Agentorie Chat vs Text

Agentorie Chat turns your WordPress content into a reliable AI assistant that answers visitors with real pages from your site, not generic AI guesses. Agentorie indexes your actual website content so the AI can search your pages and return verified URLs. The built-in hybrid live chat enables a seamless AI-to-human handover whenever needed. No hallucinations. No made-up links. Only answers grounded in your real content. See how easy it is to set up AI content indexing in under 30 seconds: 🎯 Best for WooCommerce stores with product questions Documentation and knowledge base websites Service businesses with repetitive pre-sales questions Directory and listing websites (Classified Listing, real estate, events) Multilingual WordPress sites GDPR-sensitive projects ✅ Why Choose Agentorie Chat? AI chatbot trained on your website content, not generic responses Smart content indexing with automatic updates when you edit pages WooCommerce compatible, index your products so AI can answer product questions with real links Custom Post Types support, works with events, listings, portfolios, properties, and more Your indexed content stays on your servers, never stored on our infrastructure Hybrid AI-to-human live chat takeover in real time GDPR compliant with built-in WordPress Privacy tools integration Conversations stored in your WordPress database for full data ownership Works in 50+ languages Beautiful, responsive widget that matches your brand 🤖 AI Chatbot with Smart Content Indexing Your AI chatbot searches your actual website content and provides real, up-to-date URLs to visitors: Automatic Updates – Pages and posts are indexed instantly when you publish, edit, or delete them Daily Sync – Content is automatically re-indexed every 24 hours to catch any changes Manual Control – Choose exactly which pages to index or exclude WooCommerce Ready – Index your products so the AI can answer “What’s on your menu?”, “Do you have running shoes?”, or “How much is the premium plan?” with real product links Custom Post Types – Index events, listings, portfolio items, properties, or any public custom post type registered by your theme or plugins Zero Hallucinations – AI only references real URLs from your indexed content 💬 LiveChat with Human Takeover When a conversation needs a human touch, seamlessly take over from the AI: Real-time messaging powered by WebSocket technology Get notifications by sound and alert AI and human messages clearly distinguished in the chat Configure advisor name, avatar, and session timeout Automatic AI resume when the human session ends 🌍 Multilingual Support Agentorie Chat supports 50+ languages. Choose your default language from the AI Settings tab in your WordPress admin. When multiple languages are enabled, visitors can choose their preferred language directly in the chat widget via the built-in language selector. 🔐 GDPR Compliance Built In Data privacy is at the core of Agentorie Chat: Conversations stored in your WordPress database for full data ownership Your indexed content stays on your servers, it is never stored on our infrastructure Integrated with WordPress Privacy tools (Tools > Export/Erase Personal Data) Data export and erasure on request Anonymized session identifiers No data sold or shared with third parties 🎨 Customizable Widget Match your brand colors and style Custom bot name and avatar Adjustable widget position Exclude widget from specific pages Mobile responsive design ⚡ Built for WordPress Agentorie Chat is designed specifically for WordPress. The plugin integrates natively with your admin dashboard, uses WordPress coding standards, and respects WordPress privacy tools. Core AI configuration, including company information, conversation tone, and default language, is managed directly from your WordPress admin panel. Advanced customization, including knowledge base and AI behavior, is available through your Agentorie dashboard. Requirements WordPress 5.8 or higher PHP 7.4 or higher An Agentorie account (free to create at https://app.agentorie.com) External Services This plugin relies on the Agentorie external service to provide AI chatbot functionality. By using this plugin, you agree to the terms of service of Agentorie. Agentorie API (app.agentorie.com) Service URL: https://app.agentorie.com The plugin communicates with Agentorie’s servers for license validation, AI response generation, and real-time LiveChat via WebSocket (wss://app.agentorie.com/ws). Data transmitted includes chat messages, site URL, license key, anonymized session identifiers, and indexed page content (titles, excerpts, URLs). Indexed page content is never stored on our servers. Data is NOT shared with third parties. Terms of Service: https://app.agentorie.com/terms Privacy Policy: https://app.agentorie.com/privacy Google AI Services AI responses are generated through