Side-by-side comparison · 24 data points
| WhatsApp & Chat Buttons | Live Chat Support | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
| Metric | WhatsApp & Chat Buttons: Chaty | Live Chat Support |
|---|---|---|
| Rating | ★ 5.0 ★ | 2.5 ★ |
| Total reviews | ★ 1.5k | 40 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | ★ 4 tiers | 2 tiers |
| Listed features | 4 | 4 |
| Languages | 1 supported | 1 supported |
Based on the data on this page, WhatsApp & Chat Buttons: Chaty is the stronger choice for most Wix App Market merchants — 5.0★ vs Live Chat Support's 2.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: WhatsApp & Chat Buttons: Chaty at Free plan available, Live Chat Support at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. WhatsApp & Chat Buttons: Chaty has the larger user base (1,539 reviews vs 40), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Live Chat Support's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to WhatsApp & Chat Buttons: Chaty; mid-market and enterprise merchants with specific feature requirements should evaluate both — Live Chat Support's 40-review base may include the workflow context that matches your specific use case better than WhatsApp & Chat Buttons: Chaty's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Wix App Market listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: WhatsApp & Chat Buttons: Chaty audit • Live Chat Support audit
| Keyword | WhatsApp & Chat Buttons | Live Chat Support |
|---|---|---|
| live chat | #8 | #3 |
| chat whatsapp | #2 | #24 |
| chat | #4 | #25 |
| chat button | #1 | #37 |
| chat buttons | #1 | #37 |
Both WhatsApp & Chat Buttons: Chaty and Live Chat Support offer paid plans only. WhatsApp & Chat Buttons: Chaty starts at Free plan available; Live Chat Support starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
WhatsApp & Chat Buttons: Chaty has the higher average rating (5.0★ from 1,539 reviews) compared to Live Chat Support (2.5★ from 40 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. WhatsApp & Chat Buttons: Chaty fits better if you prioritize rating consistency; Live Chat Support is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Wix App Market marketplace. WhatsApp & Chat Buttons: Chaty has more onboarding documentation maturity (1,539 reviews vs 40), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
WhatsApp & Chat Buttons: Chaty typically suits early-stage and growth-mode stores based on its review-base composition (1,539 reviews). Live Chat Support aligns more with early-stage and growth-mode stores (40 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. WhatsApp & Chat Buttons: Chaty and Live Chat Support both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Live Chat Support" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
