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| Metric | Telegram: Start Chat Button | WhatsApp: Start Chat Button |
|---|---|---|
| Rating | 4.6 ★ | ★ 4.9 ★ |
| Total reviews | 14 | ★ 575 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 3 tiers | 3 tiers |
| Listed features | 4 | 4 |
| Languages | 49 supported | 49 supported |
Based on the data on this page, WhatsApp: Start Chat Button is the stronger choice for most Wix App Market merchants — 4.9★ vs Telegram: Start Chat Button's 4.6★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Telegram: Start Chat Button at Free plan available, WhatsApp: Start Chat Button at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. WhatsApp: Start Chat Button has the larger user base (575 reviews vs 14), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Telegram: Start Chat Button's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to WhatsApp: Start Chat Button; mid-market and enterprise merchants with specific feature requirements should evaluate both — Telegram: Start Chat Button's 14-review base may include the workflow context that matches your specific use case better than WhatsApp: Start Chat Button's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Wix App Market listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Telegram: Start Chat Button audit • WhatsApp: Start Chat Button audit
| Listed | — | — |
|---|
| Last updated | — | — |
|---|
| Keyword | Telegram | |
|---|---|---|
| chat buttons | #11 | #2 |
| chat button | #12 | #2 |
| instantly | #14 | #3 |
| desktop | #17 | #2 |
| to call button | #18 | #3 |
Both Telegram: Start Chat Button and WhatsApp: Start Chat Button offer paid plans only. Telegram: Start Chat Button starts at Free plan available; WhatsApp: Start Chat Button starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
WhatsApp: Start Chat Button has the higher average rating (4.9★ from 575 reviews) compared to Telegram: Start Chat Button (4.6★ from 14 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Telegram: Start Chat Button fits better if you prioritize broader integrations; WhatsApp: Start Chat Button is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Wix App Market marketplace. WhatsApp: Start Chat Button has more onboarding documentation maturity (575 reviews vs 14), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Telegram: Start Chat Button typically suits early-stage and growth-mode stores based on its review-base composition (14 reviews). WhatsApp: Start Chat Button aligns more with early-stage and growth-mode stores (575 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Telegram: Start Chat Button and WhatsApp: Start Chat Button both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Telegram: Start Chat Button" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
