Text vs Limb AI Chatbot

Every conversation on your site is a buying signal. Text catches it and turns it into a sale. As customer engagement software, Text works whether the conversation starts with a question or a click. Losing sales to cart abandonment and hesitation? Text closes them in the chat. Need leads without adding headcount? Text generates them 24/7. Support buried in repeated questions? Text resolves them, so your team handles what actually needs a person. Text goes beyond a WordPress chatbot plugin. It closes sales while most plugins just answer questions. Install this WordPress chat plugin on your site and WooCommerce store in minutes. No developer needed. 14-day free trial, no credit card required. 30,000+ companies run on Text, including Unilever, Wembley Stadium, and MIT. “We added over $1.5M in revenue in the first eight months. All from sales that started in the chat.” — Duncan Andrews, CRM & Digital Manager, Experiences by Wembley Stadium 💬 Convert visitors into buyers Problem: A hesitating visitor looks like a lost sale. It’s actually a buying signal nobody answered. Solution: Text catches the intent, starts the conversation, and closes the sale. AI Agent lives in your chat widget — customized to your brand’s colors, position, and tone. It’s trained on your own site and knowledge base, not generic answers. It doesn’t wait to be asked. It reads hesitation, browsing behavior, and cart activity, and starts the conversation itself, with one job in mind: close, don’t just chat. Live chat — the WordPress live chat software behind this plugin — shares the same inbox as the AI, so a handoff from bot to human never loses context. Your agent picks up exactly where the AI left off. As a WordPress live chat plugin, it shows up on product pages, blog posts, your homepage, or checkout — wherever you want your customers to find it. Proactive campaigns trigger on real behavior — time on page, scroll depth, exit intent, cart value — and capture the lead before they’ve decided to leave. No pop-up roulette, no guessing who’s ready. Running WooCommerce? The AI already sees what’s actually sitting in that cart — more on that further down. 📥 One inbox to never lose the thread Problem: Support scattered across five tools means dropped context and dropped tickets. Solution: One inbox for every channel and every ticket. Help desk and ticketing handles automated tagging, SLA tracking, escalation workflows, satisfaction ratings, workload visibility, and email — all in one inbox. Chat transfer, escalation rules, and internal notes keep complex issues moving instead of stalling between tools. Agencies and resellers can deploy it white-labeled, under their own brand. Omnichannel customer service shouldn’t mean five different apps duct-taped together. Text’s omnichannel inbox brings live chat, email, SMS, Messenger, and WhatsApp into one place — full history per contact, no blind spots. One inbox, built for it. 🌙 Keep selling after hours Problem: A customer messaging at 11pm gets nothing until 9am — and buys elsewhere. Solution: An AI agent that never clocks out, in their language, in your tone. As AI-powered WordPress customer support, it works around the clock and responds in 46 languages with automatic translation built in — not a separate bot per market, one agent for Berlin, São Paulo, and Tokyo alike. Multilingual support isn’t a paid add-on — it’s how the product works. Under the hood, it uses NLP and vector-based understanding, so it’s reading what a visitor means, not just matching keywords. ⚙️ Script your own workflow Problem: Automation tools hand you fixed scenarios. They stall the moment you need to step outside them. Solution: Build the exact scenario you need, and have it running in minutes, not sprints. Custom Skills let you build new AI behavior: qualify a lead, capture contact details, offer a discount, route a VIP, schedule an appointment. No code, no decision trees. You can build a new skill in thirty seconds with a single sentence. Because skills work with intent detection, the AI doesn’t wait around for the right question — it starts the conversation on its own. 🧹 Turn busywork into headroom Problem: Agents spend hours on work that doesn’t need a human brain. Solution: Take that off their plate, so they can focus on what actually needs a person. Copilot suggests replies, summarizes chats, and surfaces the right knowledge-base article before your agent has to search for it. Help Desk and ticketing — full help desk software, not a bolted-on add-on — route and escalate automatically. Real-time visitor tracking shows who’s on your site, what they’re browsing, and where they came from, so every conversation starts with context instead of a blank slate. 