Side-by-side comparison · 24 data points
| Support Ticket System | Smart Coupons | |
|---|---|---|
| Tagline | — | — |
| Description | — | — |
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
| Metric | Support Ticket System | Smart Coupons |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.4 ★ |
| Total reviews | 6 | ★ 233 |
| Free plan | — | — |
| Pricing | ★ $59/year | $129/year |
| Built for Shopify | — | — |
| Featured placements | — | 1 |
Based on the data on this page, Support Ticket System is the stronger choice for most WooCommerce Marketplace merchants — 5.0★ vs Smart Coupons's 4.4★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing differs significantly: Support Ticket System at $59/year vs Smart Coupons at $129/year (Smart Coupons is roughly 2.2x the entry-tier cost of Support Ticket System). The pricier tier typically signals deeper feature coverage or higher capacity ceilings; confirm the gap matches your actual feature requirements before treating cost as the deciding factor. Smart Coupons has the larger user base (233 reviews vs 6), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Support Ticket System's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Support Ticket System; mid-market and enterprise merchants with specific feature requirements should evaluate both — Smart Coupons's 233-review base may include the workflow context that matches your specific use case better than Support Ticket System's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical WooCommerce Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Support Ticket System audit • Smart Coupons audit
| Keyword | Support Ticket System | Smart Coupons |
|---|---|---|
| form | #5517 | #543 |
| payment | #5517 | #543 |
Not featured in any section recently.
Both Support Ticket System and Smart Coupons offer paid plans only. Support Ticket System starts at $59/year; Smart Coupons starts at $129/year. Compare the per-tier features in the Pricing section above before committing.
Support Ticket System has the higher average rating (5.0★ from 6 reviews) compared to Smart Coupons (4.4★ from 233 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Support Ticket System fits better if you prioritize rating consistency; Smart Coupons is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the WooCommerce Marketplace marketplace. Smart Coupons has more onboarding documentation maturity (233 reviews vs 6), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Support Ticket System typically suits early-stage and growth-mode stores based on its review-base composition (6 reviews). Smart Coupons aligns more with early-stage and growth-mode stores (233 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Support Ticket System and Smart Coupons both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Support Ticket System" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
