AIOHM Knowledge Assistant vs AI Chatbot & Support Agent

Transform your WordPress site into an intelligent, WordPress 7.0-ready knowledge base with AI-powered chatbots that embody your brand’s unique voice and deliver accurate, contextual responses. AIOHM Knowledge Assistant processes your existing content to provide sophisticated AI interactions while maintaining your authentic communication style, privacy controls, and professional standards. Free Version Features The free version includes all the core functionality you need to get started with AI-powered knowledge bases: Public Chatbot: Add an intelligent chatbot to your website that answers visitor questions based on your content Knowledge Base Management: Scan and index your WordPress posts, pages, and uploaded documents Multi-Provider AI Support: Choose from OpenAI, Google Gemini, Anthropic Claude, Groq, and ShareAI Brand Voice Configuration: Set up your chatbot’s personality and communication style Content Processing: Support for PDF, CSV, TXT, and JSON document formats Admin Dashboard: Complete control center for setup and management Responsive Design: Works seamlessly across all devices Upgrade to Pro for advanced features like private AI assistants, local AI processing, and white-label licensing. Key Features Intelligent Content Processing * Automatic indexing of WordPress posts, pages, and uploaded files * Support for PDF, CSV, TXT, and JSON document formats * Advanced semantic search with vector embeddings * Smart content chunking for optimal AI processing Multi-Provider AI Integration * OpenAI GPT models (GPT-5) * Google Gemini Pro with advanced embeddings * Anthropic Claude for sophisticated reasoning * Groq for ultra-fast inference with Llama and Mistral models * ShareAI for specialized model access * Ollama Local AI for completely private, on-premise processing * ServBay Ollama server integration for development environments * Complete API key privacy – your data stays under your control Brand Voice Alignment * Comprehensive brand personality questionnaire * Custom system prompts and tone configuration * Consistent voice across all AI interactions * Private brand assistant for internal team use Enterprise-Grade Security & Licensing * Encrypted API key storage using WordPress security constants * Rate limiting (100 requests/hour per user and IP) * Membership-based access control integration * GDPR-compliant data handling practices * Private knowledge segregation for sensitive content * White label licensing for unlimited site deployments * Agency and reseller program support * Complete local AI processing with Ollama integration Performance Optimized * WordPress object cache integration * Intelligent caching with automatic invalidation * Minimal server resource requirements * CDN-compatible static assets Use Cases Professional Services: Provide 24/7 client support while maintaining confidential internal processes through dual-mode functionality. Content Creators: Get writing assistance that matches your style while offering public AI assistance to your audience. E-commerce: Answer product questions instantly while using private mode for inventory management and strategic planning. Coaching & Consulting: Replace repetitive client questions with an AI that understands your methodology and speaks with your expertise. Implementation Deploy AI functionality through shortcodes: * [aiohm_chat] – Public chatbot for website visitors * [aiohm_search] – Knowledge base search interface * [aiohm_private_assistant] – Private AI assistant for authenticated users The plugin automatically processes WordPress shortcodes, extracts meaningful content from complex layouts, and maintains context relationships between content pieces. Technical Requirements WordPress 6.2 or higher PHP 7.4 or higher API key from at least one supported provider (OpenAI, Claude, Gemini, Groq, or ShareAI) Optional: Paid Memberships Pro for advanced access control Privacy & External Services This plugin connects to external AI services only when configured with user-provided API keys. All communications use secure HTTPS connections, and no conversation data is stored on external servers beyond temporary processing requirements. Supported AI Services: * ShareAI API (shareai.now) – Terms | Docs * OpenAI API (api.openai.com) – Terms | Privacy * Google Gemini API (generativelanguage.googleapis.com) – Terms | Privacy * Anthropic Claude API (api.anthropic.com) – Terms | Privacy * Groq API (api.groq.com) – Terms | Privacy User consent is required before making any external API calls. All API keys are encrypted and stored securely in your WordPress database.

