Side-by-side comparison · 24 data points
| Facebook Chat | WhatsApp Chat Contact Us | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Metric | Facebook Chat | WhatsApp Chat Contact Us |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | 2 | ★ 7 |
| Free plan | — | ★ Yes |
| Pricing | Paid | Free plan available |
| Pricing tiers | 1 tier | ★ 2 tiers |
| Listed features | 4 | 4 |
| Languages | 7 supported | 3 supported |
Facebook Chat and WhatsApp Chat Contact Us are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
On pricing, WhatsApp Chat Contact Us offers a free tier (Free plan available) while Facebook Chat starts at Paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most site owners the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Wix App Market listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Facebook Chat audit • WhatsApp Chat Contact Us audit
| Last updated | — | — |
|---|
| Keyword | Facebook Chat | WhatsApp Chat Contact Us |
|---|---|---|
| whatsapp facebook messenger | #36 | #43 |
| live chat | #42 | #37 |
WhatsApp Chat Contact Us is the cheaper option — it offers a free plan (Free plan available). Facebook Chat starts at Paid. Both publish their pricing on the Wix App Market; AppRanks mirrors what's listed on each refresh cycle.
Facebook Chat (5.0★, 2 reviews) and WhatsApp Chat Contact Us (5.0★, 7 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
AppRanks cannot separate these two on rating — both sit at 5.0★. WhatsApp Chat Contact Us does carry the larger published review base (7 vs 2). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Wix App Market. WhatsApp Chat Contact Us has the deeper published review base (7 vs 2), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Facebook Chat typically suits early-stage and growth-mode teams based on its published review base (2 reviews). WhatsApp Chat Contact Us typically suits early-stage and growth-mode teams based on its published review base (7 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Facebook Chat and WhatsApp Chat Contact Us both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Facebook Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