Google’s Gemini API, called from Agentorie’s servers. Visitor messages are processed to generate responses but are not stored by Google beyond what is required for processing. Google AI Terms of Service: https://ai.google.dev/gemini-api/terms Google Privacy Policy: https://policies.google.com/privacy Third Party Resources Chart.js v4.5.1 License: MIT Source: https://github.com/chartjs/Chart.js Used for: Dashboard statistics visualization Socket.IO Client v4.8.2 License: MIT Source: https://github.com/socketio/socket.io Used for: Real-time WebSocket communication Privacy Policy Agentorie Chat is designed with data ownership in mind. All conversation data is permanently stored in your WordPress database, giving you full control over your data. Agentorie’s servers process conversations to provide AI responses and real-time LiveChat but do not retain data long-term. Indexed page content is never stored on our servers. No data is sold or shared with third parties. For complete privacy information, visit https://app.agentorie.com/privacy

Every conversation on your site is a buying signal. Text catches it and turns it into a sale. As customer engagement software, Text works whether the conversation starts with a question or a click. Losing sales to cart abandonment and hesitation? Text closes them in the chat. Need leads without adding headcount? Text generates them 24/7. Support buried in repeated questions? Text resolves them, so your team handles what actually needs a person. Text goes beyond a WordPress chatbot plugin. It closes sales while most plugins just answer questions. Install this WordPress chat plugin on your site and WooCommerce store in minutes. No developer needed. 14-day free trial, no credit card required. 30,000+ companies run on Text, including Unilever, Wembley Stadium, and MIT. “We added over $1.5M in revenue in the first eight months. All from sales that started in the chat.” — Duncan Andrews, CRM & Digital Manager, Experiences by Wembley Stadium 💬 Convert visitors into buyers Problem: A hesitating visitor looks like a lost sale. It’s actually a buying signal nobody answered. Solution: Text catches the intent, starts the conversation, and closes the sale. AI Agent lives in your chat widget — customized to your brand’s colors, position, and tone. It’s trained on your own site and knowledge base, not generic answers. It doesn’t wait to be asked. It reads hesitation, browsing behavior, and cart activity, and starts the conversation itself, with one job in mind: close, don’t just chat. Live chat — the WordPress live chat software behind this plugin — shares the same inbox as the AI, so a handoff from bot to human never loses context. Your agent picks up exactly where the AI left off. As a WordPress live chat plugin, it shows up on product pages, blog posts, your homepage, or checkout — wherever you want your customers to find it. Proactive campaigns trigger on real behavior — time on page, scroll depth, exit intent, cart value — and capture the lead before they’ve decided to leave. No pop-up roulette, no guessing who’s ready. Running WooCommerce? The AI already sees what’s actually sitting in that cart — more on that further down. 📥 One inbox to never lose the thread Problem: Support scattered across five tools means dropped context and dropped tickets. Solution: One inbox for every channel and every ticket. Help desk and ticketing handles automated tagging, SLA tracking, escalation workflows, satisfaction ratings, workload visibility, and email — all in one inbox. Chat transfer, escalation rules, and internal notes keep complex issues moving instead of stalling between tools. Agencies and resellers can deploy it white-labeled, under their own brand. Omnichannel customer service shouldn’t mean five different apps duct-taped together. Text’s omnichannel inbox brings live chat, email, SMS, Messenger, and WhatsApp into one place — full history per contact, no blind spots. One inbox, built for it. 🌙 Keep selling after hours Problem: A customer messaging at 11pm gets nothing until 9am — and buys elsewhere. Solution: An AI agent that never clocks out, in their language, in your tone. As AI-powered WordPress customer support, it works around the clock and responds in 46 languages with automatic translation built in — not a separate bot per market, one agent for Berlin, São Paulo, and Tokyo alike. Multilingual support isn’t a paid add-on — it’s how the product works. Under the hood, it uses NLP and vector-based understanding, so it’s reading what a visitor means, not just matching keywords. ⚙️ Script your own workflow Problem: Automation tools hand you fixed scenarios. They stall the moment you need to step outside them. Solution: Build the exact scenario you need, and have it running in minutes, not sprints. Custom Skills let you build new AI behavior: qualify a lead, capture contact details, offer a discount, route a VIP, schedule an appointment. No code, no decision trees. You can build a new skill in thirty seconds with a single sentence. Because skills work with intent detection, the AI doesn’t wait around for the right question — it starts the conversation on its own. 