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FAQ by Smartarget vs WhatsApp
Side-by-side comparison · 24 data points
1. Listing metadata
Field-level data| FAQ by Smartarget | ||
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
Side-by-side comparison · 24 data points
| FAQ by Smartarget | ||
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| Metric | FAQ by Smartarget | WhatsApp: Start Chat Button |
|---|---|---|
| Rating | 4.6 ★ | ★ 4.9 ★ |
| Total reviews | 158 | ★ 576 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 2 tiers | ★ 3 tiers |
| Listed features | 4 | 4 |
| Languages | 6 supported | 49 supported |
WhatsApp: Start Chat Button edges out FAQ by Smartarget on rating (4.9★ vs 4.6★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. Pricing entry tiers: FAQ by Smartarget at Free plan available, WhatsApp: Start Chat Button at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. WhatsApp: Start Chat Button has the larger user base (576 reviews vs 158), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. FAQ by Smartarget's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to WhatsApp: Start Chat Button; mid-market and enterprise merchants with specific feature requirements should evaluate both — FAQ by Smartarget's 158-review base may include the workflow context that matches your specific use case better than WhatsApp: Start Chat Button's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Wix App Market listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: FAQ by Smartarget audit • WhatsApp: Start Chat Button audit
| Listed | — | — |
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| Last updated | — | — |
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| Keyword | FAQ by Smartarget | |
|---|---|---|
| offer fast | #24 | #19 |
| desktop | #47 | #2 |
Both FAQ by Smartarget and WhatsApp: Start Chat Button offer paid plans only. FAQ by Smartarget starts at Free plan available; WhatsApp: Start Chat Button starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
WhatsApp: Start Chat Button has the higher average rating (4.9★ from 576 reviews) compared to FAQ by Smartarget (4.6★ from 158 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. FAQ by Smartarget fits better if you prioritize broader integrations; WhatsApp: Start Chat Button is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Wix App Market marketplace. WhatsApp: Start Chat Button has more onboarding documentation maturity (576 reviews vs 158), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
FAQ by Smartarget typically suits early-stage and growth-mode stores based on its review-base composition (158 reviews). WhatsApp: Start Chat Button aligns more with early-stage and growth-mode stores (576 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. FAQ by Smartarget and WhatsApp: Start Chat Button both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from FAQ by Smartarget" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.