Side-by-side comparison · 24 data points
| Live Chat Support | WhatsApp & Chat Buttons | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
| Metric | Live Chat Support | WhatsApp & Chat Buttons: Chatz |
|---|---|---|
| Rating | 2.5 ★ | ★ 5.0 ★ |
| Total reviews | ★ 40 | 31 |
| Free plan | ★ Yes | — |
| Pricing | Free plan available | Paid |
| Built for Shopify | — | — |
| Pricing tiers | ★ 2 tiers | 1 tier |
| Listed features | 4 | 4 |
| Languages | 1 supported | 1 supported |
Based on the data on this page, WhatsApp & Chat Buttons: Chatz is the stronger choice for most Wix App Market merchants — 5.0★ vs Live Chat Support's 2.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, Live Chat Support offers a free tier (Free plan available) while WhatsApp & Chat Buttons: Chatz starts at Paid. For early-stage stores or merchants validating fit, the free-tier path lets you run the app on real orders before committing budget. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to WhatsApp & Chat Buttons: Chatz; mid-market and enterprise merchants with specific feature requirements should evaluate both — Live Chat Support's 40-review base may include the workflow context that matches your specific use case better than WhatsApp & Chat Buttons: Chatz's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Wix App Market listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Live Chat Support audit • WhatsApp & Chat Buttons: Chatz audit
| Keyword | Live Chat Support | WhatsApp & Chat Buttons |
|---|---|---|
| live chat | #3 | #18 |
| chat whatsapp | #24 | #11 |
| chat | #25 | #19 |
| chat button | #37 | #9 |
| chat buttons | #37 | #9 |
Live Chat Support is the cheaper option — it offers a free plan (Free plan available). WhatsApp & Chat Buttons: Chatz starts at Paid. Both publish their pricing on the Wix App Market marketplace; AppRanks mirrors what's listed on each refresh cycle.
WhatsApp & Chat Buttons: Chatz has the higher average rating (5.0★ from 31 reviews) compared to Live Chat Support (2.5★ from 40 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Live Chat Support fits better if you prioritize broader integrations; WhatsApp & Chat Buttons: Chatz is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Wix App Market marketplace. Live Chat Support has more onboarding documentation maturity (40 reviews vs 31), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Live Chat Support typically suits early-stage and growth-mode stores based on its review-base composition (40 reviews). WhatsApp & Chat Buttons: Chatz aligns more with early-stage and growth-mode stores (31 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Live Chat Support and WhatsApp & Chat Buttons: Chatz both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from WhatsApp & Chat Buttons: Chatz" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
