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Viber vs Whatsapp
Side-by-side comparison
At a glance
| Metric | Viber | |
|---|---|---|
| Rating | — | 4.9 ★ |
| Total reviews | 0 | 668 |
| Free plan | — | — |
| Pricing | Paid | Paid |
| Pricing tiers | ★ 2 tiers | 1 tier |
| Listed features | 3 | ★ 4 |
| Languages | 1 supported | 6 supported |
AppRanks verdict
Generated from live data on this pageThe call
On the measured data here, Whatsapp leads on more dimensions (3 vs 0). Pick Viber if one of the points where it leads is what you need.
Where Whatsapp leads
- More published reviews: 668 vs 0.
- Available in more languages: 6 vs 1.
- Ranks higher in Chat: #4 vs #209 of 179.
Pricing
Listed entry pricing: Viber at Paid, Whatsapp at Paid. See the plans table for what each tier includes.
How this is generated
Built only from the Wix App Market listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Viber audit • Whatsapp audit
1. Listing metadata
Field-level data| Field | Viber | |
|---|---|---|
| Tagline | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
2. Pricing & plans
Marketplace-listed plans · paid plans cheapest first, not matched tier-for-tierTier
Viber
Whatsapp
Free plan
Free
Free
- Show app on homepage only
- "Powered by Smartarget" message
- No credit card needed
Usage based pricing
Free
- 3-day free trial
- Low-cost pricing starting at $7.5/mo
- Styling customization to suit theme
- Support & live chat
Paid plans
Smartarget Pro
- Show app on all pages
- No "Powered by Smartarget" message
- Unlimited traffic!
- Unlimited customized designs
No paid plans listed
3. Features
As listed by each developerViber
- Always Available
- Strong Relationship
- New Products Announcements
Whatsapp
- Turn website visitors into WhatsApp chats instantly
- Reply to customers in real time on WhatsApp
- Add a floating chat button to every page
- Automate replies so no message goes unanswered
4. Categories & rankings
Shared categories on the same row · in-category position inline5. Search rankings
Top 5 keywords · shared rankings prioritized| Keyword | Viber | |
|---|---|---|
| replies | Not ranked | #1 |
| Not ranked | #2 | |
| instantly | Not ranked | #2 |
| contacts | #40 | Not ranked |
| contact | #40 | Not ranked |
6. Activity in the last 90 days
Tracked changes · pricing, features, copy, screenshotsViber · 1 changes
- Nov 4pricingPricing updated
Whatsapp · 8 changes
- Nov 8descriptionListing copy updated
- Nov 2descriptionListing copy updated
- Oct 29descriptionListing copy updated
- Sep 29descriptionListing copy updated
- Sep 28descriptionListing copy updated
- Sep 24descriptionListing copy updated
- Sep 17descriptionListing copy updated
- Sep 3descriptionListing copy updated
7. App details
Long-form descriptionViber
The best messaging platforms are those that allow access through several channels, and Viber does just that. Your website is not complete without a Contact Us option that works on both mobile and desktop. The Viber Contact Us app lets customers choose between video, voice and text when they get in touch from your site, so they can reach you the way that suits them. Set up to 10 managers, each with their own name, role and availability, so visitors reach the right person. Choose from 4 button styles, any colour, and place the button anywhere on the page. It takes a minute to set up and needs no coding.
Whatsapp
Customers would rather message than fill out a form — give them a WhatsApp button that's always one tap away. This app adds a floating WhatsApp chat button and widget to your site, so visitors start a real WhatsApp conversation with you instantly for questions, orders, and support. Use it for: - Instant pre-sale and product questions - Order and delivery support - Bookings, quotes, and enquiries - After-hours messages you answer when ready Key features: - Floating chat button on every page - Real-time replies straight from WhatsApp - Multiple contact options and chat buttons - Automated replies so no message is missed - Fully customizable widget to match your brand Set up in minutes. No code, no developer needed, and it won't slow your site or break your theme. Add the button today and turn more visitors into conversations.
Frequently asked
Common questions about this comparisonIs Viber or Whatsapp cheaper?
Both Viber and Whatsapp offer a free plan. Viber lists no paid plan with a published price; Whatsapp lists no paid plan with a published price. Prices are as listed on the Wix App Market; check what each tier includes in the Pricing section above.
Should I choose Viber or Whatsapp?
Whatsapp holds the higher average rating (4.9★ vs 0.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Which is faster to set up, Viber or Whatsapp?
Both apps are one-click installs from the Wix App Market. AppRanks doesn't measure setup time directly; Whatsapp has more published reviews to read for user-reported install experience (668 vs 0).
Which works better for small vs large Wix App Market site owners?
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Wix App Market data. What it can show: Viber has 0 published reviews; Whatsapp has 668 published reviews. Compare plan limits and pricing tiers against your own volume.
Can I migrate data between Viber and Whatsapp?
Migration support varies by app and category. Viber and Whatsapp both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Viber" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.