboard 📥 Shared Inbox: One Place for Every Conversation Visitors contact you via WhatsApp, chat, forms, or any channel they prefer. Every conversation lands in one unified inbox: Reply to any channel from a single dashboard Full visitor context: page visited, device, location, history AI-generated summaries for long conversations Team collaboration with conversation assignment Desktop and mobile notifications, never miss a lead 📊 CRM with Visual Deal Pipeline Turn conversations into customers with a built-in CRM: One-click conversion: turn any chat into a trackable lead Drag-and-drop stages: New → Contacted → Qualified → Won Smart filtering: filter by channel, page, country, or device Lead scoring: see which leads are most engaged No complexity: built for small teams, not enterprise overhead 📝 Smart Contact Forms Traditional contact forms convert poorly. Boei’s smart forms are different: Contact forms: general inquiries, intelligent field validation Quote request forms: service businesses, custom pricing requests Callback forms: phone-based sales, appointment scheduling Newsletter signup: email marketing integration, list building Feedback forms: customer insights, satisfaction surveys Custom fields: capture exactly the information you need to qualify a lead Why Businesses Pick Boei Over Other Chatbots Lightning-Fast Performance Boei’s script is 300x smaller than typical chat widgets. Zero impact on Core Web Vitals or SEO rankings. No Hallucinations Boei answers only from your content with verification links. No making things up, no embarrassing mistakes. European Chatbot, GDPR by Default Servers in the EU. Boei is a GDPR chatbot aligned with the EU AI Act, the European chatbot of choice for privacy-conscious teams. No cookies, no tracking, EU data residency on higher tiers. Built for SMBs, Priced for SMBs Starts at $19/month with full AI capabilities. No enterprise overhead, no per-seat pricing, no setup fees. White-Label for Agencies Higher tiers remove Boei branding, support custom domains, and let you manage multiple client sites from one dashboard. Trusted by 17,000+ Businesses Worldwide Rated 4.9/5 stars based on 159 verified reviews 17,000+ websites running Boei 118M+ visitors served 4M+ chats started 60+ countries Built for Every Industry Boei adapts to your business model, vocabulary, and customer journey. Dedicated guides for the most common verticals: 🛒 Ecommerce — recover carts, answer product questions, recommend SKUs 🏠 Real Estate — qualify buyers, book viewings, route hot leads 💼 SaaS — convert trials, deflect support, onboard users 🍽️ Restaurants — handle reservations, menu questions, opening hours 🚗 Automotive — book test drives, qualify trade-ins, capture finance leads 💰 Finance — qualify prospects, schedule consultations, route by need 🏨 Hotels — answer booking questions, capture reservations 🎓 Education — guide prospective students, schedule tours, answer admissions 👥 Recruitment — pre-qualify candidates, schedule interviews, route by role 🧘 Wellness & Coaching — book sessions, capture intake, send intro packets 🏢 Agencies — white-label, manage multiple client sites from one dashboard 🚀 Small Business & Startups — affordable plans, no enterprise overhead Case Study: Longevity Medical Institute Gets 150+ Daily Leads with Boei A regenerative medicine clinic with locations in Mexico and Texas replaced 24-hour manual follow-up with Boei’s AI agent. The results in the first three months: 15,815 leads captured (averaging 150-200 per day) 6%+ conversion from leads to booked Zoom consultations (~10 per day) Two-thirds of bookings now come through the AI-driven path Instant responses replaced the previous 24-hour delay 55+ demographic embraced AI with no friction “It’s all upside, Boei dramatically improves responsiveness, patient conversion, and operational efficiency, and the ROI is easily justified.” — Dr. Kirk Sanford, CEO & Founder, Longevity Medical Institute Read the full case study → Real Results from Real Customers: “It’s working very well! I started to make sales right after I installed this.” — Ibrahim “Very happy to give 5 Stars for this plugin. Over 70% of my business inquiries are coming from smartphone users based on my Google Analytics. Boei allows those users to contact me on their preferred social channel with one click…” — Fran Tully “Boei is a must-have for every website. The chat tool is adaptable for most businesses, easy to set up and encourages responses immediately. And with excellent support from Ruben, you can’t go wrong with Boei!” — elgaw “This is the best plugin I came across that helps you add multiple chat platforms via