Side-by-side comparison · 24 data points
Let Customers Upload Files on Product, Cart, Checkout & Order Pages to share additional information needed for their order.
| Customer Upload Files | Order Chat | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
| Metric | Customer Upload Files | Order Chat |
|---|---|---|
| Rating | 4.1 ★ | ★ 5.0 ★ |
| Total reviews | ★ 71 | 4 |
| Free plan | — | — |
| Pricing | $49/year | $49/year |
Based on the data on this page, Order Chat is the stronger choice for most WooCommerce Marketplace store owners — 5.0★ vs Customer Upload Files's 4.1★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing sits in similar territory: Customer Upload Files at $49/year, Order Chat at $49/year (within ~25% of each other on the entry tier). At this overlap, total cost of ownership comes from how per-tier capacity gates align with your order volume — confirm both apps' upgrade triggers against your projected scale before deciding.
Recommended by size: small/early-stage store owners who need fast install and low risk should default to Order Chat; mid-market and enterprise store owners with specific feature requirements should evaluate both — Customer Upload Files's 71-review base may include the workflow context that matches your specific use case better than Order Chat's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical WooCommerce Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Customer Upload Files audit • Order Chat audit
| Keyword | Customer Upload Files | Order Chat |
|---|---|---|
| payment | #200 | Not ranked |
| form | #200 | Not ranked |
No tracked changes.
Both Customer Upload Files and Order Chat offer paid plans only. Customer Upload Files starts at $49/year; Order Chat starts at $49/year. Compare the per-tier features in the Pricing section above before committing.
Order Chat has the higher average rating (5.0★ from 4 reviews) compared to Customer Upload Files (4.1★ from 71 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Order Chat holds the higher average rating (5.0★ vs 4.1★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the WooCommerce Marketplace. Customer Upload Files has the deeper published review base (71 vs 4), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Customer Upload Files typically suits early-stage and growth-mode teams based on its published review base (71 reviews). Order Chat typically suits early-stage and growth-mode teams based on its published review base (4 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Customer Upload Files and Order Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Order Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
