Text vs Lead Generation Contact Widget & AI Chatbot

Every conversation on your site is a buying signal. Text catches it and turns it into a sale. As customer engagement software, Text works whether the conversation starts with a question or a click. Losing sales to cart abandonment and hesitation? Text closes them in the chat. Need leads without adding headcount? Text generates them 24/7. Support buried in repeated questions? Text resolves them, so your team handles what actually needs a person. Text goes beyond a WordPress chatbot plugin. It closes sales while most plugins just answer questions. Install this WordPress chat plugin on your site and WooCommerce store in minutes. No developer needed. 14-day free trial, no credit card required. 30,000+ companies run on Text, including Unilever, Wembley Stadium, and MIT. “We added over $1.5M in revenue in the first eight months. All from sales that started in the chat.” — Duncan Andrews, CRM & Digital Manager, Experiences by Wembley Stadium 💬 Convert visitors into buyers Problem: A hesitating visitor looks like a lost sale. It’s actually a buying signal nobody answered. Solution: Text catches the intent, starts the conversation, and closes the sale. AI Agent lives in your chat widget — customized to your brand’s colors, position, and tone. It’s trained on your own site and knowledge base, not generic answers. It doesn’t wait to be asked. It reads hesitation, browsing behavior, and cart activity, and starts the conversation itself, with one job in mind: close, don’t just chat. Live chat — the WordPress live chat software behind this plugin — shares the same inbox as the AI, so a handoff from bot to human never loses context. Your agent picks up exactly where the AI left off. As a WordPress live chat plugin, it shows up on product pages, blog posts, your homepage, or checkout — wherever you want your customers to find it. Proactive campaigns trigger on real behavior — time on page, scroll depth, exit intent, cart value — and capture the lead before they’ve decided to leave. No pop-up roulette, no guessing who’s ready. Running WooCommerce? The AI already sees what’s actually sitting in that cart — more on that further down. 📥 One inbox to never lose the thread Problem: Support scattered across five tools means dropped context and dropped tickets. Solution: One inbox for every channel and every ticket. Help desk and ticketing handles automated tagging, SLA tracking, escalation workflows, satisfaction ratings, workload visibility, and email — all in one inbox. Chat transfer, escalation rules, and internal notes keep complex issues moving instead of stalling between tools. Agencies and resellers can deploy it white-labeled, under their own brand. Omnichannel customer service shouldn’t mean five different apps duct-taped together. Text’s omnichannel inbox brings live chat, email, SMS, Messenger, and WhatsApp into one place — full history per contact, no blind spots. One inbox, built for it. 🌙 Keep selling after hours Problem: A customer messaging at 11pm gets nothing until 9am — and buys elsewhere. Solution: An AI agent that never clocks out, in their language, in your tone. As AI-powered WordPress customer support, it works around the clock and responds in 46 languages with automatic translation built in — not a separate bot per market, one agent for Berlin, São Paulo, and Tokyo alike. Multilingual support isn’t a paid add-on — it’s how the product works. Under the hood, it uses NLP and vector-based understanding, so it’s reading what a visitor means, not just matching keywords. ⚙️ Script your own workflow Problem: Automation tools hand you fixed scenarios. They stall the moment you need to step outside them. Solution: Build the exact scenario you need, and have it running in minutes, not sprints. Custom Skills let you build new AI behavior: qualify a lead, capture contact details, offer a discount, route a VIP, schedule an appointment. No code, no decision trees. You can build a new skill in thirty seconds with a single sentence. Because skills work with intent detection, the AI doesn’t wait around for the right question — it starts the conversation on its own. 🧹 Turn busywork into headroom Problem: Agents spend hours on work that doesn’t need a human brain. Solution: Take that off their plate, so they can focus on what actually needs a person. Copilot suggests replies, summarizes chats, and surfaces the right knowledge-base article before your agent has to search for it. Help Desk and ticketing — full help desk software, not a bolted-on add-on — route and escalate automatically. Real-time visitor tracking shows who’s on your site, what they’re browsing, and where they came from, so every conversation starts with context instead of a blank slate. 