🛒 Running WooCommerce? Here’s what sharpens Everything above gets more precise once Text becomes a next-generation ecommerce chatbot — one that can see your store, not just your site. Driving sales. A live cart preview shows exactly what’s in a visitor’s basket, updated in real time — the buying signal from the first section, now with the actual products attached. In-chat alerts flag every item added or removed, so hesitation gets caught before it becomes an abandoned cart. Customer profiles surface total spent and total orders at a glance, so an agent knows instantly whether they’re talking to a first-time buyer or a regular. That’s what turns WooCommerce live chat into more than a Q&A tool — it’s watching every cart as it happens. Post-sale support. Recent orders and full order history sit right inside the chat — items, tracking status, everything an agent needs without switching tabs. Place an order during or right after a conversation, and it’s linked automatically. This live chat for WooCommerce is built to also handle tracking and returns, not just presale questions. Sales reporting. See which chats lead to orders. Stay on top of your sales numbers. Analyze the most effective conversations, and spot what worked — the dollar view from the section above, broken down by product and by cart. Works with the most popular WooCommerce themes, including Storefront, Botiga, and Woostify. 🔗 Integration with your existing stack Text connects to WooCommerce, Shopify, HubSpot, Slack, Mailchimp, Zapier, and more, with webhook support for virtually anything else — turning scattered customer support software into one connected stack, with tagging, routing, follow-ups, and escalations running without manual work. The AI also learns from your existing WordPress content — pages, posts, product descriptions, help articles — and updates as your site does. No retraining required. 🔒 Security and compliance SOC 2 GDPR and CCPA PCI DSS Role-based access with admin and member permissions Multi-brand support with brand-level data separation Dedicated private server option for enterprise clients Controls to disable persistent chat history and manage data retention More in Text’s Trust Center. 💳 Pricing Plans start at $19/month — Essential, Growth, and Enterprise, with AI resolutions included at every level (10, 200, or a custom number a month). Every plan includes the AI chatbot, live chat, help desk, and ticketing. 14-day free trial, no credit card required. 🚀 Install in minutes This is how to add live chat to WordPress — and get the AI Agent running alongside it — in under five steps, no developer required. Log into your WordPress dashboard. Go to Plugins → Add New. Search for “Text.” Install the plugin and activate it. Connect your Text account, or create one directly from WordPress. The AI starts learning from your site immediately. No API key setup. No PHP tweaks. No developer. You go from install to handling conversations in the same session. External services This plugin relies on Text (text.com), a third-party customer service and AI chatbot platform, to provide its core functionality. Account connection When you click “Connect to Text”, the plugin redirects your browser to Text’s account management API at https://api.text.com. The following data is sent as part of this request: WordPress admin email address WordPress site URL and admin URL PHP version, WordPress version, and plugin version WooCommerce version (if WooCommerce is active) This data is used by Text to pre-fill your account setup and associate the plugin installation with your Text account. Chat widget Once connected, the plugin loads a JavaScript chat widget on your site’s frontend pages. This widget is served from Text’s CDN and enables real-time customer conversations. Visitor interaction data (such as chat messages and browsing context) is processed by Text’s servers as part of normal widget operation. This service is provided by Text, Inc: – Terms of service – Privacy policy

Add an AI chatbot to your WordPress site for customer support and lead generation. Train it on pages, posts, PDFs, FAQs, URLs, and more to deliver instant AI-powered answers 24/7. Capture leads with intelligent conversational forms, choose from 200+ AI models, and customize everything to match your brand—without coding. Live Demo | Documentation Why Choose AI Chatbot? ⭐ Experience True Quality — Intuitive and 100% WordPress Native. Professional-grade AI chatbot with clean code, polished UI, and extensible architecture built with industry best practices. What You Get: ✅ Customer support – Your chatbot answers common visitor questions automatically from your knowledge base with full conversation history and multi-language support, so your team spends less time on repetitive support emails. ✅ Lead Generation – Collect visitor name and email before chat starts so you can build your email list and send follow-up campaigns ✅ Conversational Forms – When visitor intent matches your setup, the chatbot collects standard fields through dialogue. Submissions are stored locally; new entries can be sent by email or Slack. Choose a conversational or widget (static) form type when you configure the form. ✅ 200+ AI Models – Native