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| Metric | Viber: Start Chat Button | WhatsApp: Start Chat Button |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.9 ★ |
| Total reviews | 6 | ★ 582 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Pricing tiers | 3 tiers | 3 tiers |
| Listed features | 4 | 4 |
| Languages | 49 supported | 49 supported |
Viber: Start Chat Button and WhatsApp: Start Chat Button are evenly matched on rating (5.0★ vs 4.9★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: Viber: Start Chat Button at Free plan available, WhatsApp: Start Chat Button at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
WhatsApp: Start Chat Button has the larger user base (582 reviews vs 6), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Viber: Start Chat Button's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most site owners the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Wix App Market listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Viber: Start Chat Button audit • WhatsApp: Start Chat Button audit
| Listed |
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| — |
| — |
| Last updated | — | — |
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| Keyword | Viber | |
|---|---|---|
| chat buttons | #181 | #2 |
| chat button | #191 | #2 |
| to call button | #29 | #3 |
| floating call button | #29 | #3 |
| desktop | #31 | #2 |
Both Viber: Start Chat Button and WhatsApp: Start Chat Button offer paid plans only. Viber: Start Chat Button starts at Free plan available; WhatsApp: Start Chat Button starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Viber: Start Chat Button (5.0★, 6 reviews) and WhatsApp: Start Chat Button (4.9★, 582 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
Viber: Start Chat Button holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Wix App Market. WhatsApp: Start Chat Button has the deeper published review base (582 vs 6), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Viber: Start Chat Button typically suits early-stage and growth-mode teams based on its published review base (6 reviews). WhatsApp: Start Chat Button typically suits early-stage and growth-mode teams based on its published review base (582 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Viber: Start Chat Button and WhatsApp: Start Chat Button both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Viber: Start Chat Button" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