🧹 Turn busywork into headroom Problem: Agents spend hours on work that doesn’t need a human brain. Solution: Take that off their plate, so they can focus on what actually needs a person. Copilot suggests replies, summarizes chats, and surfaces the right knowledge-base article before your agent has to search for it. Help Desk and ticketing — full help desk software, not a bolted-on add-on — route and escalate automatically. Real-time visitor tracking shows who’s on your site, what they’re browsing, and where they came from, so every conversation starts with context instead of a blank slate. 🛒 Running WooCommerce? Here’s what sharpens Everything above gets more precise once Text becomes a next-generation ecommerce chatbot — one that can see your store, not just your site. Driving sales. A live cart preview shows exactly what’s in a visitor’s basket, updated in real time — the buying signal from the first section, now with the actual products attached. In-chat alerts flag every item added or removed, so hesitation gets caught before it becomes an abandoned cart. Customer profiles surface total spent and total orders at a glance, so an agent knows instantly whether they’re talking to a first-time buyer or a regular. That’s what turns WooCommerce live chat into more than a Q&A tool — it’s watching every cart as it happens. Post-sale support. Recent orders and full order history sit right inside the chat — items, tracking status, everything an agent needs without switching tabs. Place an order during or right after a conversation, and it’s linked automatically. This live chat for WooCommerce is built to also handle tracking and returns, not just presale questions. Sales reporting. See which chats lead to orders. Stay on top of your sales numbers. Analyze the most effective conversations, and spot what worked — the dollar view from the section above, broken down by product and by cart. Works with the most popular WooCommerce themes, including Storefront, Botiga, and Woostify. 🔗 Integration with your existing stack Text connects to WooCommerce, Shopify, HubSpot, Slack, Mailchimp, Zapier, and more, with webhook support for virtually anything else — turning scattered customer support software into one connected stack, with tagging, routing, follow-ups, and escalations running without manual work. The AI also learns from your existing WordPress content — pages, posts, product descriptions, help articles — and updates as your site does. No retraining required. 🔒 Security and compliance SOC 2 GDPR and CCPA PCI DSS Role-based access with admin and member permissions Multi-brand support with brand-level data separation Dedicated private server option for enterprise clients Controls to disable persistent chat history and manage data retention More in Text’s Trust Center. 💳 Pricing Plans start at $19/month — Essential, Growth, and Enterprise, with AI resolutions included at every level (10, 200, or a custom number a month). Every plan includes the AI chatbot, live chat, help desk, and ticketing. 14-day free trial, no credit card required. 🚀 Install in minutes This is how to add live chat to WordPress — and get the AI Agent running alongside it — in under five steps, no developer required. Log into your WordPress dashboard. Go to Plugins → Add New. Search for “Text.” Install the plugin and activate it. Connect your Text account, or create one directly from WordPress. The AI starts learning from your site immediately. No API key setup. No PHP tweaks. No developer. You go from install to handling conversations in the same session. External services This plugin relies on Text (text.com), a third-party customer service and AI chatbot platform, to provide its core functionality. Account connection When you click “Connect to Text”, the plugin redirects your browser to Text’s account management API at https://api.text.com. The following data is sent as part of this request: WordPress admin email address WordPress site URL and admin URL PHP version, WordPress version, and plugin version WooCommerce version (if WooCommerce is active) This data is used by Text to pre-fill your account setup and associate the plugin installation with your Text account. Chat widget Once connected, the plugin loads a JavaScript chat widget on your site’s frontend pages. This widget is served from Text’s CDN and enables real-time customer conversations. Visitor interaction data (such as chat messages and browsing context) is processed by Text’s servers as part of normal widget operation. This service is provided by Text, Inc: – Terms of service – Privacy policy