FAQ vs Steps

Drowning in the same customer questions over and over? FAQ lets you build a clean, searchable FAQ page in minutes — add unlimited questions and answers in an accordion or list layout, anywhere on your site. Use it for: - Shipping, returns and payment questions - Product and service details - Help centres and support pages - Onboarding and "how it works" sections Key features: - Unlimited questions and answers - Accordion or list layout - Built-in search bar so visitors self-serve - Place FAQs on any page, section or product - Styling to match your brand Set up in minutes. No code and no developer needed, and it won't slow your site or break your theme. Add your FAQ page and cut repetitive support requests today.

Show visitors how it works in clear steps. Add a step by step tutorial to your site and turn complex instructions into a guide that people can follow from the first step to the last. Set the number of steps you need and the step boxes are created for you, ready to fill in. Each step can be a text, an image, a video, a GIF, a vector, a map or a website, so one tutorial can combine photos, a short video and your location on a map. Every step type comes with its own layout that you can edit, so the steps match the style of your site. Use them to guide visitors through a process, to onboard new users or to show people how to find you. Ready-made templates such as Become an Affiliate and How To Find Us get you started. Become an Affiliate explains your affiliate program step by step, and How To Find Us gives location directions, a good fit for hospitality businesses. They also show you how a finished tutorial is put together, so building your own takes little effort.