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| Metric | Intercom: WhatsApp & AI | |
|---|---|---|
| Rating | 1.8 ★ | ★ 4.9 ★ |
| Total reviews | 4 | ★ 652 |
| Free plan | — | — |
| Pricing | Paid | Paid |
| Pricing tiers | ★ 4 tiers | 1 tier |
| Listed features | 4 | 4 |
| Languages | 49 supported | 6 supported |
Based on the data on this page, Whatsapp is the stronger choice for most Wix App Market site owners — 4.9★ vs Intercom: WhatsApp & AI's 1.8★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Intercom: WhatsApp & AI at Paid, Whatsapp at Paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Whatsapp has the larger user base (652 reviews vs 4), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Intercom: WhatsApp & AI's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage site owners who need fast install and low risk should default to Whatsapp; mid-market and enterprise site owners with specific feature requirements should evaluate both — Intercom: WhatsApp & AI's 4-review base may include the workflow context that matches your specific use case better than Whatsapp's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Wix App Market listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Intercom: WhatsApp & AI audit • Whatsapp audit
| Listed | — | — |
|---|
| Last updated | — | — |
|---|
| Keyword | Intercom | |
|---|---|---|
| live | #81 | #2 |
| customers via whatsapp | #33 | #5 |
| with whatsapp | #38 | #3 |
| whatsapp facebook messenger | #46 | #3 |
| #48 | #2 |
No tracked changes.
Both Intercom: WhatsApp & AI and Whatsapp offer paid plans only. Intercom: WhatsApp & AI starts at Paid; Whatsapp starts at Paid. Compare the per-tier features in the Pricing section above before committing.
Whatsapp has the higher average rating (4.9★ from 652 reviews) compared to Intercom: WhatsApp & AI (1.8★ from 4 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Whatsapp holds the higher average rating (4.9★ vs 1.8★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Wix App Market. Whatsapp has the deeper published review base (652 vs 4), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Intercom: WhatsApp & AI typically suits early-stage and growth-mode teams based on its published review base (4 reviews). Whatsapp typically suits early-stage and growth-mode teams based on its published review base (652 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Intercom: WhatsApp & AI and Whatsapp both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Intercom: WhatsApp & AI" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