support for OpenAI (GPT-5.4 family and more), Google Gemini 3.x, Claude 4.6, DeepSeek, and Grok; plus Open Router for 200+ additional models ✅ Advanced RAG Technology – Intelligent retrieval for accurate, contextually relevant responses ✅ Cost-Optimized Usage – Smart token management minimizes API charges ✅ Knowledge Transparency – See exactly which content AI used for each response ✅ Unlimited Knowledge Base – Train on pages, posts, PDFs, text files, Q&A entries, or webpage content fetched from URLs. Auto-sync keeps WordPress sources up to date automatically ✅ Leads Management Board – Simple table to track and manage all leads collected through the Lead Generation widget or Conversational Forms ✅ Analytics Dashboard – Fast analytical board with real-time insights on new conversations, leads, visitors, form submissions, and more. Includes daily, weekly, and monthly charts for comprehensive reporting ✅ Transcripts – In the WordPress admin, open Chatbot → Transcripts to review conversation history and see which knowledge sources were used for each reply ✅ 3-Step Setup Wizard – Live in under 5 minutes with guided onboarding ✅ Rate Limiting – Control usage for guests and logged-in users ✅ Theme Support – Light mode, dark mode, and system theme options ✅ True WordPress Native – Real platform integration, not an iframe 🚀 Designed to Scale Flexible architecture that grows with your business. Start simple, expand seamlessly. Core Features Your AI chatbot includes everything you need for customer support, lead generation, and engagement: ✅ Conversational Forms Your AI doesn’t just answer questions—it can run conversational forms when visitor intent matches your configuration: the chatbot collects standard fields through dialogue. You can also use widget forms—the type is chosen when you set up the form (conversational vs widget). Submissions are stored locally, and each new entry can be delivered by email or Slack. ✅ Quick 3-Step AI Chatbot Setup Guided wizard launches after activation. Connect your AI provider, configure personality, add knowledge sources, and customize appearance—live in under 5 minutes. ✅ Advanced AI Chatbot RAG Technology Train on unlimited WordPress content using Retrieval-Augmented Generation. Supports pages, posts, custom post types, PDFs, text files, rich text input, Q&A entries, and webpage content fetched from URLs. Intelligent intent recognition retrieves the most relevant knowledge for accurate responses. Auto-sync keeps WordPress knowledge sources (pages, posts, custom post types) automatically up to date—no manual re-training needed when content changes. Knowledge Filtering lets you accurately filter and view which sources are available in your knowledge base. AI Agent can also render images from learned sources (Beta) for richer, more visual responses. ✅ Transcripts View all chats, see which knowledge sources were used per reply, add missing Q&A entries, and review user context (guest/logged-in status and IP addresses). ✅ Cost-Optimized AI Usage Smart token management minimizes API charges. Intelligent request optimization ensures you pay only for what you need. Configure rate limits to control expenses. ✅ Streaming AI Responses Real-time word-by-word AI replies for faster, more natural conversations. Especially useful when short answers setting is disabled – long responses are printed naturally and quickly instead of making users wait for the full response to be ready. ✅ Customizable Chat Experience Unlimited widgets including Message Starters, Message Prompts, Chat History, Links, Lead Generation, and custom announcements. The Lead Generation widget collects user name and email before allowing conversation to start—so you know who is chatting and can follow up or add them to your leads list. Fully customizable greetings with emoji support. Simplified single-step widget publishing makes adding widgets effortless. ✅ Flexible Vector Storage Choose local WordPress database (free, unlimited) or Pinecone for enterprise-scale knowledge bases. Vector embeddings enable fast, contextually relevant retrieval. ✅ Complete Customization Customize colors, chatbot icon, AI avatar, chat box size, themes (light/dark/system), positioning, emojis, and greeting messages. Adapts seamlessly to all devices. ✅ Multi-Language Support Conversations in multiple languages with RTL compatibility. The AI chatbot responds in your visitors’ language. ✅ GDPR Compliant All conversation data stored locally on your WordPress site. You control data retention, export, and deletion policies. Supported AI Models Google Gemini – Gemini 3 Flash Preview – Gemini 3.1 Pro Preview – Gemini 3.1 Flash Lite Preview – Gemini Embedding 001 (for knowledge base) OpenAI GPT – GPT-5.5, GPT-5.4, GPT-5.4 Mini, GPT-5.4 Nano – GPT-5.2, GPT-5.1 – GPT-5 Mini, GPT-5 Nano – GPT-4.1, GPT-4.1 Mini, GPT-4.1 Nano – GPT-4o, GPT-4o Mini – GPT-4 Turbo, GPT-4 – Text Embedding 3 Small, Text Embedding 3 Large, Text Embedding ada 002 (for knowledge