one small helper icon. This helps you connect with your customers on a platform of their choice.” — Bikram Singh “Boei is chatting with customers on steroids. It resolves a huge problem, how to integrate all the channels people use to communicate in one place. Brilliant. The support is great and Ruben (the developer) is listening to his clients. Highly recommend.” — Bobby K See Boei in Action: Experience the difference on our website and customer showcase. Pricing 7-day free trial with all features. No credit card required. Cancel anytime. Starter Plan – $19/month (billed annually) For solo founders and small businesses getting started with an AI chatbot: 1 domain, 1 chatbot 2,000 AI replies per month 1,000 training pages 1 live chat agent 50+ contact channels Lead collectors Growth Plan – $49/month (billed annually) — Most Popular For growing teams that need to scale lead capture: 3 domains, 3 chatbots 7,000 AI replies per month 3,500 training pages 3 live chat agents Deal pipeline API access Business Plan – $129/month (billed annually) For agencies and larger organizations: 10 domains, 10 chatbots 20,000 AI replies per month 10,000 training pages 5 live chat agents White-label, custom domain, branding removed Scale Plan – $229/month (billed annually) For high-volume teams with enterprise requirements: 25,000 AI replies per month 15,000 training pages 99.5% SLA Custom DPA Dedicated onboarding Priority support Add-ons: extra domains ($14/month), extra chatbots ($9/month), extra live agents ($9/month), extra AI credits ($9/month per 1,000). Get Started in Under 5 Minutes Quick Installation via WordPress Install: search for ‘Boei’ in your WordPress admin and click install Activate: enable the plugin with one click Configure: create your account at Boei.help Customize: set up your AI chatbot, training content, and channels Capture leads: start converting visitors immediately Manual Installation Download the plugin from WordPress.org Upload via ‘Plugins > Add New > Upload’ in WordPress dashboard Activate and create your account at Boei.help Configure your AI chatbot and channels Watch conversions increase 🚀 Stop Losing Leads Today Every day you wait is another day of missed opportunities. Join 17,000+ businesses already capturing more leads with Boei. Start Your Free Trial → View Live Demo → Learn How to Create Your First AI Chatbot → Universal Compatibility Any theme, any page builder Boei works with Elementor, Divi, Beaver Builder, Bricks, Gutenberg, and any other WordPress theme. No conflicts, no extra configuration. Caching plugins supported Works out of the box with WP Rocket, W3 Total Cache, LiteSpeed Cache, WP Super Cache, and others. Multisite ready Install network-wide or per site. Each site can run its own widget configuration. WooCommerce chatbot Boei runs as a WooCommerce chatbot for any store. Train the AI on your WooCommerce product catalog to answer product questions, reduce cart abandonment, and provide order context. WPML and Polylang compatible Full multilingual chatbot support with automatic translation in 95+ languages. External Services This plugin connects to Boei’s external services to provide the core functionality. The plugin loads external scripts from Boei’s servers when pages are displayed to site visitors. When configured with a widget key, visitor interactions with the widget (messages, contact attempts, page visits) are sent to Boei’s servers. During plugin setup, the WordPress admin’s email address and domain name are sent to facilitate account registration. No personal data is transmitted without user interaction with the widget. Boei does not track customers and does not use cookies for tracking purposes. The plugin uses external services to ensure users always have access to the latest features and improvements without requiring plugin updates. This approach allows for continuous service enhancements, immediate bug fixes, real-time security updates, and seamless integration with third-party messaging platforms that require server-side processing and API management. External domains used: – cdn.boei.help – Serves the main widget JavaScript file – app.boei.help – Serves personalized widget scripts and handles widget management – feedback.boei.help – Boei’s public roadmap and feedback platform Service links: – Service website: https://www.boei.help – Terms of Service: https://www.boei.help/terms/ – Privacy Policy: https://www.boei.help/privacy/ This integration is essential for the plugin’s core functionality. The external service processes visitor interactions to provide real-time customer support and lead generation capabilities.