| Metric | Live Chat Support | Viber: Start Chat Button |
|---|---|---|
| Rating | 2.5 ★ | ★ 5.0 ★ |
| Total reviews | ★ 40 | 6 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Pricing tiers | 2 tiers | ★ 3 tiers |
| Listed features | 4 | 4 |
| Languages | 1 supported | 49 supported |
Based on the data on this page, Viber: Start Chat Button is the stronger choice for most Wix App Market site owners — 5.0★ vs Live Chat Support's 2.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Live Chat Support at Free plan available, Viber: Start Chat Button at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage site owners who need fast install and low risk should default to Viber: Start Chat Button; mid-market and enterprise site owners with specific feature requirements should evaluate both — Live Chat Support's 40-review base may include the workflow context that matches your specific use case better than Viber: Start Chat Button's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Wix App Market listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Live Chat Support audit • Viber: Start Chat Button audit
| — |
| Keyword | Live Chat Support | Viber |
|---|---|---|
| live chat | #3 | #30 |
| chat buttons | #40 | #181 |
| chat button | #40 | #191 |
| chat whatsapp | #27 | #36 |
| chat | #28 | #37 |
Both Live Chat Support and Viber: Start Chat Button offer paid plans only. Live Chat Support starts at Free plan available; Viber: Start Chat Button starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Viber: Start Chat Button has the higher average rating (5.0★ from 6 reviews) compared to Live Chat Support (2.5★ from 40 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Viber: Start Chat Button holds the higher average rating (5.0★ vs 2.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Wix App Market. Live Chat Support has the deeper published review base (40 vs 6), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Live Chat Support typically suits early-stage and growth-mode teams based on its published review base (40 reviews). Viber: Start Chat Button typically suits early-stage and growth-mode teams based on its published review base (6 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Live Chat Support and Viber: Start Chat Button both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Viber: Start Chat Button" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.