base) Claude (Anthropic) – Claude Opus 4.6, Claude Sonnet 4.6 – Claude Sonnet 4.5, Claude Haiku 4.5 – Claude Opus 4.5, Claude Opus 4.1 – Claude Sonnet 4.0, Claude Opus 4.0 DeepSeek – DeepSeek-V3.2 Chat Grok (X.AI) – Grok 4.20 (Reasoning), Grok 4.20 (Non Reasoning) – Grok 4.1 Fast (Reasoning), Grok 4.1 Fast (Non Reasoning) – Grok 4 Fast (Reasoning), Grok 4 Fast (Non Reasoning) – Grok 3 Mini, Grok 3 Mini Fast Open Router (200+ models via single API) – OpenAI: GPT-5.1, GPT-5 Pro, GPT-5, GPT-5 Mini, o3, o4 Mini, GPT-4.1, GPT-4o – Google: Gemini 3 Pro Preview, Gemini 2.5 Pro, Gemini 2.5 Flash – Anthropic: Claude Opus 4.6, Claude Sonnet 4.5, Claude Haiku 4.5, Claude Opus 4.1 – DeepSeek: DeepSeek V3.2, DeepSeek V3.1 Terminus, R1 – xAI: Grok 4.1 Fast, Grok 4 Fast, Grok 3 – Mistral: Mistral Large 3, Mistral Medium 3, Ministral 3, Devstral 2 – Amazon: Nova Premier 1.0, Nova Pro 1.0, Nova Lite 1.0 – Qwen: Qwen3 Max, Qwen3 235B, Qwen3 Next 80B – Meta: Llama 4 Maverick, Llama 4 Scout, Llama 3.3 70B Instruct – Plus Pony Alpha, MiniMax M2, Moonshot Kimi K2, Z.AI GLM 4.6, Cohere Command R, and 150+ more chat and embedding models Knowledge Sources Train your AI chatbot on multiple content types: WordPress Pages & Posts Custom Post Types PDF Documents Text Files (.txt) Rich Text Editor (unlimited input) Simple Q&A Entries Webpage URLs Sitemap Content is processed using vector embeddings and stored in your WordPress database or Pinecone for fast, contextually relevant retrieval. Use the Knowledge Filtering feature to accurately filter and view which sources are available in your knowledge base. Quick Setup Your AI chatbot launches in 3 simple steps: 1️⃣ Connect AI Provider – Enter your API key and configure AI agent personality 2️⃣ Appearance – Customize theme, colors, chatbot icon, and how the widget looks on your site 3️⃣ Add Knowledge – Import pages, posts, upload documents, or paste webpage URLs for RAG training Live in under 5 minutes with no technical knowledge required. External Services This plugin connects to third-party AI services to generate chatbot responses. For Limb AI, your live site registers with a site token (no third-party API key). For other providers, you must provide your own API keys and comply with each provider’s terms of service. AI Service Providers: Limb AI – Chat completions and embeddings via managed Limb AI credits API Endpoint: https://api.wpaichatbot.com Terms & Conditions Privacy Policy OpenAI – Chat completions, embeddings, image generation API Endpoint: https://api.openai.com Terms of Use Privacy Policy Google Gemini – Chat completions, embeddings, image generation API Endpoint: https://generativelanguage.googleapis.com Terms of Service Privacy Policy Pinecone (Optional) – Vector database for knowledge storage API Endpoint: https://api.pinecone.io Terms of Service Privacy Policy DeepSeek – Chat completions API Endpoint: https://api.deepseek.com Terms of Service Privacy Policy Claude (Anthropic) – Chat completions API Endpoint: https://api.anthropic.com Terms of Service Privacy Policy Grok (X.AI) – Chat completions API Endpoint: https://api.x.ai Terms of Service Privacy Policy Open Router (Optional) – Unified API for 200+ AI models (OpenAI, Google, Anthropic, DeepSeek, xAI, Mistral, Amazon, Qwen, Meta, and more) API Endpoint: https://openrouter.ai Terms of Service Privacy Policy You are responsible for: – Obtaining and managing your own API keys (when not using Limb AI) – Monitoring your API or Limb AI credit usage and costs – Complying with each service provider’s terms and policies – Ensuring your use case meets provider requirements Libraries & Credits Development Team: AI Chatbot is developed and maintained by the team at wpaichatbot.com. Support & Documentation Need Help? * 📚 Full Documentation * 💬 Community Forum * 🌐 Official Website * 📧 Email Support Privacy & Data Your Data, Your Control: – All chat conversations are stored locally in your WordPress database – No data is sent to external services except AI providers (Limb AI, OpenAI, Gemini, DeepSeek, Claude, Grok, or Open Router) for response generation – You have complete control over data retention and deletion policies – GDPR-compliant data handling with export and erasure capabilities – User data is handled according to WordPress privacy standards Upgrade to Pro ⭐ The Pro version includes advanced features: 💬 Native live agent – Hand off chats to your team through the WordPress-native live agent experience (mobile-optimized PWA) 🛒 WooCommerce integration – Shopping assistance, product recommendations, cart and order support tied to your store 🎨 White Label Branding – Custom logos and icons for chatbot and AI agent ⚡ Conversational Forms (Pro) – Attachment and date fields; custom webhooks; multiple notification destinations delivered together 🧩 Chatbot & Prompt Blocks – Gutenberg integration for inline chat and prompt inputs 🎯 Premium Widgets – Advanced UI components and interactive elements Learn more about Pro features