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SMS Button vs WhatsApp
Side-by-side comparison · 24 data points
1. Listing metadata
Field-level data| SMS Button | ||
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| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — |
Side-by-side comparison · 24 data points
| SMS Button | ||
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — |
| Metric | SMS Button: Ichonic | WhatsApp: Start Chat Button |
|---|---|---|
| Rating | 3.9 ★ | ★ 4.9 ★ |
| Total reviews | 4 | ★ 575 |
| Free plan | — | ★ Yes |
| Pricing | Paid | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 1 tier | ★ 3 tiers |
| Listed features | 4 | 4 |
| Languages | 1 supported | 49 supported |
Based on the data on this page, WhatsApp: Start Chat Button is the stronger choice for most Wix App Market merchants — 4.9★ vs SMS Button: Ichonic's 3.9★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, WhatsApp: Start Chat Button offers a free tier (Free plan available) while SMS Button: Ichonic starts at Paid. The free option meaningfully reduces evaluation cost, particularly for stores at sub-1K monthly orders where the entry-paid tier can outpace the value delivered. WhatsApp: Start Chat Button has the larger user base (575 reviews vs 4), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. SMS Button: Ichonic's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to WhatsApp: Start Chat Button; mid-market and enterprise merchants with specific feature requirements should evaluate both — SMS Button: Ichonic's 4-review base may include the workflow context that matches your specific use case better than WhatsApp: Start Chat Button's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Wix App Market listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: SMS Button: Ichonic audit • WhatsApp: Start Chat Button audit
| — |
| Keyword | SMS Button | |
|---|---|---|
| instant | #7 | #17 |
| wind | #39 | #5 |
| soon | #43 | #8 |
WhatsApp: Start Chat Button is the cheaper option — it offers a free plan (Free plan available). SMS Button: Ichonic starts at Paid. Both publish their pricing on the Wix App Market marketplace; AppRanks mirrors what's listed on each refresh cycle.
WhatsApp: Start Chat Button has the higher average rating (4.9★ from 575 reviews) compared to SMS Button: Ichonic (3.9★ from 4 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. SMS Button: Ichonic fits better if you prioritize broader integrations; WhatsApp: Start Chat Button is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Wix App Market marketplace. WhatsApp: Start Chat Button has more onboarding documentation maturity (575 reviews vs 4), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
SMS Button: Ichonic typically suits early-stage and growth-mode stores based on its review-base composition (4 reviews). WhatsApp: Start Chat Button aligns more with early-stage and growth-mode stores (575 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. SMS Button: Ichonic and WhatsApp: Start Chat Button both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from SMS Button: Ichonic" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.