Side-by-side comparison · 24 data points
| WhatsApp & Chat Buttons | SMS Button | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
| Metric | WhatsApp & Chat Buttons: Chaty | SMS Button: Ichonic |
|---|---|---|
| Rating | ★ 5.0 ★ | 3.9 ★ |
| Total reviews | ★ 1.5k | 4 |
| Free plan | ★ Yes | — |
| Pricing | Free plan available | Paid |
| Built for Shopify | — | — |
| Pricing tiers | ★ 4 tiers | 1 tier |
| Listed features | 4 | 4 |
| Languages | 1 supported | 1 supported |
Based on the data on this page, WhatsApp & Chat Buttons: Chaty is the stronger choice for most Wix App Market merchants — 5.0★ vs SMS Button: Ichonic's 3.9★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, WhatsApp & Chat Buttons: Chaty offers a free tier (Free plan available) while SMS Button: Ichonic starts at Paid. For early-stage stores or merchants validating fit, the free-tier path lets you run the app on real orders before committing budget. WhatsApp & Chat Buttons: Chaty has the larger user base (1,538 reviews vs 4), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. SMS Button: Ichonic's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to WhatsApp & Chat Buttons: Chaty; mid-market and enterprise merchants with specific feature requirements should evaluate both — SMS Button: Ichonic's 4-review base may include the workflow context that matches your specific use case better than WhatsApp & Chat Buttons: Chaty's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Wix App Market listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: WhatsApp & Chat Buttons: Chaty audit • SMS Button: Ichonic audit
| Keyword | WhatsApp & Chat Buttons | SMS Button |
|---|---|---|
| instant customer calls | #21 | #48 |
WhatsApp & Chat Buttons: Chaty is the cheaper option — it offers a free plan (Free plan available). SMS Button: Ichonic starts at Paid. Both publish their pricing on the Wix App Market marketplace; AppRanks mirrors what's listed on each refresh cycle.
WhatsApp & Chat Buttons: Chaty has the higher average rating (5.0★ from 1,538 reviews) compared to SMS Button: Ichonic (3.9★ from 4 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. WhatsApp & Chat Buttons: Chaty fits better if you prioritize rating consistency; SMS Button: Ichonic is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Wix App Market marketplace. WhatsApp & Chat Buttons: Chaty has more onboarding documentation maturity (1,538 reviews vs 4), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
WhatsApp & Chat Buttons: Chaty typically suits early-stage and growth-mode stores based on its review-base composition (1,538 reviews). SMS Button: Ichonic aligns more with early-stage and growth-mode stores (4 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. WhatsApp & Chat Buttons: Chaty and SMS Button: Ichonic both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from SMS Button: Ichonic" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
