| Metric | Contact Form | Epic Forms & Payments |
|---|---|---|
| Rating | ★ 4.4 ★ | 3.6 ★ |
| Total reviews | ★ 737 | 138 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Pricing tiers | ★ 4 tiers | 2 tiers |
| Listed features | 4 | 4 |
| Review velocity (30d) | ★ 1 new | 0 new |
| Languages | 1 supported | 1 supported |
Based on the data on this page, Contact Form is the stronger choice for most Wix App Market site owners — 4.4★ vs Epic Forms & Payments's 3.6★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Contact Form at Free plan available, Epic Forms & Payments at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Contact Form has the larger user base (737 reviews vs 138), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Epic Forms & Payments's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage site owners who need fast install and low risk should default to Contact Form; mid-market and enterprise site owners with specific feature requirements should evaluate both — Epic Forms & Payments's 138-review base may include the workflow context that matches your specific use case better than Contact Form's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Wix App Market listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Contact Form audit • Epic Forms & Payments audit
| Keyword | Contact Form | Epic Forms & Payments |
|---|---|---|
| payment forms | #6 | #5 |
| payment form | #6 | #5 |
| contact | #3 | #10 |
| contacts | #3 | #10 |
| contact form | #1 | #14 |
| Signal | Contact Form | Epic Forms & Payments |
|---|---|---|
| Average rating | 4.4 ★ (737) | 3.6 ★ (138) |
| Rating distribution | 567% 40% 30% 20% 133% | 5100% 40% 30% 20% 10% |
| Reviews · last 7 days | +0 | +0 |
| Reviews · last 30 days | +1 | +0 |
| Reviews · last 90 days | +2 | +0 |
My customers can send me a message, I can read it, but I can't reply!!!! I'm deleting the app.
Both Contact Form and Epic Forms & Payments offer paid plans only. Contact Form starts at Free plan available; Epic Forms & Payments starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Contact Form has the higher average rating (4.4★ from 737 reviews) compared to Epic Forms & Payments (3.6★ from 138 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Contact Form holds the higher average rating (4.4★ vs 3.6★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Wix App Market. Contact Form has the deeper published review base (737 vs 138), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Contact Form typically suits early-stage and growth-mode teams based on its published review base (737 reviews). Epic Forms & Payments typically suits early-stage and growth-mode teams based on its published review base (138 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Contact Form and Epic Forms & Payments both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Epic Forms & Payments" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
We are using Powr for a contact form on our website since 2018. Easy to set up and good support!
Nailsea People is good at reporting news, great at using images to their best advantage BUT is a bits of an IT novice (technophobic to you) so when our contact form went haywire and we reached out for help the service was first class. Thank you, highly recommended xx
Using Epic Form Builder is a quick way to build forms for your website that gets you the customer information you need without making it complicated!