| Metric | Contact Form | Forms & Payments |
|---|---|---|
| Rating | 4.4 ★ | ★ 4.7 ★ |
| Total reviews | 737 | ★ 5.7k |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 4 | 4 |
| Review velocity (30d) | 1 new | 1 new |
| Languages | 1 supported | 1 supported |
Forms & Payments edges out Contact Form on rating (4.7★ vs 4.4★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
Pricing entry tiers: Contact Form at Free plan available, Forms & Payments at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Forms & Payments has the larger user base (5,744 reviews vs 737), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Contact Form's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage site owners who need fast install and low risk should default to Forms & Payments; mid-market and enterprise site owners with specific feature requirements should evaluate both — Contact Form's 737-review base may include the workflow context that matches your specific use case better than Forms & Payments's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Wix App Market listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Contact Form audit • Forms & Payments audit
| Keyword | Contact Form | Forms & Payments |
|---|---|---|
| contacts | #3 | #1 |
| contact | #3 | #1 |
| rsvp form builder | #4 | #1 |
| donation forms | #4 | #2 |
| intake forms | #4 | #2 |
| Signal | Contact Form | Forms & Payments |
|---|---|---|
| Average rating | 4.4 ★ (737) | 4.7 ★ (5.7k) |
| Rating distribution | 567% 40% 30% 20% 133% | 588% 412% 30% 20% 10% |
| Reviews · last 7 days | +1 | +1 |
| Reviews · last 30 days | +1 | +1 |
| Reviews · last 90 days | +3 | +15 |
My customers can send me a message, I can read it, but I can't reply!!!! I'm deleting the app.
Both Contact Form and Forms & Payments offer paid plans only. Contact Form starts at Free plan available; Forms & Payments starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Forms & Payments has the higher average rating (4.7★ from 5,744 reviews) compared to Contact Form (4.4★ from 737 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Forms & Payments holds the higher average rating (4.7★ vs 4.4★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Wix App Market. Forms & Payments has the deeper published review base (5,744 vs 737), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Contact Form typically suits early-stage and growth-mode teams based on its published review base (737 reviews). Forms & Payments typically suits established teams with steady usage based on its published review base (5,744 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Contact Form and Forms & Payments both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Contact Form" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
We are using Powr for a contact form on our website since 2018. Easy to set up and good support!
Nailsea People is good at reporting news, great at using images to their best advantage BUT is a bits of an IT novice (technophobic to you) so when our contact form went haywire and we reached out for help the service was first class. Thank you, highly recommended xx
Sehr gut, kostenlose Version reicht als Kontaktformular
Dami responded to my urgent request extremely quickly and resolved the issue.
This app offers extensive options and very pleasant, personal support for setup assistance and technical questions.
I've had a great experience using Forms & Payments by POWR on Wix. The app is intuitive, highly customizable, and makes it easy to create everything from contact forms and quote requests to order forms and event registrations. The ability to accept payments through Stripe, PayPal, and other payment methods directly fro
We've had a simple payment form on our site for several years with absolutely no issues at all. Then, after behind the scenes updates, it suddenly stopped working. Within MINUTES of emailing customer service, Arlyne was emailing in return and corrected the issue. She was polite, knowledgeable and implemented the fix ve