Advanced Customer Reports for WooCommerce
Generate advanced customer reports to view detailed analytics and data for each of your WooCommerce customer Everything you need to know about your WooCommerce customers. Make it easier for you to view advanced analytics and data regarding everyone one of your customers. You will be able to view your customers total orders, order averages, recent orders list, recent activity, totals for each product, coupons used, and much more! Getting Started Simply install the plugin, and visit the “Customer Reports” page under “WooCommerce” in the WordPress admin. Search for the customer you would like to generate a report for by name, email address, username, or ID, or pick one from the customers list, then click “Generate Report”. The report will then be displayed on the page, showing you all the data you need to know about that customer. Leave the customer field empty to generate a store-wide report covering every customer instead. Features Total Order Analytics – View the total number of orders, total amount spent, and total items purchased for each individual customer. Largest and Smallest Orders – View what the largest and smallest order amounts are for each individual customer to give you an idea of their typical order range Last Order Date – View the date in which the selected customer last placed an order on your store. Average Order Value – View the Average Order Value for your customers to get an accurate view of their average spend each order. Average Time Between Orders – View the average time between orders for each customer to see how often they are returning to your store. Average Products Per Order – View how many orders a particular customer purchases on average, each time they place a new order. Customers Orders List – View a full detailed list of all the orders that the customer has placed with their date, time, statuses, and order totals. Recent Order Activity – View a recent order activity log, to view the progress and log updates for all their orders, such as status changes or payment errors. Products Purchased – View a full list of the products that the customer has purchased with the ID, name, total purchased and total spent for each. Product Categories – See which product categories the customer buys from the most, so you know what they are actually interested in. Insights Dashboard – An “Insights” tab that summarises the customer at a glance, with their revenue breakdown, discount behaviour, and refund and status risk. Revenue Breakdown – See gross sales, net retained revenue, discounts given, refunded amounts, shipping charged, and tax collected for each customer. Purchase Timeline – A monthly spend chart covering the last 12 months, with the orders, gross revenue, discounts, and refunds for each month. Discount Behaviour – See how many of the customer’s orders used a coupon, the total discount given, and the average discount per order. First vs Latest Order – Compare the customer’s first order against their most recent one, to see whether their order value is growing or shrinking. Refund & Status Risk – See how many of their orders were refunded, cancelled, or failed, and what percentage of their orders that represents. Payment Methods – See which payment methods the customer uses, how many orders were placed with each, and how much each is worth. Shipping Details – View every shipping address the customer has ordered to, along with the shipping methods they choose. Coupons Used – View every coupon the customer has redeemed, how many times they used each one, and the total discount received. Guest Customers – Customers who checked out without creating an account are included too, identified by their billing email, so guest orders are never missing from your reports. Order Attribution – See where each customer came from, including how they were first acquired, what brought them back, and a breakdown of orders and revenue by source. Customers List – Browse every customer in one sortable list with their orders and total spent, search by name, email, username, or ID, and filter by order count or amount spent. Store-Wide Reports – Leave the customer field empty to run the same report across all of your customers at once. Shareable Report Links – Every customer report has its own web address, so a report can be copied, shared with your team, or bookmarked to open straight back onto that customer. Report Filters – Filter the customer reports to view analytics for all time, this month and last month. And Lots More! – Lots more extra analytics are also available such as customer billing details, order status totals, and stock levels for products they buy. Please note this is a fairly new plugin being actively developed and improved, so if you have any suggestions for additional customer report features, please let us know! PRO Version You can upgrade to the premium version of the plugin to unlock additional features such as: Filter By Date – Filter the customer reports to get all the analytics for only a specific date range, plus extra “This Year” and “Last Year” presets. Filter by Status – Filter the customer reports to get all the analytics for only a specific order status. Customer Health & RFM – Give every customer a health score and a named segment, such as VIP, loyal, at risk, or dormant, based on how recently they ordered, how often they order, and how much they spend. Reorder Predictions – See when the customer is expected to order again, and whether that reorder is due or already overdue. Store Comparison – Compare the customer against your store averages for order value, lifetime value, and orders per customer, and see where they rank by spend. Recommended Actions – Turn the customer’s metrics into a prioritized list of next steps, such as sending a win-back offer, nurturing a second order, or rewarding loyalty. One-Click Coupons – Generate a win-back, second-order, or loyalty coupon for the customer in one click, without leaving the report. Existing coupons are detected so you never create duplicates. Email Your Customers – Compose and send a follow-up email to the customer straight from the report, using a pre-written template for each recommended action. Product Affinity – The product affinity table shows you which products are frequently bought together by that particular customer, or all customers. Next Best Products – Get cross-sell and upsell suggestions for each customer, based on the products they have already purchased. Customer Activity Log – View a log of all activity that the customer has done on your store, such as new orders, payments, logins, password changes, etc. Current Cart – See what a customer has in their cart right now, what it is worth, any coupons they have applied, and how long it has been sitting there. Cart Status – Every cart is marked as active, idle, or abandoned based on when it was last touched, so the carts worth following up are easy to spot. Campaign and Device Attribution – See which UTM campaigns, sources, and mediums this customer buys through, what each is worth, and which devices they order on. Export Data – Export data from the customer reports to a CSV file to view the data in a spreadsheet or other software. Available for the “Orders” section, including attribution columns, and for the order activity notes. UPGRADE TO PRO 👍 Suggestions and Support If you have any suggestions for additional functionality, need any help, or have found a bug, please create a support ticket.
