Side-by-side comparison · 24 data points
| Facebook Chat | Whatsapp Chat | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — |
| Metric | Facebook Chat | Whatsapp Chat |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | 2 | ★ 122 |
| Free plan | — | ★ Yes |
| Pricing | Paid | Free |
| Pricing tiers | 1 tier | — |
| Listed features | 4 | 4 |
| Languages | 7 supported | 1 supported |
Facebook Chat and Whatsapp Chat are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
On pricing, Whatsapp Chat offers a free tier (Free) while Facebook Chat starts at Paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.
Whatsapp Chat has the larger user base (122 reviews vs 2), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Facebook Chat's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most site owners the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Wix App Market listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Facebook Chat audit • Whatsapp Chat audit
| — |
| Keyword | Facebook Chat | Whatsapp Chat |
|---|---|---|
| whatsapp facebook messenger | #37 | #10 |
| live chat | #42 | #16 |
No tracked changes.
Whatsapp Chat is the cheaper option — it offers a free plan (Free). Facebook Chat starts at Paid. Both publish their pricing on the Wix App Market; AppRanks mirrors what's listed on each refresh cycle.
Facebook Chat (5.0★, 2 reviews) and Whatsapp Chat (5.0★, 122 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
AppRanks cannot separate these two on rating — both sit at 5.0★. Whatsapp Chat does carry the larger published review base (122 vs 2). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Wix App Market. Whatsapp Chat has the deeper published review base (122 vs 2), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Facebook Chat typically suits early-stage and growth-mode teams based on its published review base (2 reviews). Whatsapp Chat typically suits early-stage and growth-mode teams based on its published review base (122 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Facebook Chat and Whatsapp Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Facebook Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
