Hellotext
Hellotext brings AI-assisted sales and support to your online store across WhatsApp, Instagram, SMS and webchat. It is designed for merchants who want to reach customers in the channels they already use, without building automation flows from scratch. The app includes ready-made AI Playbooks for common goals such as cart recovery, repeat purchases and win-back campaigns. Each Playbook can be adjusted to fit your store's tone and policies before it goes live. When a shopper leaves items in their cart, Hellotext can follow up on WhatsApp with a link back to checkout. Because the AI works from your product catalog, it can suggest products, check stock and sizes, and share a cart directly in the conversation. It can also help answer common questions about orders, returns and store policies, and passes more complex conversations to your team along with the context of the chat. All conversations are gathered in a shared inbox with each customer's history, and reports help you understand how conversations relate to orders and revenue over time.
WhatsApp & Chat Buttons
WhatsApp & Chat Buttons: Chatz is a powerful multi-channel chat platform that connects your website visitors with you through over 20 messaging apps. With Chatz, customers can easily reach you via WhatsApp, Facebook Messenger, Contact Form, SMS, Instagram, TikTok, CTA, Viber, Email, WeChat, Line, Call Button, Telegram, Skype, and more. Visitors can select their preferred chat option—whether it is a WhatsApp chat pop up, a Facebook Messenger button, or a call button—ensuring continuous contact even after leaving your website. Customize your chat widgets to align with your branding by adjusting colors, sizes, and positions. Utilize advanced triggers and targeting rules to display chat buttons at the right moment, enhancing customer support and optimizing your conversion strategy to turn visitors into leads and sales. Track performance and click rates for WhatsApp, Facebook Messenger, and other chat options through our real-time analytics dashboard. In addition, add custom chat channels to meet your specific communication needs with a versatile solution designed for modern businesses.