SlimStat Analytics
Most analytics plugins quietly hand your visitors to someone else’s cloud. SlimStat doesn’t. Every pageview, click, and visitor lands in your own WordPress database and stays there: yours to read in real time, yours to purge whenever you want, never shipped off to Google or anyone else. See the whole story the moment it happens: who’s on your site right now, where they are in the world, what they’re reading, and which links they follow on the way out. Set a goal and watch it convert, or chain a few steps into a WooCommerce funnel and see exactly where people slip away. It’s the depth you’d expect from a hosted analytics service, running entirely on your own terms. Best part: privacy isn’t a setting you have to hunt for. Anonymized IPs, Do Not Track, a consent banner, and scheduled data cleanup are GDPR-ready from the first activation. Thousands of WordPress sites already trust SlimStat to keep their analytics honest, fast, and entirely their own. Main Features Real-time access log — Your site’s pulse, live. Watch each visit land the instant it happens: the page, the spot on the map, the search or link that sent them, how quickly your server replied, human or bot. Complete access log — Every visit in one searchable table. Drill into the full history and break it down by date, country, browser, OS, referrer, search term, or content type to answer the questions the summary charts can’t. Goals & funnels — Turn raw traffic into answers. Define a goal to measure a conversion (a WooCommerce sale, a signup, a key pageview) and see uniques, totals, and conversion rate. Or chain steps into a funnel to spot exactly where visitors drop off. One goal is free; up to five goals and full funnels unlock with Pro. Outbound link report — See which external links actually earn clicks. SlimStat records every outbound link your visitors follow, so you know what’s sending traffic off your site and which partnerships pull their weight. Know your visitors — Go past pageviews to the people behind them: returning readers, logged-in users, and a full audience breakdown by country, language, browser, OS, and screen size. (Pro’s User Overview adds per-visitor journeys, time on site, and Gravatars.) Your data, your server — No third-party cloud, no Google looking over your shoulder. Every byte lives in your WordPress database, and one-way IP hashing lets you count unique visitors without ever storing who they are. GDPR, sorted — Anonymize or hash IPs, honor Do Not Track, auto-purge old records on a schedule, and drop in a translatable consent banner that snaps straight into the WP Consent API (WPML and Polylang welcome). Compliance by design, not an afterthought. Admin bar stats — Keep an eye on the numbers without leaving your work. Online visitors, pageviews, and top pages sit one glance away in the WordPress admin bar, on every screen. Make every report yours — Rearrange, add, or hide widgets across Real-Time, Overview, Audience, Site Analysis, and Traffic Sources until each screen shows exactly what you care about. Shortcodes — Drop any report into a widget, post, or page with a single shortcode. Filters — Decide who counts. Skip your own team, known bots, whole IP ranges, admin pages, or entire countries so your stats reflect real visitors, not noise. Geolocation — Put a city and country to every visitor, plus their browser and operating system, powered by MaxMind and Browscap. World map — Watch your audience light up across the globe at a glance, even from your phone (map by JQVMap). Export & email — Download your reports as CSV files, generate user heatmaps, or get the day’s numbers in your inbox each morning (heatmaps and email reports via Pro). Cache-friendly — Plays nicely with W3 Total Cache, WP Super Cache, Cloudflare, and most caching plugins. Pro Pack Features Love the free plugin? Pro is for sites that live by their numbers. It adds the heavier tools without changing a thing about how SlimStat respects your data: Email reports — Wake up to the numbers that matter. Schedule the reports you care about and have them land in your inbox as clean HTML tables, with the columns laid out your way. Heatmaps — See exactly where visitors click, and where they don’t, with a heatmap layer painted right over your live pages. User overview — Follow individual registered users: what they viewed, how long they stayed, and how fast your server answered, with Gravatars to put a face to the visit. Extended overview — Add your own columns to the User Overview report and export file, so it tracks exactly what your site cares about. More goals & funnels — Up to five conversion goals and three full funnels, with ready-made templates for WooCommerce checkout, signups, and content engagement. Network analytics — Run reports and settings across an entire multisite network from one place. MaxMind integration — Connect MaxMind’s geolocation API for richer, more precise detail on where your visitors come from. Custom database — Store all your analytics in a separate, external database to keep your main WordPress DB lean. Export to Excel — Download any report as a ready-to-share Excel file. Requirements WordPress 5.6+ PHP 7.4+ MySQL 5.0.3+ At least 5 MB of free web space (240 MB if you plan on using the external libraries for geolocation and browser detection) At least 10 MB of free DB space At least 32 Mb of free PHP memory for the tracker (peak memory usage) Please note If you decide to uninstall Slimstat Analytics, all the stats will be PERMANENTLY deleted from your database. Make sure to setup a database backup (wp_slim_*) to avoid losing your data. Report Bugs Having trouble with a bug? Please create an issue on GitHub. Kindly note that GitHub is exclusively for bug reports; other inquiries will be closed. For security vulnerabilities, please report them through the Patchstack Vulnerability Disclosure Program. The Patchstack team will validate, triage, and handle any security issues.