Side-by-side comparison · 24 data points
| WhatsApp & Chat Buttons | Viber | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated |
| Metric | WhatsApp & Chat Buttons: Chaty | Viber: Start Chat Button |
|---|---|---|
| Rating | 5.0 ★ | ★ 5.0 ★ |
| Total reviews | ★ 1.5k | 6 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | ★ 4 tiers | 3 tiers |
| Listed features | 4 | 4 |
| Languages | 1 supported | 49 supported |
WhatsApp & Chat Buttons: Chaty and Viber: Start Chat Button are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. Pricing entry tiers: WhatsApp & Chat Buttons: Chaty at Free plan available, Viber: Start Chat Button at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. WhatsApp & Chat Buttons: Chaty has the larger user base (1,539 reviews vs 6), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Viber: Start Chat Button's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Wix App Market listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: WhatsApp & Chat Buttons: Chaty audit • Viber: Start Chat Button audit
| — |
| Keyword | WhatsApp & Chat Buttons | Viber |
|---|---|---|
| chat buttons | #1 | #18 |
| chat button | #1 | #19 |
| call button | #2 | #28 |
| to call button | #2 | #30 |
| floating call button | #2 | #31 |
Both WhatsApp & Chat Buttons: Chaty and Viber: Start Chat Button offer paid plans only. WhatsApp & Chat Buttons: Chaty starts at Free plan available; Viber: Start Chat Button starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
WhatsApp & Chat Buttons: Chaty (5.0★, 1,539 reviews) and Viber: Start Chat Button (5.0★, 6 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
It depends on what you're optimizing for. WhatsApp & Chat Buttons: Chaty fits better if you prioritize broader integrations; Viber: Start Chat Button is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Wix App Market marketplace. WhatsApp & Chat Buttons: Chaty has more onboarding documentation maturity (1,539 reviews vs 6), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
WhatsApp & Chat Buttons: Chaty typically suits early-stage and growth-mode stores based on its review-base composition (1,539 reviews). Viber: Start Chat Button aligns more with early-stage and growth-mode stores (6 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. WhatsApp & Chat Buttons: Chaty and Viber: Start Chat Button both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Viber: Start Chat Button" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