🛒 Running WooCommerce? Here’s what sharpens Everything above gets more precise once Text becomes a next-generation ecommerce chatbot — one that can see your store, not just your site. Driving sales. A live cart preview shows exactly what’s in a visitor’s basket, updated in real time — the buying signal from the first section, now with the actual products attached. In-chat alerts flag every item added or removed, so hesitation gets caught before it becomes an abandoned cart. Customer profiles surface total spent and total orders at a glance, so an agent knows instantly whether they’re talking to a first-time buyer or a regular. That’s what turns WooCommerce live chat into more than a Q&A tool — it’s watching every cart as it happens. Post-sale support. Recent orders and full order history sit right inside the chat — items, tracking status, everything an agent needs without switching tabs. Place an order during or right after a conversation, and it’s linked automatically. This live chat for WooCommerce is built to also handle tracking and returns, not just presale questions. Sales reporting. See which chats lead to orders. Stay on top of your sales numbers. Analyze the most effective conversations, and spot what worked — the dollar view from the section above, broken down by product and by cart. Works with the most popular WooCommerce themes, including Storefront, Botiga, and Woostify. 🔗 Integration with your existing stack Text connects to WooCommerce, Shopify, HubSpot, Slack, Mailchimp, Zapier, and more, with webhook support for virtually anything else — turning scattered customer support software into one connected stack, with tagging, routing, follow-ups, and escalations running without manual work. The AI also learns from your existing WordPress content — pages, posts, product descriptions, help articles — and updates as your site does. No retraining required. 🔒 Security and compliance SOC 2 GDPR and CCPA PCI DSS Role-based access with admin and member permissions Multi-brand support with brand-level data separation Dedicated private server option for enterprise clients Controls to disable persistent chat history and manage data retention More in Text’s Trust Center. 💳 Pricing Plans start at $19/month — Essential, Growth, and Enterprise, with AI resolutions included at every level (10, 200, or a custom number a month). Every plan includes the AI chatbot, live chat, help desk, and ticketing. 14-day free trial, no credit card required. 🚀 Install in minutes This is how to add live chat to WordPress — and get the AI Agent running alongside it — in under five steps, no developer required. Log into your WordPress dashboard. Go to Plugins → Add New. Search for “Text.” Install the plugin and activate it. Connect your Text account, or create one directly from WordPress. The AI starts learning from your site immediately. No API key setup. No PHP tweaks. No developer. You go from install to handling conversations in the same session. External services This plugin relies on Text (text.com), a third-party customer service and AI chatbot platform, to provide its core functionality. Account connection When you click “Connect to Text”, the plugin redirects your browser to Text’s account management API at https://api.text.com. The following data is sent as part of this request: WordPress admin email address WordPress site URL and admin URL PHP version, WordPress version, and plugin version WooCommerce version (if WooCommerce is active) This data is used by Text to pre-fill your account setup and associate the plugin installation with your Text account. Chat widget Once connected, the plugin loads a JavaScript chat widget on your site’s frontend pages. This widget is served from Text’s CDN and enables real-time customer conversations. Visitor interaction data (such as chat messages and browsing context) is processed by Text’s servers as part of normal widget operation. This service is provided by Text, Inc: – Terms of service – Privacy policy

Turn your WordPress website into a 24/7 lead generation machine — without missing a single visitor. SiteLeads is a lead generation contact widget built for small businesses. Most plugins just add buttons to your site. SiteLeads goes further: it combines every channel your customers already use — WhatsApp, phone, email, Messenger, Telegram, Instagram — with a free AI chatbot that starts conversations, qualifies visitors, and collects their contact information automatically. Even while you sleep. SiteLeads Premium → | See all features 💬 Contact Widget — All Your Channels in One Place Add a floating contact widget to your site with every channel your visitors already use. One click takes them straight to WhatsApp, your phone, email, Messenger, Telegram, Instagram DM, SMS, TikTok, X/Twitter, WeChat, Snapchat, Discord, Google Maps, and more. Visitors choose how they want to reach you. You never miss a contact. Free plan includes: * Floating contact widget * All standard communication channels * WhatsApp, phone, email, Messenger, Telegram, Instagram, SMS, TikTok, WeChat, Snapchat, Discord, Google Maps, X/Twitter * Widget icon customization — color, size, position, shadow, border * Basic display triggers * Simple text greeting * Mobile and