Text vs LeadBot – AI Chat & Lead Generation for Your Website

Every conversation on your site is a buying signal. Text catches it and turns it into a sale. As customer engagement software, Text works whether the conversation starts with a question or a click. Losing sales to cart abandonment and hesitation? Text closes them in the chat. Need leads without adding headcount? Text generates them 24/7. Support buried in repeated questions? Text resolves them, so your team handles what actually needs a person. Text goes beyond a WordPress chatbot plugin. It closes sales while most plugins just answer questions. Install this WordPress chat plugin on your site and WooCommerce store in minutes. No developer needed. 14-day free trial, no credit card required. 30,000+ companies run on Text, including Unilever, Wembley Stadium, and MIT. “We added over $1.5M in revenue in the first eight months. All from sales that started in the chat.” — Duncan Andrews, CRM & Digital Manager, Experiences by Wembley Stadium 💬 Convert visitors into buyers Problem: A hesitating visitor looks like a lost sale. It’s actually a buying signal nobody answered. Solution: Text catches the intent, starts the conversation, and closes the sale. AI Agent lives in your chat widget — customized to your brand’s colors, position, and tone. It’s trained on your own site and knowledge base, not generic answers. It doesn’t wait to be asked. It reads hesitation, browsing behavior, and cart activity, and starts the conversation itself, with one job in mind: close, don’t just chat. Live chat — the WordPress live chat software behind this plugin — shares the same inbox as the AI, so a handoff from bot to human never loses context. Your agent picks up exactly where the AI left off. As a WordPress live chat plugin, it shows up on product pages, blog posts, your homepage, or checkout — wherever you want your customers to find it. Proactive campaigns trigger on real behavior — time on page, scroll depth, exit intent, cart value — and capture the lead before they’ve decided to leave. No pop-up roulette, no guessing who’s ready. Running WooCommerce? The AI already sees what’s actually sitting in that cart — more on that further down. 📥 One inbox to never lose the thread Problem: Support scattered across five tools means dropped context and dropped tickets. Solution: One inbox for every channel and every ticket. Help desk and ticketing handles automated tagging, SLA tracking, escalation workflows, satisfaction ratings, workload visibility, and email — all in one inbox. Chat transfer, escalation rules, and internal notes keep complex issues moving instead of stalling between tools. Agencies and resellers can deploy it white-labeled, under their own brand. Omnichannel customer service shouldn’t mean five different apps duct-taped together. Text’s omnichannel inbox brings live chat, email, SMS, Messenger, and WhatsApp into one place — full history per contact, no blind spots. One inbox, built for it. 🌙 Keep selling after hours Problem: A customer messaging at 11pm gets nothing until 9am — and buys elsewhere. Solution: An AI agent that never clocks out, in their language, in your tone. As AI-powered WordPress customer support, it works around the clock and responds in 46 languages with automatic translation built in — not a separate bot per market, one agent for Berlin, São Paulo, and Tokyo alike. Multilingual support isn’t a paid add-on — it’s how the product works. Under the hood, it uses NLP and vector-based understanding, so it’s reading what a visitor means, not just matching keywords. ⚙️ Script your own workflow Problem: Automation tools hand you fixed scenarios. They stall the moment you need to step outside them. Solution: Build the exact scenario you need, and have it running in minutes, not sprints. Custom Skills let you build new AI behavior: qualify a lead, capture contact details, offer a discount, route a VIP, schedule an appointment. No code, no decision trees. You can build a new skill in thirty seconds with a single sentence. Because skills work with intent detection, the AI doesn’t wait around for the right question — it starts the conversation on its own. 🧹 Turn busywork into headroom Problem: Agents spend hours on work that doesn’t need a human brain. Solution: Take that off their plate, so they can focus on what actually needs a person. Copilot suggests replies, summarizes chats, and surfaces the right knowledge-base article before your agent has to search for it. Help Desk and ticketing — full help desk software, not a bolted-on add-on — route and escalate automatically. Real-time visitor tracking shows who’s on your site, what they’re browsing, and where they came from, so every conversation starts with context instead of a blank slate. 🛒 Running WooCommerce? Here’s what sharpens Everything above gets more precise once Text becomes a next-generation ecommerce chatbot — one that can see your store, not just your site. Driving sales. A live cart preview shows exactly what’s in a visitor’s basket, updated in real time — the buying signal from the first section, now with the actual products attached. In-chat alerts flag every item added or removed, so hesitation gets caught before it becomes an abandoned cart. Customer profiles surface total spent and total orders at a glance, so an agent knows instantly whether they’re talking to a first-time buyer or a regular. That’s what turns WooCommerce live chat into more than a Q&A tool — it’s watching every cart as it happens. Post-sale support. Recent orders and full order history sit right inside the chat — items, tracking status, everything an agent needs without switching tabs. Place an order during or right after a conversation, and it’s linked automatically. This live chat for WooCommerce is built to also handle tracking and returns, not just presale questions. Sales reporting. See which chats lead to orders. Stay on top of your sales numbers. Analyze the most effective conversations, and spot what worked — the dollar view from the section above, broken down by product and by cart. Works with the most popular WooCommerce themes, including Storefront, Botiga, and Woostify. 🔗 Integration with your existing stack Text connects to WooCommerce, Shopify, HubSpot, Slack, Mailchimp, Zapier, and more, with webhook support for virtually anything else — turning scattered customer support software into one connected stack, with tagging, routing, follow-ups, and escalations running without manual work. The AI also learns from your existing WordPress content — pages, posts, product descriptions, help articles — and updates as your site does. No retraining required. 🔒 Security and compliance SOC 2 GDPR and CCPA PCI DSS Role-based access with admin and member permissions Multi-brand support with brand-level data separation Dedicated private server option for enterprise clients Controls to disable persistent chat history and manage data retention More in Text’s Trust Center. 