You already know the old kind. A visitor asks a real question, the bot replies with a link to your FAQ page, and the visitor leaves. This is the other kind. Ultimo Bots puts a real AI support agent on your WordPress site. It answers from your own content, and then it does the actual work: books the meeting, looks up the order, saves the lead, and pulls you into the conversation when it matters. You describe it. It builds itself. There is no canvas to drag boxes around on. You open the builder and type what should happen, in your own words: “When someone asks about pricing, explain the plans and offer a demo call. If they want one, book it in my Cal.com and send the lead to HubSpot.” That is the entire build step. The agent is configured from that sentence. No code, no flowcharts, no developer, no agency. Changed your mind? Tell it. That is the edit step too. It doesn’t just answer. It acts. Connect the tools you already run, and the agent uses them mid-conversation: Books appointments in Cal.com, including reschedule and cancel, or hands over your Calendly link Takes payments and manages subscriptions through Stripe links. It can list, change, or cancel a subscription. Card details never enter the chat Saves and finds contacts in HubSpot, and subscribes visitors to Mailchimp with proper double opt-in Answers from your product catalog, with prices and stock, so “do you have this in blue” gets a real answer Calls your own API with your own credentials when you need something nobody else offers Captures leads inside the conversation and emails them to you the second they land Before the agent touches anything private, it emails the visitor a six-digit code and waits for it. Verified first, every time. One agent. Every channel. The same agent runs on your WordPress site, on a shareable chat link, in Facebook Messenger, Instagram DMs, Telegram, and Slack. You train it once and it shows up everywhere. Nothing to duplicate, nothing to keep in sync. It knows your business, and it will not invent Point it at your WordPress site and it reads it. Add PDFs, Word files, spreadsheets, Google Drive, OneDrive, Notion. Every answer is built from your material, and one click re-scans your site whenever it changes. When it does not know something, it says so and offers you instead. That one habit is why people trust it on a live site. It detects the language your visitor is writing in and answers in it. You configure nothing. You stay in control Write your rules in plain words and the agent holds them, even when a visitor pushes back. Watch conversations as they happen and jump in yourself with one click. The agent goes quiet the moment you start typing and picks up again when you leave. Get pinged in Slack, Telegram, Teams, or email whenever someone wants a human. Everything is included Every capability above is on every plan. Plans differ in volume, not in what your agent can do. No per-seat pricing, no per-resolution fees, no “contact sales”. Start with a free trial, then from $19 a month. Live in about two minutes Activate the plugin, answer a few questions, and your agent is on your site. That is the whole setup. External services This plugin connects to external services operated by Ultimo Bots to function. The integration is required to register your site securely and render your AI assistant. Below are the services, what they are used for, and what data is transmitted. Policies for all of them: Terms of Service: https://www.ultimo-bots.com/terms – Privacy Policy: https://www.ultimo-bots.com/privacy 1) Ultimo Bots Portal API – site registration What: https://portal.ultimo-bots.com/api/auth/wordpress/save_secret When: On plugin activation (and retried if the first attempt failed). Purpose: Register your WordPress site and exchange a site-specific identifier used for secure operations. Data sent: site_id (random UUID generated in your WordPress site), site_url (your WordPress home URL), site_secret (random secret generated in your WordPress site), and the admin user’s email, first_name, last_name (used only to prefill the onboarding form; transferred server-side, never placed in a URL). Data received: wordpress_secret_id (an internal identifier) and a one-time connect code (valid 15 minutes, single use). 2) Ultimo Bots Portal API – connect code What: https://portal.ultimo-bots.com/api/auth/wordpress/connect_code When: When you click “Connect to Ultimo Bots” in the plugin settings, and right before the one-time onboarding redirect. Purpose: Mint a fresh one-time connect code so the onboarding can be opened without any personal data in the URL. Data sent: site_id, site_secret, and the admin user’s email, first_name, last_name (prefill, server-side only). Data received: a one-time connect code. 3) Ultimo Bots Portal API – assistant lookup What: https://portal.ultimo-bots.com/api/wordpress/my_bot When: On WP-Admin page loads (throttled to once per 5 minutes), on the plugin settings page, and once daily via WP-Cron. Purpose: Fetch the ID of the assistant connected to this site, so the assistant activates automatically after onboarding. Data sent: site_id, site_secret. Data received: bot_id and its creation status. 4) Ultimo Bots Widget Configuration API What: https://portal.ultimo-bots.com/api/widget_configuration/{bot_id} When: On public page views where the assistant is displayed, and on activation to check whether an existing Bot ID is active. Purpose: Retrieve the widget configuration for your Bot ID (colors, sizes, welcome messages). Data sent: bot_id (path parameter); optionally host_url when provided by the widget for basic operational analytics. Data received: widget configuration JSON. 5) Ultimo Bots Widget Script Host – static asset What: https://robert-kloepsch.github.io/ultimo-bots-widget/dist/bundle.js When: On public page views where the assistant is displayed. Purpose: Load the widget client code. Data sent: standard CDN/HTTP request metadata (IP, user agent) as with any static asset request. Important: This plugin does not accept or store arbitrary HTML/JS/CSS from users. It only stores a Bot ID and generates safe markup internally. The widget script is properly enqueued via WordPress functions. Privacy This plugin communicates with Ultimo Bots services as described in External services. Please review: – Terms of Service: https://www.ultimo-bots.com/terms – Privacy Policy: https://www.ultimo-bots.com/privacy