desktop display 🤖 Free AI Chatbot for Lead Generation — On Autopilot, 24/7 Add a free AI chatbot to your contact widget. It reads your website, learns your content, and engages visitors automatically — answering questions, qualifying interest, and collecting names and email addresses while you focus on running your business. The AI chatbot is free and optional. Add it in minutes. No coding required. Free plan includes: * 1 AI chatbot * Knowledge base built from up to 30 pages of your website * Up to 2 uploaded training files (PDF, DOCX) * Basic conversation settings: name, greeting, tone * Leads section and Messages section How it works: 1. Give your AI chatbot a name and your website URL 2. It crawls your pages and builds its knowledge base 3. Visitors start a conversation — the AI chatbot engages them, answers questions, and collects their contact info 4. Leads appear in your WordPress dashboard automatically 🔥 Pro: Multi-Channel Widget & WhatsApp Management Widgets & Channels * Unlimited active widgets * Multiple contacts per channel — with avatar, role, and availability schedule * Rich greeting cards: narrow, vertical, horizontal, circle card formats * Attention effects: pulse, shake, glow animations & more * Mobile-specific layouts: CTA bar, Channels bar * Custom channel icons 🎯 Pro: AI Lead Generation & Visitor Qualification AI chatbot (Pro) * Unlimited AI chatbots — specialized per page, product, or service * Full website crawl beyond 30 pages * Unlimited file uploads — PDFs, manuals, internal docs, price lists * Strict FAQ Mode — respond only from your approved training sources * Larger knowledge base character limit 📈 Pro: Targeting, Analytics & Full Brand Control Targeting & Display * Page targeting — show specific widgets on specific URLs, categories, or post types * Date scheduling — run campaigns, promotions, or seasonal widgets * Day & time scheduling — show only during business hours * Traffic source targeting — Google Ads, social, organic, direct * Geographic targeting — country, state, city * Smart triggers: exit intent, scroll percentage Analytics (Pro only) * Full analytics dashboard * Channel performance tracking * AI chatbot conversion metrics Brand & Limits * Full brand customization * Unlimited monthly leads and messages 📊 How Each Channel Works WhatsApp — Add your number. Visitors click and open a WhatsApp chat directly — mobile app on mobile, WhatsApp Web on desktop. WhatsApp Business is supported. Phone — Click to call. One tap on mobile dials your number directly. Email — Opens the visitor’s email client with your address pre-filled. Messenger — Links to your Facebook business page chat. Telegram — Opens a direct Telegram conversation with your account. Instagram — Links to your Instagram DM. SMS — Opens an SMS message on mobile devices. Google Maps — Links to your business location — ideal for local businesses. WhatsApp, Messenger, Telegram, phone, email, SMS, TikTok, WeChat, Snapchat, Discord, X/Twitter, Google Maps — all available in the free plan. 🎯 Display Triggers & Targeting Control exactly when and where your widget appears: Time delay — show after X seconds on page Scroll percentage — show after the visitor scrolls a set distance (Pro) Exit intent — show when the visitor moves to leave (Pro) Page targeting — show on specific pages, categories, or post types (Pro) Geographic targeting — show only to visitors in selected countries, states, or cities (Pro) Traffic source targeting — show only to visitors from Google Ads, social, organic, or direct (Pro) Day & time scheduling — restrict to business hours (Pro) Date scheduling — activate for campaigns or promotions (Pro) 🏢 Built by Extend Studio SiteLeads is built by Extend Studio — a WordPress development company building products since 2015. Also behind Kubio, Colibri, and Mesmerize, with 270,000+ active installations across our plugin portfolio. That track record means SiteLeads is built to last: actively maintained, regularly updated, and backed by a team that has been shipping WordPress plugins for over a decade. ✅ Getting Started — Under 5 Minutes Install and activate SiteLeads from the WordPress Plugins dashboard Choose your channels — add your WhatsApp number, phone, email, or other contact details Customize the widget position, colors, and greeting Optionally: add the free AI chatbot, point it at your website URL, and let it learn your content Your widget goes live immediately — no code required Source Files 📂 GitHub Repository External Services This plugin connects to the SiteLeads Cloud Platform to enable the AI chatbot and lead management features. SiteLeads Cloud (cloud.siteleads.ai) The plugin connects to cloud.siteleads.ai to enable AI chatbot functionality, manage knowledge bases (website crawling and document processing), and store captured leads. Privacy Policy Terms of Service These connections are only active if the AI chatbot is enabled and a SiteLeads account has been created. The basic contact widget operates independently.