💳 Pricing Plans start at $19/month — Essential, Growth, and Enterprise, with AI resolutions included at every level (10, 200, or a custom number a month). Every plan includes the AI chatbot, live chat, help desk, and ticketing. 14-day free trial, no credit card required. 🚀 Install in minutes This is how to add live chat to WordPress — and get the AI Agent running alongside it — in under five steps, no developer required. Log into your WordPress dashboard. Go to Plugins → Add New. Search for “Text.” Install the plugin and activate it. Connect your Text account, or create one directly from WordPress. The AI starts learning from your site immediately. No API key setup. No PHP tweaks. No developer. You go from install to handling conversations in the same session. External services This plugin relies on Text (text.com), a third-party customer service and AI chatbot platform, to provide its core functionality. Account connection When you click “Connect to Text”, the plugin redirects your browser to Text’s account management API at https://api.text.com. The following data is sent as part of this request: WordPress admin email address WordPress site URL and admin URL PHP version, WordPress version, and plugin version WooCommerce version (if WooCommerce is active) This data is used by Text to pre-fill your account setup and associate the plugin installation with your Text account. Chat widget Once connected, the plugin loads a JavaScript chat widget on your site’s frontend pages. This widget is served from Text’s CDN and enables real-time customer conversations. Visitor interaction data (such as chat messages and browsing context) is processed by Text’s servers as part of normal widget operation. This service is provided by Text, Inc: – Terms of service – Privacy policy

LeadBot is the AI website chat that turns your visitors into leads. With this plugin you add LeadBot to your WordPress website in just a few minutes. LeadBot greets your visitor personally, shows the most important buttons on your website and lowers the barrier to get in touch. The result: more leads, more return on your digital marketing and a higher ROI. More than 1,000 websites already get better results with LeadBot, from small businesses to major brands. Start a 30-day free trial | Visit the website | Pricing | Support What does LeadBot do for you? Visitors come to your website with a goal. LeadBot makes sure that visit goes better, and that visitors actually turn into leads. On top of that you stay in control: incoming questions are routed directly to the right department. That means more return, more connection and more efficiency. A higher ROI on your digital marketing Turn website visitors into leads Lightning-fast loading time, no slowdown on your site From standard templates to strategic decision trees Route leads automatically to the right department AI chat that actually helps LeadBot is more than a standard chatbot. The AI chat helps visitors interactively take the right action on your website: ask a question, request a quote, book an appointment or click through to the right page. Think of it as a digital account manager that is available 24/7 and makes getting in touch as easy as possible. Low-threshold contact options In the LeadBot AI website chat you simply set up the contact options that fit your organization: Chat via WhatsApp Contact via e-mail Call or leave a callback request Contact forms and dynamic forms Request a quote Schedule an appointment or video call Refer visitors to conversion pages Frequently asked questions (FAQ) Fully in your own branding You set up LeadBot entirely to match your brand: your own colors, logo, photo and copy. That way you welcome visitors professionally and recognizably, 24 hours a day. An automatic greeting adapts to the time of day. Different variants per situation Use a different LeadBot variant for each scenario: per page, per device, per campaign or outside opening hours. Variants with different buttons and contact persons are easy to set up in the dashboard. Built for online marketers LeadBot was developed from the hands-on experience of online marketers. As a result, the tool fits seamlessly with generating leads and following them up correctly. Easy to install, while at the same time offering plenty of possibilities for those who want more. How does it work? Create a LeadBot account. You can try LeadBot free for 30 days. Install and activate the plugin on your WordPress website. Connect your account and set up your AI chat via the dashboard. LeadBot appears on your website and turns visitors into leads. Pricing You can try LeadBot free for 30 days. Visit the pricing page for all plans and options. Are you an agency and want to get more out of LeadBot? Discover the partner model. External services This plugin is a connector for the LeadBot SaaS chat widget and cannot function without the LeadBot service. By installing, activating, and configuring the plugin with a LeadBot account, you authorize it to communicate with the LeadBot service as described below. What the plugin connects to and why LeadBot install verification API – https://api.leadbot.com/v1/install-tokens/verify When it runs: only when a logged-in administrator confirms an install link initiated from the LeadBot dashboard. What is sent: the WordPress site URL and the one-time install token from the install link. Why: to verify the install link is valid and obtain the domain key that links this site to the matching LeadBot account. LeadBot widget script – https://script.leadbot.com/script.js?domainKey= When it runs: on every public-facing page, only after a domain key has been saved in the plugin settings. What is sent: the standard request data any browser sends when loading a script, such as IP address, user agent and referrer, plus your public domain key as a query parameter. Why: this script is the LeadBot chat widget itself. It is not a generic third-party CDN library, it is the runtime delivery of the LeadBot SaaS product, served by LeadBot’s own infrastructure. It cannot be bundled locally because the widget is configured and updated server-side per LeadBot account. LeadBot widget runtime – once loaded, the widget may communicate with LeadBot servers to render conversations and submit visitor input according to the flows configured in the connected LeadBot account. This communication is handled by the widget, not by the plugin’s PHP code. No data is sent to LeadBot from the plugin itself until an administrator either confirms a LeadBot-initiated install link in wp-admin, or saves a domain key in the plugin’s settings. Removing the domain key, or uninstalling the plugin, stops the widget from loading. LeadBot privacy policy: https://www.leadbot.nl/privacybeleid Disclose use of the LeadBot service in your site’s privacy policy. The plugin contributes suggested text via Tools -> Privacy.